Parmi les services offerts, vous trouverez un service de conciergerie, un service d'assistance pour les visites touristiques ou l'achat de billets et un service d'organisation de mariages
The staff were helpful and the lobby was equipped with necessary things. It gets really hot in the tent during the day and the fan provided do not offer much comfort. The noise of the travel carts resonate through late night.
We booked this property through Hotels.com and arrived at 10:30 PM to find no one at the front desk. We had to locate another guest who kindly provided us with a phone number to reach the front desk. Eventually, someone arrived and showed us to our accommodation.
Unfortunately, the room conditions were unacceptable:
âą No heater
âą No hot water in the shower or sink
âą No electricity
âą Extremely uncomfortable bed
We were freezing throughout the night and could not rest properly. Given that we paid a premium rate for this stay, we immediately requested a refund. However, we were told it was âtoo lateâ and that a refund would not be issued.
This response is unacceptable. We expect a full refund due to the lack of basic amenities and the failure to provide what was advertised. Please confirm how you will resolve this matter promptly.
Sincerely,
Alex Sayar
Alexsaya07@gmail.com
323-6300071
Cool place. Grounds, set-up and vibe is cool. River on grounds is cool. Cold at night/AM and hard to keep warm in tent. Overall, good for a night or two.
The actual facility was nice, the employees were nice. I have stayed at the Grand Canyon facility, and I liked the main tent with the restaurant and the book reading area much better than West Yellowstone, where the main tent was a little boring and I didnât like Having to go to the log cabin style restaurant that kind of took away from the feeling that we had at the Grand Canyon. And as far as my shabby surroundings comment I couldnât get over every time we drove in and out from the main highway having to drive by the kind of trailer park area where the employees lived. I think that shouldâve been put away in the back of the facilities so when you drove in, you didnât have to drive by and through that itâs kind of like driving through a ghetto to get to Beverly Hills.
Donât mean to be rude just being honest Iâm sure thatâs not gonna change anything. Thank you.
Ein Zeltplatz fĂŒr den Preis eines Vier-Sterne Hotels. Es gibt deutlich bessere CampingplĂ€tze. Die Duschen sind extrem klein.
Die halbe Nacht fahren sie mit ihren Golfkarts ĂŒber den Platz, was sehr stört.
Die Zelte und Betten sind gut.
Die Anlage wird als Hotel vermarktet, obwohl es ein Campingplatz ist. Als Campingplatz hÀtte er vier Sterne verdient, als Hotel maximal zwei.
FĂŒr die Leistungen ist die Anlage völlig ĂŒberteuert und sollte nur gebucht werden, wenn absolut kein anderes Hotel verfĂŒgbar ist.