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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Terrace/patio
Lobby
Exterior
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
301 N Water St, Wilmington, NC, 28401
  • Place, Riverwalk
    ‪1 min walk‬
  • Place, Cape Fear Community College
    ‪3 min walk‬
  • Place, Wilmington Convention Center
    ‪6 min walk‬
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪7 min drive‬

Room options

View all photos for 1 KING RIVERVIEW 1 BEDROOM SUITE WITH PARLOR

Premium bedding, down duvets, pillow-top beds, in-room safe

1 KING RIVERVIEW 1 BEDROOM SUITE WITH PARLOR

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed River View

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed River View

  • Sleeps 3
  • Free Wi-Fi

View all photos for 2 Double Beds River View

Premium bedding, down duvets, pillow-top beds, in-room safe

2 Double Beds River View

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Historic View)

8.4 out of 10
Very good
(74 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

8.4 out of 10
Very good
(74 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Historic View)

8.2 out of 10
Very good
(65 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View

8.6 out of 10
Excellent
(41 reviews)
  • River view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area | Flat-screen TV

Suite, 1 Bedroom (Bridal)

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

8.6 out of 10
Excellent
(12 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Ballast Wilmington, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Riverwalk. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy pool views while dining at Board & Barrel
  • Full breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Riverwalk and 3 minutes on foot from Cape Fear Community College
  • Free airport shuttle service
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Wilmington hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
Board & Barrel – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou – This coffee shop only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington

Hilton Riverside Wilmington

Hilton Wilmington

Hotel Ballast Wilmington Tapestry Collection Hilton

Riverside Hilton Wilmington

Riverside Wilmington

Wilmington Hilton

Wilmington Hilton Riverside

Wilmington Riverside

Wilmington Riverside Hilton

Hilton Wilmington Riverside Hotel Wilmington

Hilton Wilmington Riverside Hotel

Hilton Riverside

Hotel Ballast Tapestry Collection Hilton

Ballast Wilmington Tapestry Collection Hilton

Ballast Tapestry Collection Hilton

Hilton Ballast Wilmington Tapestry Collection by Hilton

Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 794 out of 1561 reviews
Rating 8 - Good. 345 out of 1561 reviews
Rating 6 - Okay. 226 out of 1561 reviews
Rating 4 - Poor. 113 out of 1561 reviews
Rating 2 - Terrible. 83 out of 1561 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness
The reception staff was very nice and helpful. The housekeeping staff requires quite a bit of work. Had to make numerous calls to have the room serviced, and the housekeeping staff left the room unsecured/door open, creating an unsafe environment.
Stayed 3 nights in Feb 2026

10/10 Excellent

Cindy L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had booked a river view but were given a city view. Brought it to their attention & were told they changed the room due to maintenance issue & had no other river view rooms. They did compensate us however.
Stayed 2 nights in Feb 2026

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I put in for cancellation and I payed for the cancellation protection, I still got charged the full amount
Stayed 1 night in Feb 2026

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities
Clean room. Quiet. Nice gym and good price. What more could I want?
Stayed 1 night in Feb 2026

10/10 Excellent

Stephan, Fayetteville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient quiet, clean and a great restaurant downstairs Sugo Italian
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, from the view, cleanliness, the staff and the comfort!
Stayed 4 nights in Feb 2026

8/10 Good

Sharon

The customer service was excellent. The hotel itself could use a refresh. Fairly dated and dingy. But the staff was great. Beware if you are driving a stick shift that the valet cannot always drive one so you end up parking yourself!
Stayed 2 nights in Feb 2026

8/10 Good

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The courtious staff was top notch. Kind and inviting. Room has some aged elements to it and needed attention to (broken chair, no wash cloths, lack of toilet tissue), yet all were resolved with a call.
Stayed 3 nights in Feb 2026

10/10 Excellent

Kristi Marie

Stayed 2 nights in Dec 2025

8/10 Good

Eric

Stayed 3 nights in Feb 2026

8/10 Good

Dianne

Stayed 2 nights in Feb 2026

8/10 Good

Felix

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Feb 2026

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Valet Parking is a must, very conjested and only for a few extra bucks let them park your vehicle, and bring it to you in the morning for departure
Stayed 1 night in Feb 2026

10/10 Excellent

Marijane

Stayed 3 nights in Feb 2026

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Feb 2026

8/10 Good

Amy

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Great location, amazing views, very convenient and comfortable bed. Cleanliness was just okay. The room did not have a refrigerator and that was disappointing.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location and clean room.
Stayed 3 nights in Feb 2026

6/10 Okay

Eric

Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Feb 2026

2/10 Terrible

Annette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Found a cockroach on its back and the lakes were still moving when we checked in to the room. Ask the staff to get us a different room. They did not have one. Going through Expedia was a third-party so I had to keep the room. Housekeeping came in took care of the cockroach. Cleaned everything up. We asked the maid to clean the floor because it looked like it wasn’t swept, it looked dirty. She took the broom, and there was quite a bit of dirt that she collected by the door. She also took care of the cockroach towards us and put spray down where she cleaned it up from. The front desk paid for our parking and gave us food vouchers for only $15 a person which they were two of us or the restaurant there at the hotel. They did also say that they were going to put reward points on my Hilton reward. I couldn’t get my room comped. Very noisy. Something on the water kept banging like they were working on the ship. Notice cracks on the wall around the window hotel needs some updating on some of those things. Will not stay there again.
Large cockroach sitting on his back, the legs were still crawling when we checked into our room staying in this hotel check your room thoroughly
Stayed 1 night in Feb 2026

4/10 Poor

Talahom Eric

Room AC wasn’t cooling at all. I requested for someone to come check it out. No one showed up.
Stayed 1 night in Feb 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
yes and yes
Stayed 1 night in Feb 2026

6/10 Okay

Connie

Liked: Amenities, property conditions & facilities
Had to change rooms due to non working heating cooling unit. Room not clean
Stayed 2 nights in Feb 2026

4/10 Poor

Pamlyn

Disliked: Amenities, property conditions & facilities
Room looked neglected. Bathroom toilet sounded like it was going to come off the wall, water pressure was low. The shower head was not stable in the wall and the design of the bathroom sink was horrible. There was no body wash in the hotel supplied container. I could go on but I have noticed a lack of attention to Hilton properties lately and I won’t be going back voluntarily again.
Stayed 2 nights in Feb 2026