This house was wonderful and in a great location. However, it was not cleaned prior to our arrival. I contacted the management company, and they said “they’d pass it on to the cleaners” and did not offer any other assistance. I asked for a refund of our cleaning fee, and they said they couldn’t authorize that because there wasn’t a manager available until Monday. After a couple emails, I finally got a supervisor a week later, who still denied the request and offered no assistance. Unfortunate that they manage this cute property, we won’t be back.