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Muthu Westcliff Hotel (Near London Southend Airport)

3.0 star property

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Photo gallery for Muthu Westcliff Hotel (Near London Southend Airport)

Enjoy a meal in a spacious interior with high ceilings, booths, tables, and comfortable chairs.
Welcome to our lobby, where guests can check in and enjoy comfortable seating areas.
Two single beds with white linens and matching pillows, set against a large, patterned headboard with a floral motif.
Set amidst lush greenery and vibrant flowers, the hotel features a classic white facade and a spacious balcony.
Relax in comfort near a large window with a view, surrounded by decorative panels and plush armchairs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
18-20 Westcliff Parade, Westcliff-on-Sea, England, SS0 7QW
  • Cliffs Pavilion
    ‪3 min walk‬
  • Adventure Island
    ‪10 min walk‬
  • Southend Pier
    ‪13 min walk‬
  • London (SEN-Southend)
    ‪6 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, blackout curtains

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room, Single use

Individually decorated, individually furnished, blackout curtains

Small Double Room, Single use

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, blackout curtains

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, blackout curtains

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout curtains

Family Room

  • 15 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Individually decorated, individually furnished, blackout curtains

Superior Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Individually decorated, individually furnished, blackout curtains

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Executive Room

Junior Executive Room | Individually decorated, individually furnished, blackout curtains

Junior Executive Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Individually decorated, individually furnished, blackout curtains

Small Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Individually decorated, individually furnished, blackout curtains

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite

Suite | Individually decorated, individually furnished, blackout curtains

Suite

  • 17 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Individually decorated, individually furnished, blackout curtains

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Muthu Westcliff Hotel (Near London Southend Airport)

Victorian hotel with bars/lounges and 24-hour business centre
A restaurant, 2 bars/lounges and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking.
Muthu Westcliff Hotel (Near London Southend Airport) offers 55 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. 26-inch flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Muthu Westcliff Hotel (Near London Southend Airport). During your stay, you're just a quick walk from Southend Cliff Gardens. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free WiFi
  • Enjoy local and international cuisine and ocean views while dining at Great Tides
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Southend Cliff Gardens and Genting Casino
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi and wired Internet. A terrace, multilingual staff, and a garden are also featured at Muthu Westcliff Hotel (Near London Southend Airport). For a fee, parking is available.

This 3-star Westcliff-on-Sea hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10:00 AM.
Great Tides – Overlooking the ocean and garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Languages

English, Hungarian, Indonesian, Lithuanian, Polish, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 5.80 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Tides

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (60 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1891
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Parking is payable by MOBON mobile app only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We've listed all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.95 for adults and from GBP 10 for children
  • Self-parking fee: GBP 5.80 per day
  • Late check-out fee: GBP 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Westcliff
Muthu Westcliff
The Westcliff Hotel
Muthu Westcliff Hotel
Muthu Westcliff Hotel (Near London Southend Airport) Hotel

Muthu Westcliff Hotel (Near London Southend Airport) Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 297 out of 1005 reviews
Rating 8 - Good. 395 out of 1005 reviews
Rating 6 - Okay. 187 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 48 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay staff were also very good at reception and the cleaning lady was also lovely and also people coming and going were very friendly
Stayed 11 nights in Apr 2025

10/10 Excellent

Fitor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Keeley

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was small even for a compact double, lots of cracked/chipped paintwork, stains on the walls, carpets etc. Hot water only worked intermittently so having a shower in the morning was difficult. Noisy corridors and could hear everything from other rooms, as well as loads of pigeons outside the window (and the sight of loads of dead ones on the floor around it). Noisy fan in the bathroom, shower was small. Staff were alright, some friendlier than others. The night porter was polite and nice, check in lady was a little terse about the parking but was okay. Overall not worth the money we paid, but convenient location for what we needed it for.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service
Staff were friendly and accomodating. Seth was kind enough to open the bar up for us and serve us a nightcap.
Stayed 1 night in Mar 2025

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Management and no hot water for first 20 mins

The rooms do not look like the photograph. We left straight away - the bed was old and decoration was poor and looked like under repair. We wanted hot water for a shower and they said you have to run the water for 20 mins in order to get hot water! I suggested to hotels.com to remove this property.
Stayed 2 nights in Mar 2025

4/10 Poor

Johnny

Travelled with partner
Not to much cleaning and the problem is whit to shower ! I need to wait a lot to have a shower because the water is coming really cold most of the time!😒😒😒
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, room comfort

A Typically British Seaside Hotel

A friend and I had a lovely stay at this Westcliff Hotel having enjoyed an evening at the theatre nearby. Room had a sea view, twin beds were comfortable, breakfast was good, bar service was good, staff lovely and friendly. Bedding and towels were clean, toiletries were provided, walk in shower nice and hot. Sadly though like a lot of our seaside hotels, it is very 'tired' and needs some refurbishment. Have stayed here before and would stay again - will remember my plug for charger next time as sockets not updated with USB connections!
Stayed 1 night in Mar 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service

It’s OK

The hotel is in need of some refurbishment, the mattress on the bed was also quite worn. The staff are super friendly we couldn’t fault them at all. If you want a cheap hotel for the night then this should be ok !
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. friendly staff, close to attractions.
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointing

Abit of a disappointment! Postives: Friendly service Decent size rooms, bathroom was big. In a good location Superior rooms come with lovely sea view Comfy beds Negatives: Cleanliness was lacking! Smears down side of wardrobe, bathroom with mould, although the seaview was lovely the outside of windows were so dirty you couldnt see out very well. We found a beer bottle lid on the floor as soon as we walked in, so it was obviously not cleaned well between customers! The restaurant is very expensive compared to the quality of the food, would recommend if you do stay you eat elsewhere. Dated decor, paintwork chipped on walls. Just overall feels like this hotel is trying to be something its not! Due to the dirty scruffy feel we would not recommend and unfortunately wouldnt stay again, which is disappointing due to its close location to beach, town and cliff pavillion
Stayed 1 night in Feb 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Stayed 1 night in Feb 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Pleasant stay

Friendly staff and good location. Nearby restaurants and within walking distance of adventure island. The family room has two separate bedrooms which is great. Slight downsides is the room was a bit tired and had slight damp smell. Also there is no blind in bathroom although the glass is obscured you would be able to see through the window from the houses across the street at night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service

A surprise for my sister and husband

Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Probably could do with some general maintenance in the rooms. Tiles on the bathroom floor were broken, covered over with black tape, toilet roll holder very loose on the wall, radiator didn't work in the room, electric heater instead.
Stayed 1 night in Feb 2025

6/10 Okay

Rochelle

Travelled with family
Good size room and big toilet
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the seaside
Stayed 1 night in Feb 2025

2/10 Terrible

Neil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Very comfortable, decent sized room, small but functional bathroom. Spotlessly clean. Friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and service all good . Restaurant food v good and all reasonable priced
Stayed 2 nights in Jan 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay 18th January 2025

We enjoyed our stay at Westcliff Hotel. On arrival your receptionist helped with the on street parking as we were having a problem with the Ringo app. Staff were helpful and curteous. Our room was clean apart from black mould around the sink and edges of bath. The top of the wardrobe was very dusty. We were going to put our suitcase there. It would be nice to have more compimenary milk and coffee provided.
Stayed 1 night in Jan 2025

6/10 Okay

Phil

Travelled with family
Disliked: Property conditions & facilities

Neither poor nor excellent

Well situated hotel, a little tired in appearance but I didn’t expect the Ritz. Staff were friendly and helpful. Overall a pleasant place to stay, but neither poor nor excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Property conditions & facilities
Location relevant to the theatre. Staff were all excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Desmond

Stayed 8 nights in Dec 2024