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Hyatt Place Washington DC/National Mall

3.0 star property

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Photo gallery for Hyatt Place Washington DC/National Mall

Enjoy dining and socializing on the outdoor terrace with city views.
Relax in our stylish lobby, featuring a seating area with sofas and armchairs, a reception desk, and a large digital screen.
Relax by the rooftop pool surrounded by lush greenery and modern outdoor furniture.
Hyatt Place hotel features a striking corner entrance with a mix of glass and brick architecture.
Welcome to our hotel lobby, featuring a reception desk and comfortable seating area with city views.

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

Map
400 E Street SW, Washington, DC, 20024
  • National Mall
    ‪8 min walk‬
  • National Air and Space Museum
    ‪8 min walk‬
  • United States Capitol
    ‪13 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(47 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(36 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • City view
  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Specialty)

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.6 out of 10
Excellent
(10 reviews)
  • 72 sq m
  • City view
  • Sleeps 4

View all photos for Room (2 Queen Beds and 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Room (2 Queen Beds and 1 Sofa Bed)

8.8 out of 10
Excellent
(117 reviews)
  • 42 sq m
  • City view
  • Sleeps 5

View all photos for Standard Room, Multiple Beds (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (High Floor)

8.6 out of 10
Excellent
(67 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(130 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Washington DC/National Mall

Hotel with 2 restaurants, a quick walk to National Mall
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness centre, a snack bar/deli and a rooftop terrace are on-site. Weekly housekeeping is available.
Hyatt Place Washington DC/National Mall offers 214 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Washington DC/National Mall. During your stay, you're just a quick walk from National Mall. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine at CityBar DC, one of the property's 2 restaurants and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of National Mall and National Air and Space Museum
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Washington DC/National Mall offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 2167 square feet (201 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Washington DC/National Mall. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Washington hotel is smoke free.

Guests are served a free buffet breakfast daily.
CityBar DC – This rooftop bar specialises in American cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 64.90 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityBar DC

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,167 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 70.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 64.90 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Washington DC/National Mall Hotel
Hyatt Place DC/National Mall Hotel
Hyatt Place Washington DC/National Mall
Hyatt Place DC/National Mall
Hyatt Place Washington DC/National Mall Hotel
Hyatt Place Washington DC/National Mall Washington
Hyatt Place Washington DC/National Mall Hotel Washington

Hyatt Place Washington DC/National Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 775 out of 1484 reviews
Rating 8 - Good. 383 out of 1484 reviews
Rating 6 - Okay. 196 out of 1484 reviews
Rating 4 - Poor. 70 out of 1484 reviews
Rating 2 - Terrible. 60 out of 1484 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cherry

Travelled with family
Liked: Amenities
The hotel is very clean and well maintained with friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service
Carpet i in hall old and hard to roll bag on. Walls need paint in hallways. Scraped paint is visible.
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Stayed 2 nights in Apr 2025

8/10 Good

Lizvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for walking & scooters!

The hotel is in a prime location for touring DC! The overall comfort level was superb, however the customer service after 4pm could be more friendly. We called the front dest for an extra set of towels and blankets since there was a setup for 2, but we are a family of 4. After two hours we had to call again, which was nearly midnight to receive the items. Breakfast buffet & staffing was excellent though!
Stayed 3 nights in Apr 2025

6/10 Okay

Scott

Stayed 1 night in Apr 2025

8/10 Good

Wing

Stayed 2 nights in Apr 2025

10/10 Excellent

Christian, Ballston Spa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was perfect. Location was amazing.
Stayed 6 nights in Apr 2025

10/10 Excellent

DARLA

Travelled with family
Liked: Staff & service, property conditions & facilities
Walk to all attractions
Stayed 2 nights in Mar 2025

8/10 Good

Justyna

Stayed 3 nights in Apr 2025

10/10 Excellent

Yang, Cupertino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, walkable to most sight seeing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Igor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel, it's located close to the Mall and easy to walk to main attractions. Rooms that are close to the highway could be noisy, but staff solved this problem and upgraded us to a better room, so we are happy overall. Not a lot of food options in the area, so plan your meals in advance.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Neutral Review For This Hotel

Room was clean when we arrived. Day 2, floor had not been vacuumed, they didn’t take the dish from breakfast, they stripped the sheet off the pull out sofa but then didn’t remake it. I had to call the front desk to have a sheet and blanket delivered to the room. Air conditioning never dropped below 75 with the three of in the room at night it was too hot for us. Dropping the temp didn’t make a difference. Shower had no water pressure. Only positive was the bed was comfortable. The “restaurant” was a joke. $98 for 2 sandwiches and a burger. Limited menu and no staff. I had to ask if it was even open. I will say the place was clean, easy to get to and the perfect walking distance from the national mall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandra, Wyndmoor

Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked for my family
Stayed 2 nights in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Bhakti

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff makes everything about the hotel 1 million times better. Convenient location from national mall yet off the hustle and bustle of DC.
Stayed 1 night in Apr 2025

6/10 Okay

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient in getting to air & space museum and the capital. No restaurants in area the closest is 15 minute walk at The Walrf area which I highly recommend. Hotel breakfast okay very crowded. Small gym. Expensive parking. Room view of highway
Stayed 2 nights in Apr 2025

8/10 Good

Derek, Bayview

Liked: Cleanliness, staff & service, property conditions & facilities
Close to museums and sites all within walking distance
Stayed 7 nights in Apr 2025

10/10 Excellent

Maria Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Aimee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Just ok place to stay. Rooftop bar was enjoyable

The hotel was just ok. The toilet kept running and often didn't flush completely. The mirror in the bathroom was broken off across the entire bottom length of it. Pillows were hard. The gym was ok. Breakfast was meh. I did enjoy the rooftop bar and fruit and herbs that were growing on the perimeter. It was an easy location to get around. i was disappointed that parking was not always available in the garage and we had to park in a garage down the street.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast.
Stayed 2 nights in Apr 2025

4/10 Poor

Todd

Stayed 5 nights in Apr 2025