West Plains MO a small town in the Ozark, for an older hotel it was in good shape, clean, did not smell, Air Conditioner worked well. Nice swimming pool.
Had an issue with toilet and staff took care of it immediately. Staff was friendly and helpful. Food was typical of Continental Breakfast.
Only complaint was that they do not have automatic doors which made it difficult to use luggage carts or for Handicapped Guests to enter/exit. I Would stay there again.
Iâve had myriad unpleasant hotel experiences, but this wasnât one of them. Nice and comfortable stay. Staff was friendly and the area was quiet. A really good quality inn.
Breakfast and staff that morning were good. The room was subpar-strange smell, awful towels, dirty/stained tub, overall feeling of not so clean room. The tv was so horrible and the picture was blurry. Super disappointed in this choice
The check in person was cold and kind of rude. He kept talking over me like he had to get through his speech regardless of if i had questions. I asked if there was anything gluten free offered during the breakfast and he was very rude about it. I get if you dont know but seems like he could have tried to find answers for me.
The room looked okay but the beds were creaky and lumpy. The pillows were really bad. The walls were thick enough that we didnt hear neighbors but the door was paper thin and we could hear a mouse fart in the hall. The floors must also be thin becausw we heard every step and thrust made in the room above us. The ac was also very loud. So not a great experience. The breakfast was great though and did in fact have lots of items that were gluten free.
Cold pool
Leaking sink
Loose toilet
Dirty wash cloth on shower curtain rod
Comforting bed
Good breakfast
Good coffee
Friendly staff
Nice sitting area to visit family