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Holiday Inn Express & Suites Williamsburg by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Williamsburg by IHG

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Exterior
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1452 Richmond Rd, Williamsburg, VA, 23185
  • Place, College of William and Mary
    ‪17 min walk‬
  • Place, Williamsburg Premium Outlets
    ‪4 min drive‬
  • Place, Merchants Square
    ‪5 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Living Area)

Suite, 1 King Bed with Sofa bed (Living Area) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Living Area)

8.2 out of 10
Very good
(10 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

8.4 out of 10
Very good
(21 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Room type assigned at check in)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room (Room type assigned at check in)

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Area)

Suite, 2 Queen Beds (Living Area) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds (Living Area)

8.8 out of 10
Excellent
(28 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Williamsburg by IHG

Hotel with free breakfast, near College of William and Mary
Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express & Suites Williamsburg by IHG offers 93 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Williamsburg by IHG gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Believe It or Not!. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from College of William and Mary and a few minutes from Williamsburg Premium Outlets
Holiday Inn Express & Suites Williamsburg by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 442 square feet (41 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Williamsburg by IHG also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

This Williamsburg hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 442 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Williamsburg
Holiday Inn Express Williamsburg
Holiday Inn Express Williamsburg Hotel
Holiday Inn Express Hotel Suites Williamsburg

Holiday Inn Express & Suites Williamsburg by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 508 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Desk manager was above perfect.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ishan

Stayed 1 night in Jul 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine stay
Stayed 2 nights in Jul 2025

10/10 Excellent

courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, very clean and the staff were helpful!
Stayed 1 night in Jul 2025

10/10 Excellent

Donya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Will stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Bryan

Stayed 1 night in Jun 2025

4/10 Poor

Donna

Stayed 1 night in Jun 2025

6/10 Okay

Rebecca J

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Original room smelled like mold and floor was soaked. We were moved to another room but had to pack everything back up after a long trip.
Stayed 1 night in Jun 2025

10/10 Excellent

nikki

Stayed 1 night in Jun 2025

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality service.
Stayed 2 nights in Jun 2025

8/10 Good

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not totally handicap accessible restroom

It was great and the shower was perfect for handicap accessible needs of my mom as promised, however there was no rails at the toilet and the toilet was extremely short to be handicap accessible. She almost had a fall trying to get up off toilet.
Stayed 1 night in Jun 2025

10/10 Excellent

Starr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay.. we was in town for a softball tournament. Will stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Julius

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Maurice W

Travelled with family
Disliked: Amenities
I canceled my stay n they still charged me..terrible customer service.
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ruben

Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They gave me a room not in livable conditions and caused me to get asthma atacks. It was moldy and humid. And they didn't care. Customer service is not thier priority. After complaining to them the manager tried to kick me out. And acused me of bieng disrespectful, just because i complained. They are still renting that room like that. General manager Mina Guiruis does not prioritize customer service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is conveniently located. Breakfast was hot, varied and plentiful. Housekeeping went the extra mile for us. I highly recommend it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Kristin

Liked: Cleanliness, staff & service
Blanket looked dirty
Stayed 2 nights in Jun 2025

6/10 Okay

Briana

Travelled with family
Liked: Amenities
It was ok for just one night. Front staff was very nice. Room had stains on the walls. Mold around the tops of the soap bottles in the shower. Mold on the shelf in the fridge. Bed was comfortable though.
Stayed 1 night in Jun 2025

10/10 Excellent

Eva, Walkertown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and pillows, great breakfast. Hot water and good water pressure. Clean. Nice staff. My son and I were very comfortable! Thank you!
Stayed 2 nights in Jun 2025