My husband and I booked a stay at the Suburban Williamsburg, Virginia for the dates of June 18-21 2026. When we arrived to check in our room was not ready. We left and then came back to check in and our room still was not available.
When we finally checked in the room, the bathroom had mold in the tub and it was dirty. The microwave has mold and they have roaches. My husband killed three roaches.
We immediately checked out once the roaches appeared.Â
I do have pictures to submit the proof of the conditions. We are strongly requesting a full refund.