4/10 MĂ©diocre
Donald
17 oct. 2025
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Spa - Greeted with a loud, obnoxious, drunk family who decided the hot tub was for their use only. This did not make for a very relaxing âspaâ. The atmosphere felt intimidating and the staff did not stop serving them drinks until it was already too late. Robes were not provided in the Spa and these have to be taken from your room, through the pub, and into the Spa. This made the Spa experience rather short and uncomfortable for us. When we came back to the Spa/Pub for dinner the drunken family were just leaving and the staff were shaking their heads, but this could have been easily avoided by limiting the drink being served to them in the first place as it was evident they had had far too much even when arrived.
Bed - The mattress was very uncomfortable, this was the bare minimum we would have expected from a â5 starâ hotel. The springs on the mattress were unbearable. This was a shame because the rest of the room was very clean and almost looked like it had been recently refurbished.
The staff were typically very friendly, however, on a whole, it definitely did not feel like a â5 starâ experience and we would be unlikely to return.
Donald
Séjour de 1 nuit en octobre 2025
