4/10 Poor
Aaron
Travelled with family
15 Jul 2025
We reserved a room for 4 adults. The room we were given slept 3. We were then given another room which had a used, wet washcloth on the bathroom counter and the soap was out of the box, used, with the box on the counter. Also, there were only 2 pillows instead of 4 and only 3 towels. Because of these issues, we were not able to get to bed until 1:00 am. The next morning we realized the thermostat in the room did NOT work and we had no ac with 90 degree temps and 90% humidity outside. My husband talked to the desk attendant who said she would have it checked out. We left for the day and when we returned, we still did not have a functioning thermostat. We did not receive a text or note explaining what had been done. We again had to call the front desk and were told it wasn't able to be repaired and we AGAIN had to change rooms which is such a hassle having to pack everything up. Overall, the rooms are dingy and not well cleaned. The hotel only had 1 working elevator and the one in disrepair had to be used occasionally and was incredibly loud. We will NEVER stay here again nor recommend this hotel to anyone else. We definitely waisted our money.
Aaron
Stayed 4 nights in Jul 2025