2/10 – Ungenügend
Josie
9. März 2025
Verbesserungswürdig: Sauberkeit und Personal & Service
Front desk service was great at arrival. The building is old but not too rundown from what I could tell. It looks pretty clean and kept. There is a nasty smell as soon as you walk in the building. The smell is not as strong in the front desk area. My room was in the building in the back. This smell is mixed between smoke, sweat, mold, and who knows what else. This same smell is present in the room. I stayed for one night n was not the best. I got back in my room about 11:00pm the room across from mine had loud music playing. Not a big deal I figured it would stop soon since it was getting late but it actually got worse. We got ready to go to sleep, the noise got worse. The music was louder, there was now singing and screaming. I called the front desk about midnight, they said they would check it out. Try to go to sleep but couldn’t, the noise went on. It was 1:50am I could hear doors slamming, more screaming and more music. I called the front desk again but they hung up on me when I told them the noise was still going on. Not long after there is knocking at my door! WTH!!! Never before I had someone knocking on my door at 2:00am. I called the front desk again, they took a while to answer. I told them what was going on, they sound somewhat annoyed because I was calling. They asked what room was in, if I I knew what the person at my door look like. While we were on the phone she said “I don’t know what is going on tonight” then she said “I can hear her now” and hung up. …
Josie
Aufenthalt von 1 Nacht im März 2025