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West Plaza Hotel

4.0 star property

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Photo gallery for West Plaza Hotel

Lobby lounge
Bed and Breakfast | Desk, blackout curtains, iron/ironing board, free WiFi
Meeting facility
Suite | Desk, blackout curtains, iron/ironing board, free WiFi
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
110 Wakefield Street, Wellington, 6011
  • Place, Michael Fowler Centre
    ‪1 min walk‬
  • Place, Te Papa
    ‪5 min walk‬
  • Place, St James Theatre
    ‪5 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite

Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(65 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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Exterior

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includes taxes & fees
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About this property

West Plaza Hotel

Eco-certified hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
West Plaza Hotel offers 102 accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of West Plaza Hotel's great location. During your stay, you're just a quick walk from Te Papa. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Wellington Town Hall and Wellington i-SITE Visitor Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square metres) and includes conference space. The eco-certified West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wellington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
City Dining and Bar – This restaurant serves breakfast and dinner.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 30.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 32 per person
  • Self-parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

Reviews

West Plaza Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 359 out of 1003 reviews
Rating 8 - Good. 464 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

Reviews

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great atmosphere and lovely staff
Stayed 1 night in Jun 2025

6/10 Okay

Lynn

Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
From when we arrived to when we checked out, front desk were great, quick and helpful info. Thankyou
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2025

6/10 Okay

Brogan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little old and cold but overall an easy place to stay and it was in a very convenient location for shopping, dining and being right in the centre. The staff were also super helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Rachel

Stayed 2 nights in Jun 2025

8/10 Good

Margaret

Stayed 1 night in Jun 2025

6/10 Okay

kevin

Stayed 1 night in May 2025

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Gavin

Disliked: Staff & service, property conditions & facilities
Terrible condition and well below average in all respects we only stayed because it was available as the James Cook Grand Chancellor was booked out. The manager should stay a night there to see what you receive for less money and in a much better location. This was one of my worst hotel experiences.
Stayed 1 night in May 2025

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

6/10 Okay

Nina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we were in was well dated- the hotel is well overdue for an update and renovation from the lobby onwards, We were in room 205 and the insulation between the rooms was pretty much non existent. We could hear all of the next doors conversations. The bathroom needs to have an extractor fan and the shower needs an upgrade. The water went all over the floor and despite the rubber strip to stop it spilling out further, it’s extremely unsafe to have the wet floor - especially without any extractor fan for the stream as well. Room lighting is in need of some additions as well as checking items work. Stand alone reading light for the single bed didn’t work and didn’t have a plug nearby to be plugged into. I realize it’s been tough going and not helped with the town hall work across the road but it could be so great if it had an update.its a great location. Also $14 for two pieces of toast with plastic packs for jams and butter was too expensive. At least for that price you can afford to give guests butter on a small dish and little dishes with preserves in them. Needs a relook from a pricing perspective and an update in that cafe/food area as well - it’s a great showpiece location but looks drab (sorry) but could be quite something especially with the street frontage….
Stayed 2 nights in May 2025

8/10 Good

Angelika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the proximity to the waterfront. At times it was a bit noisy but to be expected in the CBD
Stayed 1 night in May 2025

8/10 Good

Selwyn

Stayed 1 night in May 2025

10/10 Excellent

Chris and Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place to stay. All staff were responsive to any questions and very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central with everything we wanted a short walk away. Nice in house brekkie to.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in for connections with transport options, walking to cafes, restaurants, tourist options, shops. Staff were helpful, facilities clean and well maintained. Would recommend to others and would stay again.
Stayed 3 nights in Apr 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I think theyre about to be refurbed, the place is old and tired altho conveniently located and affordable. Very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Viviana

Stayed 4 nights in Apr 2025

8/10 Good

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter weekend stay

Very happy 3 night stay over Easter. Staff friendly and helpful, as usual. Comfortable, quiet room and all amenities in good condition. Recommended.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
hotel is very tired
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Mar 2025

8/10 Good

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Usual pleasant stay

Usual pleasant stay. Friendly, helpful staff.
Stayed 1 night in Apr 2025