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Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Seasonal outdoor pool
Property amenity
Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
Japanese garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
550 C St SW, Washington, DC, 20024
  • Place, National Air and Space Museum
    ‪3 min walk‬
  • Place, National Mall
    ‪5 min walk‬
  • Place, Capital One Arena
    ‪20 min walk‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(77 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(212 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

8.6 out of 10
Excellent
(48 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(46 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(135 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

Hotel with 2 restaurants, 5-minute walk to National Mall
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Holiday Inn Washington Capitol - Natl Mall by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from National Mall. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at 21st Amendment
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute walk from National Air and Space Museum and 5 minutes on foot from National Mall
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Washington Capitol - Natl Mall by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall by IHG. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
21st Amendment – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Starbucks – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Capitol Bistro – This restaurant specialises in American cuisine and only serves breakfast. A children's menu is available. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 65 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 21st Amendment
  • Capitol Bistro
  • Starbucks

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,000 square feet of conference space
  • Computer station

Outdoors

  • In a national park
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self-parking fee: USD 65.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1566 out of 2915 reviews
Rating 8 - Good. 822 out of 2915 reviews
Rating 6 - Okay. 333 out of 2915 reviews
Rating 4 - Poor. 117 out of 2915 reviews
Rating 2 - Terrible. 77 out of 2915 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

linda l, Fl

Liked: Cleanliness, property conditions & facilities
First they couldn’t find our reservation. The. When they did the key didn’t work and I had to go down three times to get it to work. They redid it. The mattress was very old and very uncomfortable. We didn’t sleep for the whole four nights. The blanket was to small for the bed , it was a king bed with what was a queen bed spread. There was no bottled water for the coffee. The hot water in the shower and sink took at least 15 min of running to get hot. The staff was very nice. Location great close to many things. Not really any restaurants near by. Starbucks was there and very efficient Restaurant was ok. But the waitstaff was very nice. We had a great visit to Washington DC despite the shutdown of all museums. So hotel was conveniently located and staff was. Igreat. We are ver disappointed in the fact we were exhausted from lack of sleep due to very bad mattress. Thank you. Linda Johnson 602-920-2279
Stayed 4 nights in Nov 2025

8/10 Good

Vanessa

Liked: Cleanliness, property conditions & facilities
Very friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

Kaja

Stayed 1 night in Nov 2025

10/10 Excellent

Catherine, West Haven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Oct 2025

8/10 Good

Donald, Albuquerque

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The concierge, Ricky, was fantastic!
Stayed 4 nights in Nov 2025

8/10 Good

BONNIE

Stayed 1 night in Nov 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was comfortable and clean .. nice walk-in shower.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark, Belgrade

Liked: Cleanliness, amenities, property conditions & facilities
Location!
Stayed 5 nights in Oct 2025

10/10 Excellent

a

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and everyone was friendly and respectful
Stayed 4 nights in Nov 2025

10/10 Excellent

yasmin

Stayed 3 nights in Aug 2025

10/10 Excellent

Jehan

Stayed 4 nights in Nov 2025

10/10 Excellent

Charles

Stayed 3 nights in Oct 2025

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and hotel, very close to everything. I would definitely stay here again!
Stayed 5 nights in Oct 2025

8/10 Good

Joseph

Stayed 4 nights in Sep 2025

8/10 Good

lynn

Travelled with family
Liked: Cleanliness, property conditions & facilities
room and staff were excellent. only disappointment was no outdoor seating available. Weather was great, we asked if we could get some chairs to sit outside on the patio. We were told the outdoor chairs had been put away for the season and not available. It was very disappointing. Lovely patio and no way to enjoy it. Outdoor chairs should be available when weather is great. Should not have to leave the hotel to look for outdoor seating.
Stayed 4 nights in Oct 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, amenities
The room was a bit dated but our stay was great! The staff was friendly, the location was perfect for what I needed. All in all, I would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yuqing

Stayed 2 nights in Nov 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was great. Getting off the metro exit B will get you close to the hotel.
Stayed 4 nights in Oct 2025

8/10 Good

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Centrally located.
Stayed 3 nights in Oct 2025

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Staff were all very friendly and helpful. The room was clean and for the most part comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jana De, Forney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was fantastic. Everyone friendly. Room was clean. Close to so many things and easy walk to the Metro train station. Would stay again next visit to DC!
Stayed 5 nights in Oct 2025

10/10 Excellent

Aleksandra

Stayed 2 nights in Oct 2025

10/10 Excellent

Britney

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was helpful and courteous. I like that you have to use the key cards to access the floor because it seemed like a way of maintaining safety and security.
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Oct 2025

2/10 Terrible

Tristan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room dingey dark not well kept or updated
Stayed 3 nights in Oct 2025