All staff was very kind and welcoming. The room was clean, however there was a distinct smell when entering and leaving the building. Others staying in the building were loud, playing music until well after midnight. Security took care of it when we called. Overall, the stay was good. We were very close to everything we wanted to go to.
The condo was great! Everything was super clean. The best part was all the amenities. My kids loved swimming in the multiple pools and playing on the free arcade games. They also had tennis courts, putt putt golf and tons of other things to do that we just didnât get around to taking advantage of. My husband and I did work out in the work out room a couple of nights. That was really nice too! Overall it was a great experience and I would definitely recommend.
One of the best properties we've stayed in our VRBO adventures. Apartment was super clean, and everything in great condition. Had all amenities we needed (plates, glasses, cooking utensils, coffee maker, etc.). Everything worked well. Bed was very comfortable. The properties has a game center, pools, miniature golf, movie center. Overall, just a really pleasant and comfortable stay. We'll definitely come back.
While the room was clean and nice, the services at this place were just disappointing. We brought children with us and searched the whole grounds for the playground that they advertise (and is shown in pictures) only to find out that they âgot rid of itâ because they âdidnât find it necessaryâ. The pool was fine but the indoor pool WREAKS of chlorine. The restaurant by the pool is awful. Awful service, just ok food, takes forever even for drinks. Front desk was pleasant but 100% played games when it came to the âpresentationâ and âfreeâ things. I specifically said we wouldnât be able to make it to the presentation and, after being badgered about it for another 10 minutes while trying to get to my kids and get into our room, they charged my CC 60 when we did not attend the presentation. I would never stay here again.
The suite was good, and the location was ideal for what we wanted to do. The resort amenities looked good during booking but during out stay were so busy and crowded and they were hard to enjoy. The check-in process was overwhelming and included 'gifts' that were only redeemable if we attended a sales pitch to join the 'club'. We opted out of the sales pitch, but the check-in staff were insistent at first, we had to push back to be removed from the sales pitch meeting.
Very nice place. Thereâs enough to do at the resort that you donât even have to leave the condo if you donât want to. Would definitely recommend.
Property is located in the heart of areas near shopping, amusement park and restaurants. Plenty to do on site of property as well with pool, mini golf, arcade and games. Very neat and clean and the staff are super friendly and welcoming. The resort rooms are as described and more than a hotel room box.
We have been staying at the Kingsgate resort for a few years now and we never leave disappointed. Clean, peaceful and plenty of amenities to enjoy. Highly recommended.