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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Bar

Explore the area

View in a map
301 N Water St, Wilmington, NC, 28401
  • Place, Riverwalk
    ‪1 min walk‬
  • Place, Wilmington Convention Center
    ‪6 min walk‬
  • Place, Battleship North Carolina
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Historic View)

8.4 out of 10
Very good
(56 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(59 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Historic View)

8.0 out of 10
Very good
(56 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View

8.6 out of 10
Excellent
(37 reviews)
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area | Flat-screen TV

Suite, 1 Bedroom (Bridal)

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Historic View)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

8.4 out of 10
Very good
(10 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Art Deco hotel with free airport shuttle and 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Ballast Wilmington, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Riverwalk. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy pool views while dining at Board & Barrel
  • Full breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • Steps from Riverwalk and 3 minutes on foot from Cape Fear Community College
  • Free airport shuttle service
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Wilmington hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
Board & Barrel – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou – This coffee shop only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 691 out of 1344 reviews
Rating 8 - Good. 294 out of 1344 reviews
Rating 6 - Okay. 190 out of 1344 reviews
Rating 4 - Poor. 95 out of 1344 reviews
Rating 2 - Terrible. 74 out of 1344 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have used Hotel Ballast exclusively when traveling to Wilmington, NC. I have always had the use of a walk in shower. However, this trip was different. I was placed in room 637 which had a bathtub with the use of a shower. I was not given the option of a room with a walk in shower. Based on ones age and to prevent accidents, rooms should be age appropriate based on guest needs. The room also had an extra door. I could see other guest or employees walking by that door.
Stayed 6 nights in Jul 2025

10/10 Excellent

Valecia

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erica at the front desk was amazing. Thank you for your help!
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Stayed 1 night in Jun 2025

10/10 Excellent

Leigh Ann, Raleigh

Stayed 1 night in Jul 2025

6/10 Okay

Rosa

Stayed 1 night in Jul 2025

8/10 Good

Maria

Stayed 2 nights in Jul 2025

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Raquel, Midlothian

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Staff was great! Rooms were a little outdated.
Stayed 1 night in Jun 2025

10/10 Excellent

AMY

Stayed 1 night in Jul 2025

6/10 Okay

Maria

Travelled with family
Stayed 2 nights in Jul 2025

8/10 Good

odus

Travelled with family and small children
Liked: Cleanliness, amenities
I don't like paying an arm and leg to park that would definitely keep me from revisiting the property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Laura M

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very run down - issues with a great deal of the place. 1. Bathroom- floor dirty, stained cracks, the toilet paper holder was falling off wall, towel hook was falling off wall. Not enough towels for three people in a room that stated 4 could stay in. Peeling paint on ceiling. 2. The sheer shade didn’t work at all 3. There was large amounts of dust on the fire detector and vents. 4. Lights in hall falling off of the wall. 5. Only one elevator worked the entire time we where there 6. Parking - nightmare on the 4th - paid for parking to find they didn’t have space for our car when we returned- several individuals had issues with this. 7. Pool much smaller and dirty. 8. rug in room was dirty, and stained - didn’t want to walk without shoes the entire stay. For the price - I expect better quality than this would not stay here.
Stayed 3 nights in Jul 2025

6/10 Okay

Janell

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. We were disappointed in the overall appearance of the hotel. It is starting to show heavy wear for a 5 star rating. Our room had hair on the shower drain and toilet paper holder broken from wall. Front desk staff very apologetic and had housing keeping and maintenance address the problem. Couldn't relocate to another room because they were booked full, so our 3 day parking was compensated. A nice gesture. Pool area was in rough shape. Grass growing up through bricks, mold on wood tables, umbrella broke, trash, dirt and liter under all outside furniture.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan, Lawrence

Stayed 2 nights in Jul 2025

6/10 Okay

Yeily

Disliked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Nathanael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how easy it was to park, and get to my room. Staff was very kind, and generous. I would stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff. Right on the River Walk. Minutes from Market Street.
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Stayed 3 nights in Jul 2025

2/10 Terrible

Danny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Went to go to bed after a long day and fireworks and laid on the bed and kept smelling urine. Wife pulled back the sheet and the entire mattress was soaked with urine and I guess house keeping just put the sheet over it and moved on. It was disgusting. They gave us another room at 1130 or so, got settled down and 15 min into laying down, fire alarm goes off which turned out to ba false alarm thank goodness. We stayed the night but I was done and left the next morning even though we had another night, couldn’t bring myself to stay and make my family stay in that place again. So at over $300 a night, you would think the place would be clean but I guess not. Now I guess I have to fight for a refund because they could do anything since I booked on Expedia.
Stayed 2 nights in Jul 2025

4/10 Poor

Burcu

Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot

Hotel let us check in early. Was very clean and nice! Great location
Stayed 1 night in Jun 2025