Nice, clean, quiet hotel. Friendly staff. Easy free parking. Conveniently located off a main road. Breakfast available in the morning. Okay choices. Close to the University of Northern Iowa. My go to choice when staying in Cedar Falls.
Jacuzzi in the jacuzzi suite was broken. Charged for the room and was not able to get another room at a cheaper rate because i booked thru a third party..
There were not any fresh towels for our second night- only one bath towel. I was supposed to get an email to sign up for the rewards program and I didnât, so I signed up on my own. I was told I would get the points for our two night stay on July17 and 18. How do I get the rewards points?
Business - hotel not to the normal Quality of a Holiday Inn I have stayed at multiple across the county weekly for business. Dirty and cheap. There was not even soap in the bathroom to wash your hands - thatâs how cheap this place is no tea or coffee options in the room also.
For the price I paid $150 a night I felt ripped off in honesty. Was told management had taken the decision to remove tea and coffee from the rooms. Honestly price should be $72 as put it at the same level as a motel 6 or super 8 but at least they have tea and coffee.
Bathroom also needs a good bleach perhaps too cheap to buy that - pink mold in bathtub - bring your flip flops if staying here. Wonât stay here again. Cheap skates.