My mom had to book a room for me while I was driving for 9hrs over the weekend. She called to pay in advance for my dog, and the couple of times she tried doing so, the man on the phone would hang up on her after he asked if she was calling to book a room (the room was already booked, so she said no). She ended up calling Orbitz and they were more helpful. Called the hotel for a final time and the man finally stayed on the line. Weâve never had issues like this before. The hotel itself was outdated, same with the rooms, so all that hassle wasnât even worth it and I feel terrible that my mom had to call multiple times just to pay.
The rooms are ok and the beds were comfortable. We stayed in a newly refurbished Hampton Inn in Moore OK that sets a new standard that eventually this one will be transformed into. Construction boxes I. The parking lot so maybe thatâs the plan for this one.
Stay was decent. Was not able to check in early and front desk was rude about it. Pool area was full of boxes (looked like storage). Only stayed one night.