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Very bad customer service. I understood that I booked a very cheap room and I didnât expect it would be a good room. I accepted poor bed with small bed sheet. However, I didnât accept no kettle and a broken microwave. When I switched on the microwave, it could see fire inside the microwave, and it was about to explode. The customer service insisted it worked perfectly before I checked in. The cleaner came on the second day and certified it was broken, the hotel promised to replace the microwave on the third day, but no replacement till I checked out on the fourth day.