the room could have been cleaner. we ran out of toilet paper. We noticed that there was no smoke detector. We had to hook up a different TV to replace the one that had a black streak running down the screen. There were several bathroom tiles that were completely broken loose. It was a convenient location though and the bed was comfortable.
The place was so seedy looking and dead that when we had trouble using the keyless entry to take the room we decided to not even stay there and booked another hotel 15 miles away.
Room was ok - clean and with all the amenities. Only issue is that - at least in the main building - walls are paper thin so the moment your neighbors wake up (next door or upstairs ) , your sleep is over .
Also very high-tech - check-in via email and ets with entry codes for the doors so make sure you are ok with the modern tech .
Les points faibles : Personnel et service et confort de la chambre
The location and the safety was the only thing good about this room. It was part of the main so I felt safe as a solo traveler. But actually checking into the hotel was difficult, had to do everything online and called two people before one of them called me back to let me in so very slow process. I waited in the lobby for quite some time. Then ended up back at my car waiting until someone called me back so I could go in and check in. I could not get the TV on the remote control seem to be dead so I turned it on with a button on the TV but I couldnât do anything else. So I shut it back up.I called that same number a couple of times to say the room was freezing cold. No one ever called me back. I looked in every closet in every drawer and could not find any extra blankets and could not find any, so I had to sleep in layers of my clothes and my nose was frozen. I only slept a couple hours and could not get warm so I left and went out to my car and warmed up with the seat heaters. I would definitely not come again and I definitely would not recommend.
The mattress was awful. Sagging in the middle so badly we kept rolling to the center. We felt like a human taco! The bed is the most important thing in the room the room. The carpet was very dirty. I canât comment on the staff because there werenât any⊠off season so self check-in
The photos are deceptive, it is an old motor lodge that has been cheaply and poorly remodeled. Window wouldnât close, sits on noisy highway, and the TV was broken It is way over priced for what you get. Towels and sheets were nice if you donât mind sleeping on an extremely soft mattress.
Room in much needed repair. Sheetrock cracked and broken tiles in bathroom. Floor would make your feet dirty. Shower handle was broken. My room was switched and the air conditioning was broken in that room. Both rooms smelled very musty. I ended up after one night on what was a wedding anniversary trip with my wife. Watkins glen is a nice town and beautiful place. I would recommend avoiding staying here
We didnât expect a fantastic hotel for the price, but we were disappointed by a doorknob coming off, a broken cabinet drawer, and their free wifi would not come up for my wife and I. The AC filter was also filthy and we had to clean it before using the AC. The location is right in the middle of town, and check in and check out is super easy, so that was the hotelâs saving grace.
Super friendly staff. Nice clean room. Easy parking. We were able to leave the car there and walk to the Park despite checking out. ALSO - You canât beat the free ice cream âïž
In our experience the management/staff seem to believe that contactless check-in also means contactless stay. We had no way to communicate that we had multiple problems (toilet, tv, lights) with our room. I was not able to leave a message with the phone number that was provided, email and text didnât work. Finally, spoke with someone who was rude and condescending. A bad experience overall. But the free ice cream (which was good) at the on-site creamery helped us feel a little bit better. LOL