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ibis Brussels Waterloo

3.0 star property

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Photo gallery for ibis Brussels Waterloo

Bar (on property)
Exterior
Exterior
Exterior
Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Boulevard Henri Rolin 5a, Waterloo, 1410
  • Place, Wellington Museum
    ‪8 min walk‬
  • Place, Royal Palace of Brussels
    ‪26 min drive‬
  • Place, La Grand Place
    ‪28 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪25 min drive‬

Room options

View all photos for Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Double Room

7.6 out of 10
Good
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Daily buffet breakfast (EUR 17.9 per person)
Hôtel 1815
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, 75 reviews
The price is CHF 96
includes taxes & fees
27 Apr - 28 Apr
Hôtel 1815

About this property

ibis Brussels Waterloo

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Ibis Brussels Waterloo offers 100 accommodations, which are accessible via exterior corridors and feature a safe and portable fans. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at ibis Brussels Waterloo. During your stay, you'll be close to Brocante du Lion. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and a business centre
  • 10.6 mi (17 km) from Royal Palace of Brussels and 10.8 mi (17.3 km) from La Grand Place
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly ibis Brussels Waterloo. Free self parking is available.

This 3-star Waterloo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Brussels Waterloo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • Lift (180 centimetre wide door)
  • Smooth flooring in room

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.4 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - BE 0437 307 276
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Ibis Brussels Hotel Waterloo
Ibis Brussels Waterloo
Ibis Waterloo
Ibis Waterloo Brussels
Waterloo Ibis
ibis Brussels Waterloo Hotel
ibis Brussels Waterloo Hotel
ibis Brussels Waterloo Waterloo
ibis Brussels Waterloo Hotel Waterloo

ibis Brussels Waterloo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 184 out of 570 reviews
Rating 8 - Good. 256 out of 570 reviews
Rating 6 - Okay. 98 out of 570 reviews
Rating 4 - Poor. 27 out of 570 reviews
Rating 2 - Terrible. 5 out of 570 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Very comfortable and clean. I would suggest bed bug covers on the mattress for protection. Although I didn't see any bugs, you never know. Also, I wish there had been a way to heat up a cup of water for myself in the room.
Stayed 1 night in Jan 2026

10/10 Excellent

Tarlach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean. Staff were helpful. Didn’t avail of breakfast nor use the bar
Stayed 2 nights in Dec 2025

8/10 Good

andrei

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my one-night stay! The space was cozy, the staff was kind, and I felt very comfortable from the moment I arrived.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2025

6/10 Okay

Lakeva

Liked: Cleanliness, staff & service
Staff was friendly and helpful. Room was cold.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good experience, I will come back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Vince

Stayed 1 night in Sep 2025

10/10 Excellent

Eileena

Stayed 2 nights in Aug 2025

4/10 Poor

Ramin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was clean and in a convenient location, but overall felt very basic and minimal. While I wasn’t expecting luxury, I was surprised that even simple amenities like a coffee maker were missing from the room. If you’re just looking for a place to sleep and don’t mind a very standard, no-frills setup, it might work. But for the price, I expected a bit more comfort and attention to detail.
Stayed 1 night in Jul 2025

6/10 Okay

Margarita

Travelled with family
Disliked: Amenities
Loved the staff - very helpful especially Saad the bartender. Showed us how to navigate the bus and train schedules and gave us great suggestions on places to eat. Only drawback was no air conditioning. Coming from the US- it’s something we are not used to which made it difficult to sleep the first few nights. Saad was able to get us another fan which made things better
Stayed 4 nights in Jul 2025

10/10 Excellent

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite hotel.. easy to park a truck, good dining options
Stayed 1 night in Jun 2025

4/10 Poor

Katherine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hallway carpet is dirty and stained. There was a lingering odor in the whole hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Annemieke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and well experienced.
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel cheap a cheerful
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to the team for great customer service.
Stayed 9 nights in Feb 2025

8/10 Good

Daniel

Stayed 1 night in Dec 2024

8/10 Good

Ciaran

Liked: Staff & service, room comfort

Nice hotel overall

Nice hotel and nice selection at breakfast. Some of the linen had stains and there wasn’t even tea and coffee to have in the room. It was a bit sparse all in all.
Stayed 1 night in Mar 2025

10/10 Excellent

Sadri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Sam

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The room stunk of cigarettes. When I checked in the window was wide open…it was just below freezing outside so the room was cold. I reported the smell and their fix was…to open the window again while I was out of the room
Stayed 2 nights in Feb 2025

2/10 Terrible

Waqas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty rooms - used room- unprofessionally

we checked in they gave us dirty room , after that’s reception guy stand us for 35 minutes to give other room very racist , we came through more than 300 miles , very uncomfortable un professional never came back again very very disappointed
Stayed 1 night in Dec 2024

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always comfortable and clean
Stayed 4 nights in Dec 2024

10/10 Excellent

Jenniffer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional!

Pedro at the reception was AMAZING and KIND. He help us with everything we needed it specially to arranged transportation to the city. He was really the main reason we love our stay at this hotel. The rooms was clean and comfortable for 3 people , there are different things like restaurants and shopping options around. But you are really far away from the city of Brussels, the airport or the train station. Breakfast was very good as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Lauryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here on a solo trip from London and as a girl in her twenties, far from the city of Brussels l, I was anxious of what to expect. This hotel has the kindest hotel staff I’ve ever met. They are super warm and welcoming and were always genuinely concerned about what I did every day. I speak French too but everyone speaks English very well. The food I always had was always fresh. My room was always clean, however they do change the sheets every other day unless you make a specific request for a daily change. Ensure to leave your room at 11ish to guarantee your room being cleaned as I’ve seen the cleaners leave as early as 12:30. During my stay I took one straight bus (W) to Brussels. It’s a very straightforward journey and there are shops and a big supper market nearby. 11/10 experience. Highly recommend and I hope to return.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A no frills hotel that’s clean, convenient and very helpful staff. Very good location, walking distance to most places in Waterloo. Breakfast is good as well. It’s best to seek dining options outside the hotel, but the bar is always open.
Stayed 2 nights in Nov 2024

6/10 Okay

Ken

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Not the most comfortable hotel room

Noises room and shower was hot then cold
Stayed 1 night in Nov 2024