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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Terrace/patio
Lobby
Exterior
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
301 N Water St, Wilmington, NC, 28401
  • Place, Riverwalk
    ‪1 min walk‬
  • Place, Cape Fear Community College
    ‪3 min walk‬
  • Place, Wilmington Convention Center
    ‪6 min walk‬
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Historic View)

8.4 out of 10
Very good
(66 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(66 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Historic View)

8.2 out of 10
Very good
(63 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View

8.4 out of 10
Very good
(38 reviews)
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area | Flat-screen TV

Suite, 1 Bedroom (Bridal)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

8.6 out of 10
Excellent
(12 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Ballast Wilmington, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Riverwalk. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy pool views while dining at Board & Barrel
  • Full breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Riverwalk and 3 minutes on foot from Cape Fear Community College
  • Free airport shuttle service
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Wilmington hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
Board & Barrel – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou – This coffee shop only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 750 out of 1474 reviews
Rating 8 - Good. 326 out of 1474 reviews
Rating 6 - Okay. 208 out of 1474 reviews
Rating 4 - Poor. 109 out of 1474 reviews
Rating 2 - Terrible. 81 out of 1474 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, amenities
The View
Stayed 2 nights in Dec 2025

8/10 Good

Gabrielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a really nice hotel with great staff and a really good breakfast. The parking is $25 a night and the lots can get full but whenever we needed to park we were able to find a spot. The room itself was nice but there were a few little spots that needed some TLC, especially in the bathroom. But the bed was clean and comfortable and it was close to a few shops and restaurants so the location was great.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jeremy

Stayed 1 night in Dec 2025

2/10 Terrible

Jeremy

Travelled with partner
Disliked: Amenities, property conditions & facilities
When I booked I noted that I wanted a room with a bathtub. It was our 20th anniversary and I wanted my wife to be able to relax in a tub. Simple request. When I arrived the manager checking us in said our room was ready. I asked if it had a tub because I specifically wanted a room with a tub. She said, I see the comment requesting a room with a tub, but no, we only have 7 rooms in the entire hotel that have a tub and none of them are available. She said I should have called to verify when I booked. Why would I call if I had no reason to assume there was an issue? They would not refund my room because I booked using Travelocity. They "upgraded" us to a river view suite. When we went to the room it was even more disappointing. It looked nothing like the pictures in the advertising. This might as well have been a walk in closet. It was so tiny the bed took up most of the space. After returning to our room I found it to be cold and noticed the thermostat was off. I switched it to heat and made sure it was set to a nice temp. Woke up in the middle of the night to find the room was only 60 degrees and the HVAC apparently doesn't work. All night the toilet is running every 10 minutes. The sink is the size of a serving platter and just as deep. I could fit four fingers between the bottom of the sink and the faucet. To flush the toilet you had to hold the handle down. The shower wouldn't drain. Overall this was the worst hotel stay I've ever had.
Stayed 1 night in Dec 2025

10/10 Excellent

Jissell

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Stayed 3 nights in Dec 2025

10/10 Excellent

James

Stayed 2 nights in Dec 2025

4/10 Poor

charlene

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not a 5 star hotel. Cleaniness was lacking, room and bed were small, carpets needed cleaned. Friends stayed at a much nicer nearby hotel and I regretted not booking a room there.
Stayed 2 nights in Dec 2025

8/10 Good

Lindsey

Stayed 1 night in Dec 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities
Room was large, and had storage space. Bathroom was very clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

WILLIAM

Stayed 1 night in Nov 2025

6/10 Okay

Robert, Lake Hiawatha

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberley

Stayed 2 nights in Nov 2025

8/10 Good

Donna, Mishawaka

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed room, love the lpl floors. I think two things wash the windows, I had a river view and the windows were not clean. House keeping knocked on my door at 930Am checkout was 11. This hotel is greatly located central to everything!!
Stayed 1 night in Nov 2025

6/10 Okay

Daniel

Liked: Cleanliness, amenities
Hotel needs updating. Facility and rooms are tired looking
Stayed 3 nights in Nov 2025

8/10 Good

Paul

Liked: Cleanliness
The entire building has a very strange odor about it. Not like a cleaner or air freshener. The coffee maker in my room was filled with water with no idea how long it had been in there I went downstairs and there was no coffee to be found until the barista came in. There should be fresh coffee available 24/7!
Stayed 2 nights in Nov 2025

4/10 Poor

Tracy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Therestat in the room did not work even after maintenance came. Ice machine was out of service and the cards to unlock the room door was difficult to unlock the door
Stayed 2 nights in Nov 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. The staff, especially Marie, were very courteous and respectful. Provided great assistance to my wife and I.
Stayed 3 nights in Nov 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, staff & service
Front desk lady was less than friendly. Downstairs bar wasn’t stocked well. Ran out of our one roll of toilet papee
Stayed 2 nights in Nov 2025

8/10 Good

Rodney

Great location, friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, amenities
Due to an event occuring at the hotel we could not get through the entrance. Had to fight our way to the desk the staff and myself had shout to be heard. Event staff should have corrected the traffic in the lobby. This situation continued for the next two days of the event.
Stayed 5 nights in Nov 2025

10/10 Excellent

Krisztina

Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2025

8/10 Good

Sherri

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location, Location, Location- The location is perfect. There were some things we didn't love about the place. Parking should be included with the price, It is not. All of the wheels on the luggage carts are flat and will not roll properly. The card to help us get into and out of the parking lot would not work properly. One of us had to get out and walk to the front several time for the valet to make the arm work. All of these things are not terrible, but they were very frustrating.
Stayed 4 nights in Oct 2025