Parking lot was safe and desk staff was friendly. Our bathroom did not have any soap and my husband had to ask the housekeeping staff. The response was that they ran out of soap. When he explained that we needed to have soap, she produced a half a bottle of Equate hand soap. I am not sure why we were not given that to begin with. The next morning, while in the shower, he discovered that the shampoo dispenser was completely empty. When he told the person at the front desk, she said she would get some as soon as possible...little help as we were checking out to continue our journey.
We love to stay at this property. It was very clean and felt safe. Wish the waterpark wouldâve been open but having access to the small pool in the back was still wonderful.
Very clean! Cleaning staff were so nice I helped me get new trash bags and took my trash! Very quiet! We were there a Thursday to Saturday. And never heard people outside our room really! The water park blast off bay was worth it for my 3 year old. She had a blast as did me, my husband and 10 month old! Water park is clean and well kept as well! (You do have to pay to go to the water park itâs not included in hotel room)
Staff was not great. Maid ser vice requested. Did not get during stay. Fridge broken. Reported and was told it would be repaired. Had to call to request repair next day. Moved us to another room. Tried to recharge when checking out. Asked to speak to manager. Was told he was busy. I will be back but not to the Hampton.