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Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
Exterior
Café
Property amenity
1 bedroom, premium bedding, in-room safe, desk

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
1480 Crystal Drive, Arlington, VA, 22202
  • National Mall
    ‪2 min drive‬
  • Arlington National Cemetery
    ‪2 min drive‬
  • White House
    ‪5 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(76 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.2 out of 10
Very good
(98 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(129 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

Hotel with free airport shuttle, near Arlington National Cemetery
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Housekeeping is available on request.
Crowne Plaza Crystal City-Washington, D.C. by IHG offers 308 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Crystal City-Washington, D.C. by IHG. During your stay, you'll be within walking distance of Fashion Center at Pentagon City. Free WiFi in public areas, a free round-trip airport shuttle and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Smithsonian Institution and a few minutes from National Mall
  • Free airport shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Crystal City-Washington, D.C. by IHG. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Arlington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C. by IHG has a restaurant on site.
Potomac Social Tavern – This gastropub specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered parking on site (USD 44 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 12 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults and USD 7.00 to 8.00 for children
  • Covered self-parking fee: USD 44 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 501 out of 1008 reviews
Rating 8 - Good. 261 out of 1008 reviews
Rating 6 - Okay. 123 out of 1008 reviews
Rating 4 - Poor. 64 out of 1008 reviews
Rating 2 - Terrible. 59 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jack

Travelled with family
Star bucks was a nice perk
Stayed 4 nights in Apr 2025

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here about five times in the last year. It is convenient being so close to the Metro. Easy to get into DC and easy to go down to Alexandria. Sayid checked me in this last time, and he gave me a great room location. Away from the elevators and in a quiet corner. I very much appreciate the small things like that whenever I'm checking in to a hotel. Especially as a solo traveler who often is also working while traveling. The hotel is clean, the rooms are spacious, and the beds are one of the most comfortable beds I've ever slept on.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

4/10 Poor

Shawntaya

Travelled with group
Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities
AC unit periodically got very load. Tub had many repaired chips. Other than those to items room was fine.
Stayed 1 night in Apr 2025

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The desk clerk(s) were friendly and helpful. However, my daughter and I were forced to leave the hotel at 4:00 am due to bed bug(s). My daughter was bitten and her forearm began to swell. The desk clerk on duty was notified and did not offer any remedy other than to let management know about the issue and have the room treated. I am a longtime IHG member. We lost 7 hours of rest/relaxation at this facility. Most favorite time spent was at the Potomac Social Tavern. The bartender and the wait staff were very attentive to our needs. Food was delicious.
Stayed 2 nights in Apr 2025

8/10 Good

Rina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place around an airport
Stayed 2 nights in Mar 2025

10/10 Excellent

Lance

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and friendly! Nice to have a restaurant and Starbucks on site. Easy walk to stores and the Metro.
Stayed 2 nights in Apr 2025

6/10 Okay

Cheryl

Disliked: Property conditions & facilities
Poor customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to the airport. Clean and up to date
Stayed 2 nights in Feb 2025

8/10 Good

Maiker

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was no shuttle running whatsoever at all between 11pm-midnight to pick me from the airport. Another hotel shuttle was nice enough to drop me off at my hotel. When checkout comes, front desk informed me shuttle service does not begin until 4:30am while my flight depart at 6am. There was no exception whatsoever to send me earlier when I requested it. The current front desk lady was not friendly at all. I would not recommend staying at this hotel if you have an earlier flight and/or late arrival unless you’re ok to Uber.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and quiet stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Easy to the metro and the airport shuttle was a big plus. Very clean and the breakfast was good. Pub had great food.
Stayed 4 nights in Apr 2025

6/10 Okay

Jason

Disliked: Cleanliness, property conditions & facilities

Bad water leak in bathroom

Mentioned the leak to housekeeper but never addressed or resolved.
Stayed 3 nights in Apr 2025

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Cheryl

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved and paid for a room with two beds several months ago. When we arrived we were told that all of the rooms with two beds were already taken. We were given a room with one bed and a nasty sofa bed. We are not happy.
Stayed 1 night in Apr 2025

4/10 Poor

Joshua, Draper

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed here 3 years ago and it was great. Has since not been maintained. Not sure if they plan it or are short staffed asked for room to be made up every morning 4 days in a row room was never made up once and had to go to the front desk to get towels each night. Was told by front desk staff each of 4 days somebody would be up and never came.
Stayed 4 nights in Apr 2025

6/10 Okay

Demetria

Stayed 3 nights in Feb 2025

8/10 Good

Jimmie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the airport shuttle Breakfast buffet was nice Bathroom too small and no microwave
Stayed 3 nights in Mar 2025

6/10 Okay

marlene

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The stay was overall average, the rooms needs to be updated and rooms can have an update on decor. Lighting and decor was outdated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tabatha, Burkburnett

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 4 nights in Mar 2025

10/10 Excellent

Roel

Travelled with group
Staff members are very friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 4 nights in Feb 2025