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Holiday Inn & Suites Windsor Ambassador Bridge by IHG

3.5 star property

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Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Exterior
Indoor pool
Exterior
Lobby
Combined shower/bathtub, hydromassage showerhead, free toiletries

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1855 Huron Church Road, Windsor, ON, N9C2L6
  • Place, Malden Park Trails Trailhead
    ‪13 min walk‬
  • Place, University of Windsor
    ‪3 min drive‬
  • Place, Mic Mac Park Walking Trails Trailhead
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

7.6 out of 10
Good
(30 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(40 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Additional Living Area)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn & Suites Windsor Ambassador Bridge by IHG

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre.
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers 214 accommodations with a safe and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Windsor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Holiday Inn & Suites Windsor Ambassador Bridge by IHG, you'll be within walking distance of University of Windsor. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and basketball
  • Just a 3-minute drive from University of Windsor and a few minutes from Ambassador Bridge
  • Cats and dogs welcome for a fee
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17316 square feet (1609 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn & Suites Windsor Ambassador Bridge by IHG. Parking is available for a fee.

This 3.5-star Windsor hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Grill 55 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 12.50 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grill 55

Things to do

  • Basketball
  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 17,316 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 21 July 2025 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person
  • Self-parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Holiday Inn

Holiday Inn Ambassador

Holiday Inn Ambassador Hotel Windsor Bridge

Holiday Inn Windsor Ambassador Bridge

Holiday Inn Windsor Ambassador Bridge Hotel

Holiday Inn Ambassador Bridge Hotel

Holiday Inn Ambassador Bridge

Holiday Inn Suites Windsor Ambassador Bridge

Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 350 out of 1005 reviews
Rating 8 - Good. 283 out of 1005 reviews
Rating 6 - Okay. 162 out of 1005 reviews
Rating 4 - Poor. 115 out of 1005 reviews
Rating 2 - Terrible. 95 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very courteous.
Stayed 1 night in Feb 2026

8/10 Good

Angelica

Stayed 1 night in Feb 2026

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Staff was the best
Stayed 3 nights in Feb 2026

4/10 Poor

Nancy

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hot tub closed. Only one ice machine worked. Pot holes all over the parking lot. The smell of the hotel was a weird smell. The room was not clean on the surfaces when I went over it again with a wipe. Finger marks all over and spills on surfaces. The dolly was broken for transport. They had a kid get stuck in the elevator for about half an hour or more. The furniture in the lower level looked like it was second hand. The only nice spot was the weight room. The staff were nice though and they were doing their best with what they had to work with. The restaurant was not open at all and the parents of a team travelling was told they can’t eat at the restaurant during breakfast and thats all the restaurant was open for. Why??? No staff available to clean up rooms and one staff was going around asking if we needed anything in the interim like towels or toilet paper. Poor girl. The head office should be really looking at fixing all these issues. Never seen a holiday Inn that bad.
Stayed 2 nights in Feb 2026

6/10 Okay

Carrie

Travelled with family
Disliked: Cleanliness
The hotel needs a facelift. It’s looking tired and wore out. The ice machine was broke on our floor. We had a old Tim Hortons coffee left in our microwave, the floor was sticky.
Stayed 1 night in Feb 2026

4/10 Poor

Danielle

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in on Friday. Room they gave us was not ready and dirty linen and toilet. Went back down to front desk was given another room. Toilet in room was broken and running. by day 2 handle did not work. Went to pool 3 x and all 3 times there were no towels to dry self off. Tried to call front desk no answer. One time they did bring towels but it took 45 mins as there was a kid stuck in an elevator. Last morning found roach perched on top of chip bag on table in room. Gross.
Stayed 2 nights in Feb 2026

4/10 Poor

Shane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel in general was dirty and in a state of disrepair, (there were notices posted throughout that they were in the process of updating/renovating). Shoddy repairs in our room, some of the plug outlets didn’t work. Hot tub wasn’t working, pool showers out of order. Overall a massive disappointment for the price. Staff were friendly. Breakfast was just ok.
Stayed 1 night in Feb 2026

4/10 Poor

Tracie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I got in and was so tired. Just wanted to sleep. No ice in the ice machine on my floor. Broken. I was already in jammies. Not going to 4th floor and not getting dressed. I am sick and I am so tired. Then no heat and they came and fixed and it only lasted a few minutes after they left. Took me 3 phone calls to get someone. Had to pay for breakfast? Holiday inn express usually have free breakfast. So lots of issues. Sorry….. Rooms are dated. Needs some updating
Stayed 1 night in Feb 2026

6/10 Okay

Kevin

Travelled with partner
Disliked: Cleanliness
Our first room the fridge wasn’t working. When we went into the bathroom it was missing baseboard on the walls by the shower. Then we got moved to another room, didn’t look like the shower was cleaned. Black hair in the shower and on the toilet. Staff was accommodating and extremely friendly. We booked it knowing there was a hot tub. When we arrived the hot tub was not working. They sent an email after it was booked about the hot tub not working and I must have missed it.
Stayed 1 night in Feb 2026

4/10 Poor

Kimberly

Stayed 1 night in Dec 2025

4/10 Poor

Jeff

Travelled with family
Liked: Staff & service
I was really disappointed with the breakfast, the hot tub not working the staff were great thanks
Stayed 2 nights in Feb 2026

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Feb 2026

8/10 Good

Nicolle

Stayed 1 night in Jan 2026

6/10 Okay

Mark, WIndsor

Travelled with family
Disliked: Amenities, property conditions & facilities
Older hotel. Toilet wiggled. Kinda older. Pool was freezing. If not heated why keep it open ? Like. Polar dip. Extremely disappointing
Stayed 1 night in Jan 2026

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Disliked: Amenities
Upon arrival assigned room was not cleaned. Front desk staff were kind and courteous and changed our room with no problem.
Stayed 1 night in Feb 2026

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and helpful staff.
Stayed 1 night in Jan 2026

6/10 Okay

Christina

Travelled with family, Travelled with group
The staff were very friendly and helpful and the location was ideal for our 1 night stay. Our room was not as clean as i would expect, for example we could draw on the dust on the tv stand, the bathrooms needed some updating and the floor was definitely mopped with a dirty mop. For 1 night and the price, it was liveable, but longer stay I would of called down to change rooms.
Stayed 1 night in Jan 2026

6/10 Okay

Melinda

Business traveller
Disliked: Cleanliness, amenities
Room was ok but could have been cleaner. Dusty and cobwebs on floor in corners. Numerous surfaces hadn't been wiped clean. Bed and pillow were comfy. My room did not get cleaned on the weekend and this was not made clear that I had to ask so after a long tiring day I came home to an uncleaned or tidied room.
Stayed 3 nights in Jan 2026

4/10 Poor

Evelyn

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
The rooms were nice and staff were great. I got these rooms for my 30 year old son and his wife and their friends to celebrate his 30th birthday. I wanted to do something special for him since he battled cancer and we didn’t think he would see his 30th. The pool was freezing cold and the hot tub was broken so it was a huge expensive disappointment.
Stayed 1 night in Jan 2026

6/10 Okay

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious. There was a hockey tournament staying at the hotel so sleep was not the best
Stayed 2 nights in Jan 2026

8/10 Good

Jen

Stayed 1 night in Jan 2026

6/10 Okay

Alyssia

Stayed 2 nights in Jan 2026

10/10 Excellent

Sloane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Jan 2026

8/10 Good

Nenad

Stayed 2 nights in Jan 2026

8/10 Good

Danica

Stayed 1 night in Jan 2026