This house was wonderful and in a great location. However, it was not cleaned prior to our arrival. I contacted the management company, and they said âtheyâd pass it on to the cleanersâ and did not offer any other assistance. I asked for a refund of our cleaning fee, and they said they couldnât authorize that because there wasnât a manager available until Monday. After a couple emails, I finally got a supervisor a week later, who still denied the request and offered no assistance. Unfortunate that they manage this cute property, we wonât be back.