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Comfort Inn & Suites Watertown - 1000 Islands

2.5 star property

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Photo gallery for Comfort Inn & Suites Watertown - 1000 Islands

Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Lobby
Indoor pool
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
110 Commerce Park Drive, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪2 min drive‬
  • Place, Jefferson Community College
    ‪2 min drive‬
  • Place, Sci-Tech Center of Northern New York
    ‪3 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, Non Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(98 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Jacuzzi Tub)

Standard Room, 1 King Bed, Non Smoking (Jacuzzi Tub) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking (Jacuzzi Tub)

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queens, Sofa Bed)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking (2 Queens, Sofa Bed)

8.8 out of 10
Excellent
(36 reviews)
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites Watertown - 1000 Islands

Along with an indoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Comfort Inn & Suites Watertown - 1000 Islands offers 135 accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Watertown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Comfort Inn & Suites Watertown - 1000 Islands. During your stay, you'll be within walking distance of Jefferson Community College. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Just a 3-minute drive from Salmon Run Mall and a few minutes from Jefferson Community College
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
Comfort Inn & Suites Watertown - 1000 Islands offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1008 square feet (94 square metres) and includes conference space. An area shuttle within 5 mi and A roundtrip airport shuttle (available on request) are free. A vending machine, tour/ticket assistance, and a picnic area are also featured at the business-friendly Comfort Inn & Suites Watertown - 1000 Islands. Self parking is free.
Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 10:00 PM on request
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,008 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 7 January 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Inn & Suites Watertown - 1000 Islands offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Watertown
Comfort Watertown
Comfort Inn Watertown 1000 Islands
Comfort Inn 1000 Islands
Comfort Watertown 1000 Islands
Comfort 1000 Islands
Comfort Inn Suites Watertown 1000 Islands
Comfort Inn & Suites Watertown - 1000 Islands Hotel
Comfort Inn & Suites Watertown - 1000 Islands Watertown
Comfort Inn & Suites Watertown - 1000 Islands Hotel Watertown

Comfort Inn & Suites Watertown - 1000 Islands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1016 reviews
Rating 8 - Good. 296 out of 1016 reviews
Rating 6 - Okay. 101 out of 1016 reviews
Rating 4 - Poor. 50 out of 1016 reviews
Rating 2 - Terrible. 44 out of 1016 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Dayveon

Travelled with family
Liked: Staff & service
Microwave and fridge was broken, bugs kept showing up in bathroom. Everyone was very nice but hotel needs improvements. Toilet paper holder was rusted.
Stayed 3 nights in Dec 2025

8/10 Good

Liam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff. Only clean every third night of your stay
Stayed 2 nights in Dec 2025

4/10 Poor

John and Gretchen

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Room was great breakfast was good staff was rude at front desk and maids had a odd presence and they even knocked on our door inappropriately when the sign was hanging on the knob to not disturb us
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Stayed 1 night in Nov 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service
Spotless room. Staff were great. Breakfast was ok. Heater didn't work in room 507. I had heat set to 90 and didn't kick on 1 time. Water pressure and temp of shower was great. Very quiet. We got stranded in a snow storm and we needed a place last minute for us and our 2 children. Quick check in. I recommend this place.
Stayed 1 night in Dec 2025

8/10 Good

Line

Stayed 1 night in Dec 2025

4/10 Poor

Josh

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
I wouldn’t say we had a great experience. The AC fan was broken, the toilet flush got stuck open, the sink was clogged and drained very slowly while the faucet was finicky to shut fully without dripping. I’d say it was a fluke room because my family had a better experience.
Stayed 4 nights in Dec 2025

4/10 Poor

Ardelle

Travelled with family
The Heat system didn't work so please make sure to check it before unpacking!! Was offered more blankets but I requested another room which they were able to do. Breakfast is fine.
Stayed 2 nights in Nov 2025

8/10 Good

Geren-Maree

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2025

8/10 Good

Shannon

Stayed 2 nights in Nov 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok room. Thermostat is not working adequately.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service
La chambre était très bien et très propre et le déjeuner excellent et varié
Stayed 1 night in Dec 2025

8/10 Good

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous. The room was good except the toilet handle was messed up.
Stayed 1 night in Nov 2025

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Nov 2025

8/10 Good

Ryan

Stayed 1 night in Aug 2025

10/10 Excellent

Corrie

Liked: Cleanliness, staff & service, amenities
Clean rooms. Windows were drafty on the 6th floor and with a big wind storm the whistle noise kept us up most the night. The extra $50 pet fee came as a surprise. It would be great if the app had a feature that if someone is filtered to Pet Friendly that the surcharges are added so it’s more up front.
Stayed 1 night in Nov 2025

2/10 Terrible

Steven

Disliked: Cleanliness
Found 2 bugs in the bed when I woke up. Hotel floor I was on very noisy. Dogs barking, people screaming and banging on doors all night. And the sound of water running in pipes all night. I will never stay at another Comfort Inn again. Very disappointing.
Stayed 1 night in Nov 2025

8/10 Good

Jodie

Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa

Stayed 1 night in Nov 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Kelsey, Scarborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment my sister in law and I arrived from Ontario, Canada, to the moment we left, we were very happy with our accommodations. The room and bathroom were clean, bed was comfy, the staff were nice. Plenty of parking which was great! We also had continental breakfast which was perfect for us. We plan to return in the near future!
Stayed 2 nights in Nov 2025

10/10 Excellent

Tonya

Stayed 4 nights in Nov 2025

8/10 Good

beth

Best shower head and pressure😁 Clean room
Stayed 3 nights in Nov 2025