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Best Western Plus Westgate Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Westgate Inn & Suites

Lobby
Reception
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1120 Town Lake Dr, Leland, NC, 28451
  • Place, New Hanover Regional Med Center
    ‪3 min drive‬
  • Place, Riverwalk
    ‪8 min drive‬
  • Place, University of North Carolina at Wilmington
    ‪16 min drive‬
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (No Pets)

Standard Room, 1 King Bed, Accessible, Non Smoking (No Pets) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (No Pets)

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Pet Friendly Two Queen Room

  • Sleeps 4

Two Queen Room

  • Sleeps 4

King Room with Wet Bar

  • Sleeps 2

King Room

  • Sleeps 2

King Suite

  • Sleeps 4

Pet Friendly King Room

  • Sleeps 2

Accessible King Suite

  • Sleeps 4

Accessible King Room

  • Sleeps 2

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4.2 out of 5, Very good, 1,001 reviews
The price is CHF 76
includes taxes & fees
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About this property

Best Western Plus Westgate Inn & Suites

Pet-friendly hotel connected to a shopping centre in Leland with a nearby private beach
A 24-hour fitness centre, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and Access to hot tub are on-site. Housekeeping is available on request.
Best Western Plus Westgate Inn & Suites offers 100 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Leland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Westgate Inn & Suites gets high marks from our customers. During your stay, you'll be connected to a shopping centre and close to Riverwalk. Free WiFi in public areas, free self-parking and a 24-hour gym are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free full breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the overall condition of the property
  • 8 minutes by car from Riverwalk and 14 minutes from University of North Carolina at Wilmington
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
A private beach is featured. Best Western Plus Westgate Inn & Suites offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1647 square feet (153 square metres) and includes a conference centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Westgate Inn & Suites. Free self parking is available.

This Mediterranean Leland hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,647 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 (rates may vary)
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in October.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Westgate
Best Western Plus Westgate Inn
Best Western Plus Westgate Inn Leland
Best Western Plus Westgate Leland
Best Western Westgate
Best Western Westgate Inn
Best Western Plus Westgate Hotel Leland
Best Western Plus Westgate Inn And Suites
Best Western Plus Westgate Inn Suites
Plus Westgate & Suites Leland
Best Western Plus Westgate Inn & Suites Hotel
Best Western Plus Westgate Inn & Suites Leland
Best Western Plus Westgate Inn & Suites Hotel Leland

Best Western Plus Westgate Inn & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1004 reviews
Rating 8 - Good. 177 out of 1004 reviews
Rating 6 - Okay. 43 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This waa our 4th stay...staff is accomodating & helpful. Breakfast is great...love the 24hr expresso machine!!!
Stayed 2 nights in Oct 2025

6/10 Okay

Cheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in, the girl at the desk was training, her "coach" had us check into the wrong room. Even though the trainee questioned it. When we got to the room it was occupied. They said they were staying for 3 more days and that it took 3 tries to get the keys to there room straight. I went back to the desk and the "coach" said my bad I was talking. Karaoke that night. A group of tween boys were singing. I stood at the bar area for 10 minutes, then walked away as I was ignored. I came back after the kids left and asked if the bar was open. The answer was yes, beer and wine only. I asked for a couple different wines. They weren't chilled. I received a quarter of a glass as a sample. Then asked for another glass. She emptied the bottle, but was half a glass and said that the other woman would ring it up. The other woman proceeded to wait on someone else, poured them a glass of wine that had double the amount that I had. I purposely didn't take a drink and asked her about it. She said she must have emptied the bottle, I said yes. Then she found more of the same wine and added to my glass. No apologies.
Stayed 1 night in Oct 2025

2/10 Terrible

Barbara

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
My room was filthy, dirty stained carpet, dirty toilet yuck! My friend traveling with me had more than noisy neighbors and was told there was nothing the hotel staff could do about it since the people wouldn’t answer their door. At 4 AM after trying everything she could think of, she called the police! That quieted them down until the police left. Then back at it. The unwillingness of hotel staff to intervene was appalling!
Stayed 1 night in Oct 2025

10/10 Excellent

Suzette

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary/Birthday stay

Our room was clean, comfortable and spacious! The staff were all amazing and kind. We were even given a complimentary bottle of prosecco to celebrate our anniversary! We will definitely be back for another stay❤️
Stayed 3 nights in Oct 2025

6/10 Okay

Joy, Huntington

Travelled with partner
Liked: Cleanliness
Breakfast was very good!
Stayed 5 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

8/10 Good

James

Stayed 1 night in Oct 2025

10/10 Excellent

Deidra

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking was a plus. Staff was friendly. The breakfast was delicious everyday. Loved Friday night Karaoke.
Stayed 4 nights in Sep 2025

10/10 Excellent

Larry

Stayed 1 night in Sep 2025

8/10 Good

Stephanie, Abingdon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great. The only reason I gave 4 stars instead of 5 is because the front desk staff, Megan, had an attitude on the phone with me when I called to ask a question about a rollaway bed before arrival. For everyone’s benefit and knowledge: rollaway beds are against fire code and unavailable in their rooms with 2 double beds. Ultimately, I was able to call Expedia and get my reservation changed to a king suite and the problem was resolved. The breakfast was great. There is a bar in the lobby. The pool was heated. The king suite was spacious. Cleanliness was great everywhere we went in the hotel. The staff who assisted me at check in and check out were fine. The only downfall was the interaction on the phone prior to arrival.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary, Little River

Liked: Cleanliness, staff & service, property conditions & facilities
A great location, staff, amenities and cleanliness. Only suggestion would be for hotel to add a bench with a small roof cover somewhere for smokers. They have to stand outside in the elements to smoke. I'm a non-smoker but many smokers are older and standing in the heat in uncomfortable for them.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2025

10/10 Excellent

turnette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased

Very pleased. Room was huge, well lit, clean, and bed was comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price
Stayed 1 night in Aug 2025

2/10 Terrible

Vinod

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have an amazing hot drink machine that makes delicious lattes and hot chocolates. It definitely saved us some money at coffee shops. The staff was wonderful and the pool/spa was a great time. We will definitely return if we are back in the area.
Stayed 4 nights in Sep 2025

10/10 Excellent

Donzel

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 2 nights in Aug 2025

2/10 Terrible

Lester Gene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The key cards for the doors were harendous!!! Couldn’t open any of the doors to get in from parking lot. Had to have them reprogrammed many many times to get into the room!! Been here around 4 times. Never again!!!! Staff was great. Breakfast staff was great! Sorry you can’t get it together. It’s 2025. We should be able to open a door by now for gods sake!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I JUST LOVE THIS HOTEL AND THE STAFF THERE ARE AWESOME. SHOUT OUT TO MEGAN- SHE CHECK ME IN AND MADE ME FILL RIGHT AT HOME. WE HAD THE KING ROOM SUITE AND IT WAS SOO COZY - WE FELT RIGHT AT HOME AND KINDA HATE TO LEAVE. THIS WILL BE OUT HOTEL EVERYTIME WE VISIT WILMINGTON NC!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Stayed 4 nights in Aug 2025

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Drag racing!

Very nice hotel in the Corporate park. Rooms are roomy and clean. Bed was very comfortable. Only draw back was drag racing in the parking lot in the next door building and street. Extremely loud with billowing smoke. Be aware!!
Stayed 1 night in Aug 2025