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citizenM Washington DC Capitol

4.0 star property

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2 restaurants, dinner served, Japanese cuisine
Creator video
Lobby lounge
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
550 School St SW, Washington, DC, 20024
  • Place, National Air and Space Museum
    ‪6 min walk‬
  • Place, National Mall
    ‪8 min walk‬
  • Place, Capital One Arena
    ‪4 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Bathroom | Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Washington DC Capitol

Central hotel connected to a railway/underground station in Washington with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness centre and a 24-hour business centre. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk and a computer station. Housekeeping is available on request.
CitizenM Washington DC Capitol offers 252 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at citizenM Washington DC Capitol. During your stay, you'll be connected to a railway/underground station and just a quick walk from National Mall. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a 24-hour business centre, 7 meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 10-minute walk of National Air and Space Museum and National Mall
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 7 meeting rooms, and coworking spaces are available. The business-friendly citizenM Washington DC Capitol also features a fitness centre, coffee/tea in common area, and express check-in.

This 4-star Washington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM - open 24/7 – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours.
Sushi by Bou – This sushi bar specialises in Japanese cuisine and only serves dinner. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • canteenM - open 24/7
  • Sushi by Bou

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2062 out of 3091 reviews
Rating 8 - Good. 615 out of 3091 reviews
Rating 6 - Okay. 236 out of 3091 reviews
Rating 4 - Poor. 96 out of 3091 reviews
Rating 2 - Terrible. 82 out of 3091 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice! We loved being able to control the lighting, air and blinds by a tablet provided in the room. The shower was kind of fancy, and temperature knob got jammed one night, but it did not ruin our stay. Someone came up to fix it, and it was fine. Would stay again!
Stayed 2 nights in Sep 2025

6/10 Okay

Nicholas Anthony

Travelled with partner
Liked: Cleanliness, staff & service
It’s a beautiful place but misses the point: comfort. The bed came with no sheets, just a bed cover. The bed cover was too small; it was a queen size in a king size bed. The setup of the room was weird as well- if someone has to get up in the middle of the night to pee, it is totally audible, then washing hands is loud. Not to mention needing to crawl over the other person to get to the bathroom. The provided “shower soap” dries out your hair and doesn’t make you feel clean. There wasn’t much thought put towards your comfort.
Stayed 3 nights in Oct 2025

10/10 Excellent

rickelle

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Surprisingly, the area is super quiet and in the middle of DC for dirt cheap. The only issues were mice and rats (in the center of DC) outside the property - closer to that garage and the room had a smell. Do not park on street. Parking in the garage directly down the street for $22/day rather than $52/day next door. We only had to pay 1 fee of $22 because we had our car parked multiple nights without leaving :)
Stayed 2 nights in Oct 2025

6/10 Okay

Kyle

Travelled with partner
Liked: Cleanliness, staff & service
Rooms were extremely small but very clean. Bed is anchored to the wall so whomever is sleeping by the window has to crawl over their partner/spouse to get in or out of bed. A/C didn't seem to work and bar/grill hours were inconsistent. (Bar was closing 2 hrs early when we arrived to get some dinner after traveling)
Stayed 5 nights in Oct 2025

4/10 Poor

Todd

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I got to my room and there was no Ipad. I called the front desk and they said they didn't have any additional ipads. The entire room, lights, tv, and ac are controlled by the ipad. In addition my room flooded from the shower. They said they would send additional towels but they never showed up. They didn't have any staff on until 8am to address the situation.
Stayed 1 night in Oct 2025

4/10 Poor

Monika

Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALWAYS AMAZING! We have stayed at CitizenM in a few cities & love the consistency of the brand. We have never been disappointed.
Stayed 1 night in Sep 2025

10/10 Excellent

Kasey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were incredibly small, but they were cozy, loved the window view, and all the staff were amazing. I would definitely stay here again. The beds and pillows were very comfortable.
Stayed 3 nights in Oct 2025

8/10 Good

Kaneesha

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff were very helpful and kind. The rooms were nice, kind of small. The views from the room were not like the pictures, expected to have some views of the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Georgina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Located in a great and safe area and everyone was extremely nice!
Stayed 1 night in Oct 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM is a favorite. Great customer service at the desk, great location, close enough to everything you need but far enough removed so that you can park with relative ease. The rooms are nicely appointed and affordable. Win-win-win.
Stayed 2 nights in Sep 2025

10/10 Excellent

Von

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small very quaint room. Friendly staff. Would definitely return.
Stayed 2 nights in Oct 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cabin is a bit too cozy
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabella

Stayed 2 nights in Oct 2025

10/10 Excellent

Nichet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

DC Hotel with a Vibe

Clean room, pleasant staff, good breakfast buffet.
Stayed 2 nights in Sep 2025

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cramped and impersonal

The room was clean and modern, but quite small and cramped for two people. The front desk staff was helpful, but there was no phone in the room to call the staff. The iPad FAQ was incomplete and some answers were inaccurate. Overall it felt a bit impersonal and unwelcoming.
Stayed 2 nights in Sep 2025

8/10 Good

Nancy

Stayed 3 nights in Aug 2025

10/10 Excellent

Mariana

Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the whole place. I plan to stay here a lot more.
Stayed 1 night in Sep 2025

6/10 Okay

Elena

Liked: Cleanliness
Disliked: Staff & service
Staff not that attentive.
Stayed 2 nights in Oct 2025

6/10 Okay

Yuliia

Stayed 2 nights in Oct 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in Sep 2025