Upscale hotel, broken entry door key pad, with rude staff member, and awesome breakfasts.
Paying hundreds of dollars for a room one would expect entry. Rear keypad to dining area was broken.
I tried multiple times to gain access. Finally went to the other dining area door and again tried several times and it finally let me in.
When I went to tell the staff about it one host was very pleasant then another walked up and quickly dismissed me like some school boy.
I can appreciate the multiple entry points into an establishment. It is certainly frustrating to pay hundreds of dollars for multiple nights and not be able to walk into any entry door with proper guest credentials when that door is designed for guest entry.
At the very least they could have put up a sign on both sides of the door warning of an issue.
Great place, clean and nice facilities, but staff on nights lacks experience, ran my card for deposit three times and caused my account to freeze by the bank, still waiting on refund. Needs improvement on training staff.
Just ok but, watch for the "hign speed" internet $
Charged me for internet!!??? They have free regular internet or extra for high speed internet. We didn't ask for high speed internet but, we got it anyway. View from the room and the general area was somewhat disappointing.