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Mackays Hotel Wick

3.0 star property

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Photo gallery for Mackays Hotel Wick

Exterior
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Lounge
Interior entrance
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Union Street, Wick, Scotland, KW1 5ED
  • Place, Wick Heritage Centre
    ‪6 min walk‬
  • Place, Old Wick Castle
    ‪7 min walk‬
  • Place, Pulteney Distillery
    ‪10 min walk‬
  • Airport, Wick (WIC)
    ‪19 min walk‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Single Use, 1 Double Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Double Room Single Use, 1 Double Bed

8.0 out of 10
Very good
(6 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room, River View

Superior Double or Twin Room, River View | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Superior Double or Twin Room, River View

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Basic House

Basic House | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Basic House

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Business Apartment

Business Apartment | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 343 reviews
The price is CHF 130
includes taxes & fees
21 Jun - 22 Jun
Norseman Hotel

About this property

Mackays Hotel Wick

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Housekeeping is available on request.
Mackays Hotel Wick offers 30 accommodations with complimentary bottles of water and coffee/tea makers. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mackays Hotel Wick, you're just a quick walk from Wick Heritage Centre. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at No 1 Bistro
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Wick Heritage Centre and Old Wick Castle
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 676 square feet (63 square metres) and includes conference space. The business-friendly Mackays Hotel Wick also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Self parking is free. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

This 3-star Wick hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:30 AM and 9:30 AM.
No 1 Bistro – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 5 to 20 for adults and GBP 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • No 1 Bistro

Things to do

  • Books
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Winery release events

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 676 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 25 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 5 to 20 for adults and GBP 5 to 20 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mackays Hotel
Mackays Wick
Mackays Hotel Wick Wick
Mackays Hotel Wick Hotel
Mackays Hotel Wick Hotel Wick

Mackays Hotel Wick Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 244 reviews
Rating 8 - Good. 83 out of 244 reviews
Rating 6 - Okay. 14 out of 244 reviews
Rating 4 - Poor. 10 out of 244 reviews
Rating 2 - Terrible. 0 out of 244 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyable stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
The staff were lovely and we particularly enjoyed the personal interest shown by the owner. Food very good too. Room clean and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean and comfortable. Staff very friendly and helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Peter

A comfortable hotel with an excellent bistro attached. Reccommended
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location , warm welcome and good facilities , nice breakfast and good service
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Roy Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well maintained, he staff are very welcoming and friendly and the breakfast exceptional
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable hotel. The restaurant was excellent as was the service throughout our stay. We would definitely stay there again if travelling to Wick.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, helpful staff, comfortable bed
Stayed 1 night in Sep 2025
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff, spotless room and bathroom.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
All staff were friendly and accommodating, food was great for both dinner and breakfast, Bar staff really attentive also Overall a great stay
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The food and wait staff were outstanding in every way! We stayed here for 3 nights and ate in the restaurant every night because the food options were as good as anywhere I've travelled.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice n great breakfast to
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everywhere very clean compared with comfort and typical Scottish Tradition makes my stay awesome
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

darrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great food

this is a great Scottish hotel well trained staff food is very good and reasonably priced
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff, restaurant food excellent, great service would stay here again
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Located next to bridge and river, ideally positioned to access the town’s facilities
Stayed 1 night in Jun 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Hotel is like a bed and breakfast. Quaint and welcoming ambiance.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, friendly family owned hotel
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Melissa

Liked: Amenities
The staff was super welcoming. Great spot on our journey around Scotland!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, clean and profesionally run hotel
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, food was great. View from room was great
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, friendly helpful staff, spacious room and comfortable bed. Good dining and bar on site. We enjoyed our stay!
Stayed 1 night in Aug 2022
Verified

8/10 Good

David

Liked: Cleanliness, amenities
Oh the shortest roadbin the world, good location in Wick. Good food in restaurant.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

stephen

Liked: Amenities
Lovely friendly staff and manager . Would stay again
Stayed 1 night in Sep 2024