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Four Points by Sheraton Windsor Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Windsor Downtown

Lobby
Indoor pool
Exterior
Room, 1 Queen Bed, City View | Premium bedding, desk, blackout curtains, iron/ironing board
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
430 Ouellette Ave, Windsor, ON, N9A1B2
  • Place, Detroit Windsor Tunnel
    ‪2 min walk‬
  • Place, Caesars Casino
    ‪5 min walk‬
  • Place, Adventure Bay Family Water Park
    ‪6 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(16 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View

8.6 out of 10
Excellent
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, City View

8.6 out of 10
Excellent
(27 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property – evening/night
Holiday Inn Express Windsor Waterfront by IHG
Downtown Windsor
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,362 reviews
The price is CHF 99
includes taxes & fees
12 Apr - 13 Apr
Holiday Inn Express Windsor Waterfront by IHG

About this property

Four Points by Sheraton Windsor Downtown

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Four Points by Sheraton Windsor Downtown offers 147 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Windsor Downtown. During your stay, you're just a quick walk from Detroit Windsor Tunnel. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 3 meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Chrysler Theatre and Caesars Casino
  • Dogs welcome for a fee (restrictions apply)
Four Points by Sheraton Windsor Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. The business-friendly Four Points by Sheraton Windsor Downtown also features a garden, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Windsor hotel is smoke free.

The Social Grill – On-site restaurant. Guests can enjoy drinks at the bar.
The Social Grill – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 17.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Social Grill
  • The Social Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (51 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (178 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (132 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 60.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 17.50 per night
  • Pet fee: CAD 60.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Windsor Downtown
Sunbridge Hotel Windsor
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Four Points by Sheraton Windsor Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 837 reviews
Rating 8 - Good. 220 out of 837 reviews
Rating 6 - Okay. 75 out of 837 reviews
Rating 4 - Poor. 31 out of 837 reviews
Rating 2 - Terrible. 38 out of 837 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Paige

Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk was friendly and very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Magdalena

Stayed 1 night in Dec 2025

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

sierra

Stayed 1 night in Dec 2025

10/10 Excellent

Luca

Liked: Cleanliness, property conditions & facilities
Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Room was clean, had trouble sleeping, food at the pub was okay location is also okay, staff was friendly
Stayed 4 nights in Dec 2025

8/10 Good

Kaela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very kind staff and a seamless check in / check out. Wish the in-hotel restaurant was open more regularly though!
Stayed 2 nights in Nov 2025

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities
The staff was really nice..
Stayed 3 nights in Dec 2025

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff is amazing…
Stayed 1 night in Dec 2025

8/10 Good

Tanya

Stayed 1 night in Nov 2025

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, amenities
Clean room Courteous staff
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Amazing stay thank you!!
Stayed 2 nights in Nov 2025

8/10 Good

Jody

Travelled with group
Liked: Cleanliness, property conditions & facilities
Four Points Downtown Windsor is an "OK" hotel. Windsor is a gritty city, so keep that in mind. The rooms are very nice, clean and updated. It's a noisy hotel, both street noise and also all the 19 year olds that come from the states to party and drink on the weekends. If possible, ask for a room that overlooks the border crossing rather than the street. It will be much quieter. The gym is pretty good, lots of free weights which I love...only one bike though. Parking is tight and limited, but we always found a spot. The restaurant/bar was understaffed which is too bad. Our group, plus others, just waiting around to be served. The servers did their best, the manager seemed to be very unorganized and flustered. The biggest positive I would say (if this is important) is proximity to the tunnel. It literally takes two minutes to get from the hotel to the crossing. That was perfect for us.
Stayed 1 night in Nov 2025

10/10 Excellent

therese

Stayed 1 night in Nov 2025

10/10 Excellent

Devin

Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean.
Stayed 3 nights in Nov 2025

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service
Just used the space for sleeping after a Christmas party in the area. Room was clean and bed was comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Sigfrido

Business traveller
Liked: Cleanliness
Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities
Nice room, good amenities and polite, courteous staff.
Stayed 1 night in Nov 2025

8/10 Good

Lori

Stayed 1 night in Nov 2025