Unfortunately our plans changed & when I requested a consideration for refund- they said they would consider & let me know. No response back- I reached out again & they just said that they have a strict cancellation policy. After giving our reason, I thought they might consider even a partial refund. I will pay attention to this host & not support them going forward.
This property had everything we needed. It felt like home when we arrived. Very clean, comfortable and great location. The management team was quick to respond to any of my needs. I definitely would consider booking in the future.