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Tru by Hilton West Memphis, AR

2.5 star property

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Photo gallery for Tru by Hilton West Memphis, AR

Lobby sitting area
Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down duvets, desk, laptop workspace
Indoor pool
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1400 N.18th St., West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪6 min walk‬
  • Place, Baptist Memorial Hospital Crittenden
    ‪1 min drive‬
  • Place, Willie Mae Rowe Park
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible Bathtub, Bathtub

Room, 1 King Bed, Accessible Bathtub, Bathtub | Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed, Accessible Bathtub, Bathtub

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

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Exterior
Comfort Suites West Memphis I-40 I-55
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,001 reviews
The price is CHF 76
includes taxes & fees
26 Apr - 27 Apr
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About this property

Tru by Hilton West Memphis, AR

Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Tru by Hilton West Memphis, AR offers 10 air-conditioned accommodations with an iron/ironing board and free toiletries. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include baths or showers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton West Memphis, AR gets high marks from our customers. During your stay, you'll be within walking distance of Southland Casino Racing. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, convenience store and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Mississippi River and 9 minutes from Beale Street
  • Cats and dogs welcome for a fee
Tru by Hilton West Memphis, AR offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Tru by Hilton West Memphis, AR also features an arcade/games room, coffee/tea in common area, and a corner/local shop. Free self parking is available.

This West Memphis hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton West Memphis, AR Hotel
Tru by Hilton West Memphis, AR West Memphis
Tru by Hilton West Memphis, AR Hotel West Memphis

Tru by Hilton West Memphis, AR Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 408 out of 692 reviews
Rating 8 - Good. 154 out of 692 reviews
Rating 6 - Okay. 66 out of 692 reviews
Rating 4 - Poor. 33 out of 692 reviews
Rating 2 - Terrible. 31 out of 692 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms! Friendly staff on all shifts good breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, clean rooms and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was awesome
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

8/10 Good

Kathlene

Stayed 1 night in Dec 2025

10/10 Excellent

Clark

All good
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities
Brown water through out all faucets. Broken windows... unsafe area.
Stayed 1 night in Dec 2025

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was pretty nice and was very clean. The staff was welcoming and professional as well. It’s about 10min from downtown Memphis which is nice and right across the highway from a nearby casino. The only thing that brings my rating down for this hotel is the area it seems to be in behind the hotel. Seems to be a really rough neighborhood and possibly unsafe.
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and stay
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Keyshelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so welcoming and our stay was 10/10 experience will definitely be booking again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Stayed 3 nights in Nov 2025

8/10 Good

Melony

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Soumya, Flower Mound

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2025

8/10 Good

Patrice

Stayed 3 nights in Nov 2025

2/10 Terrible

Keosha

Travelled with partner
Unfortunately this was our first and last time staying. We never stayed at a hotel that there wasn’t a wardrobe to hang your clothes or a dresser to put your clothes in. We lived in our luggage bags three nights. Breakfast was good however on day two one of the ladies took the key home so we couldn’t get eggs and meat served and had to go to a restaurant and spend money. There was mold and we killed a bug inside the shower. No one came and cleaned our room the entire time we were there. We had to request towels. We wouldn’t recommend.
Stayed 3 nights in Nov 2025

6/10 Okay

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Nell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes excellent breakfast Room was nice and cool
Stayed 1 night in Nov 2025

6/10 Okay

Grant

Stayed 1 night in Nov 2025

10/10 Excellent

Saikishan

Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Jayla

Travelled with family
Liked: Cleanliness, amenities
Everybody and thing was great
Stayed 2 nights in Nov 2025

8/10 Good

Christina

Stayed 1 night in Nov 2025