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Best Western Plus Elgin - Chicago

3.0 star property

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Photo gallery for Best Western Plus Elgin - Chicago

Fireplace
Exterior
Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi
Fireplace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2175 Marriott Dr, West Dundee, IL, 60118
  • Place, Santa's Village
    ‪6 min drive‬
  • Place, Grand Victoria Casino
    ‪7 min drive‬
  • Place, NOW Arena
    ‪7 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Elgin - Chicago

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Plus Elgin - Chicago offers 126 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Dundee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Elgin - Chicago. During your stay, you'll be close to Santa's Village. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and a gift shop
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
Best Western Plus Elgin - Chicago offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is served. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Plus Elgin - Chicago. Free self parking is available.

This 3-star West Dundee hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard Elgin
Courtyard Marriott Elgin
Courtyard Marriott Elgin Hotel
Courtyard Marriott Elgin Hotel West Dundee
Courtyard Marriott Elgin West Dundee
Courtyard West Dundee
Marriott Elgin
Courtyard Marriott Elgin West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Hotel
Courtyard Marriott Chicago Elgin/West Dundee
Courtyard Marriott Chicago Elgin/West
West Dundee Courtyard
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
Courtyard by Marriott Elgin West Dundee
Courtyard riott Chicago ginWe
Plus Elgin Chicago West Dundee
Best Western Plus Elgin - Chicago Hotel
Sonesta Select Chicago Elgin West Dundee
Best Western Plus Elgin - Chicago West Dundee
Courtyard by Marriott Chicago Elgin/West Dundee
Best Western Plus Elgin - Chicago Hotel West Dundee

Best Western Plus Elgin - Chicago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 575 out of 1027 reviews
Rating 8 - Good. 202 out of 1027 reviews
Rating 6 - Okay. 111 out of 1027 reviews
Rating 4 - Poor. 63 out of 1027 reviews
Rating 2 - Terrible. 76 out of 1027 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel!!!

First time at a Best Western Plus and I must say I absolutely loved it. The room was clean and cozy and it was absolutely perfect. The only issue my partner and I had was the drain for the bathroom tub wasn’t draining but it was fixed the same night. I would HIGHLY recommend this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Bev ...I believe that is her bame at the front desk was very pleasant. The bed was so incredibly comfortable. The breakfast bar looked amazing. I would definitely stay again
Stayed 1 night in Jun 2025

6/10 Okay

Kimberly

Travelled with family
Disliked: Staff & service

Nice hotel stressful staff.

I booked and paid for room month in advance. When i checked in they tried to put me in a smaller room. I told them if i was going in a smaller room there better be a discount. After too long they put me in the room i booked. Nobody needs this after a busy day. You can here your neighbors talk every door that closes. Didn't use the pool because of the other customers making out in it. Bed was comfortable breakfast good. Was not worth the head ach checking in. They also charge $100 for incidentals that you get a week later.
Stayed 1 night in Jun 2025

8/10 Good

Thena, Festus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant with better than average breakfast buffet, and very friendly attentive staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Salvador

Stayed 1 night in Jun 2025

8/10 Good

Braden

Travelled with family
Liked: Amenities, property conditions & facilities
Service was friendly and helpful, the room was clean and the place is decent looking but the pool wasn’t clean enough for me to risk getting in, if was it would be 5 stars.
Stayed 1 night in Jun 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay. Wish the Mobility accessible rooms were a bit more elderly friendly. The bed was just a bit high for me, and I had to have help getting into the bed. The hotel is very new feeling, and clean. I appreciate the clean room, and comfortable feeling.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Reunion

The hotel was very clean and bright. It is still under some construction, but was a pleasant feeling upon arrival. We arrived late on Friday, and the staff at the front desk was very friendly and helpful. The one thing I think could be improved upon, and this is not about the employees, but the design of the rooms. When a room is advertised as Mobility Accessible, it needs to have grab bars all around the tub, next to the toilet, and the beds need to be a little lower. My mom needs accessibility, and we had to improvise to help her get into and out of the bed. We did ask the front desk for a shower chair, and they were able to provide one. And they delivered it in a very quick fashion. The courtyard area is beautiful. The breakfast area is a nice size, and we loved the Nespresso machine. The breakfast options were ok, but we missed having the option for grits or oatmeal, and possibly a breakfast meat. The area was clean, and was taken care of very well. Overall, a very nice property. I would stay again when traveling back to the area.
Stayed 2 nights in Jun 2025

2/10 Terrible

Aracely

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Denied our stay because we had our younger brother and he is a minor and said they said they were a 21+ hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Dana

Travelled with group
Liked: Amenities
Was very clean. Tv remote was hard to maneuver
Stayed 1 night in Jun 2025

10/10 Excellent

Silver

It was a great experience to stay at this hotel It was clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, hallways and common areas. Very attentive and pleasant staff. Will stay again if in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk was super friendly. He even set me up with a rewards account to book future stays. Hopefully the website is cheaper than other apps.
Stayed 1 night in Jun 2025

10/10 Excellent

Joanna

Stayed 1 night in Jun 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was getting remodeled. The rooms were beautiful done. There was an issue with the TVs and getting them to work. Most likely due to the remodeling. The cleaning of the room was never specified to us when we checked in. First we were told it was on request. So I requested housekeeping the next day. Then we were told by the same person it was ever other day. In the 5 night stay we never got any housekeeping. They did give you extra towels at the front desk whenever we ask for them.
Stayed 5 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

8/10 Good

Marijo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Joy

Didn’t have room we paid for. Made us pay for additional room to have a place for all of our guests to sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Hortencia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean place to stay, going to stay more times for sure
Stayed 2 nights in May 2025

8/10 Good

Michaela

Stayed 3 nights in May 2025

2/10 Terrible

Larissa

Stayed 1 night in May 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness
A work in progress. The staff was helpful and courteous. Breakfast was good with very nice and helpful workers. The door to the room was misaligned so there was an increasing gap which by the bottom of the door was 1/2 inch. The door locked properly
Stayed 2 nights in May 2025