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SureStay Plus by Best Western Windsor

2.5 star property

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Photo gallery for SureStay Plus by Best Western Windsor

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Lobby
Free daily full breakfast
Ballroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Place, Jackson Park
    ‪10 min walk‬
  • Place, Devonshire Mall
    ‪3 min drive‬
  • Place, Optimist Memorial Park Walking Trails Trailhead
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪12 min drive‬

Room options

View all photos for 1 Queen Bed Non-Smoking

A hotel room with a bed, a desk, a chair, a TV, and a nightstand.

1 Queen Bed Non-Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a lamp, and a view of the city.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, and a large window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(54 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

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About this property

SureStay Plus by Best Western Windsor

Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and conference space. Free full breakfast and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a TV in a common area. Change of towels is available on request
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus by Best Western Windsor. During your stay, you'll be within walking distance of Devonshire Mall. Features include free breakfast and free self-parking, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include meeting rooms, conference space and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Devonshire Mall and a few minutes from Detroit Windsor Tunnel
Free breakfast is served daily. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Windsor. Free self parking is available. A complete renovation of SureStay Plus by Best Western Windsor was completed in August 2024.

This Windsor hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 460 out of 1149 reviews
Rating 8 - Good. 342 out of 1149 reviews
Rating 6 - Okay. 189 out of 1149 reviews
Rating 4 - Poor. 84 out of 1149 reviews
Rating 2 - Terrible. 74 out of 1149 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

samila

Liked: Cleanliness, staff & service, amenities
The room was clean, the staffs were super nice and friendly. We enjoyed our stay.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service
Clean room, friendly staff and comfortable bed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, great service beautiful room nice and peaceful get away
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Bea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast good
Stayed 1 night in Apr 2026
Verified

8/10 Good

Giuliana

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was tasty
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nidhi

Liked: Cleanliness, property conditions & facilities
Clean room, good staff, very standard breakfast.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
I had a great sleep. The price was affordable, and breakfast was good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfy bed
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, amenities, property conditions & facilities
Great location great staff great parking.
Stayed 26 nights in Oct 2025
Verified

8/10 Good

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff were great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Clean, updated rooms; friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Very clean, bed was comfortable, and breakfast was ok. Place is pretty basic but close to fun in Windsor. Overall excellent for the price.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel for the price
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Armstrong

Liked: Cleanliness, amenities, property conditions & facilities
It's a great potion. Hotel parking is easy, room is clean and Staff are friendly too.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

valerie

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and very good service
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ainsley

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Mackenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good just wish there was more variety
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Paul R

Liked: Cleanliness, staff & service, amenities
Checkin staff was friendly and prompt. Room was clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

hung hung

Liked: Cleanliness, staff & service
Clean room, friendly staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and friendly.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Arunan

Liked: Staff & service
This is a decent place to stay at if you are in Windsor for a short trip.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

John

It is in a great location
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Hyunbae

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were relatively clean, and I was able to come to Windsor on a business trip and have a comfortable day of rest before heading to work.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel
Stayed 1 night in Oct 2025