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Comfort Suites Hanes Mall

2.5 star property

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Photo gallery for Comfort Suites Hanes Mall

Pillow-top beds, desk, laptop workspace, blackout curtains
Exterior
Meeting facility
Lobby
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪7 min walk‬
  • Place, Adventure Landing Winston-Salem
    ‪15 min walk‬
  • Place, Wake Forest University
    ‪10 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪11 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking

Pillow-top beds, desk, laptop workspace, blackout curtains

1 King Bed, Suite, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 King Beds, Suite, Nonsmoking, Upgrade

Pillow-top beds, desk, laptop workspace, blackout curtains

2 King Beds, Suite, Nonsmoking, Upgrade

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Beds, Suite, Nonsmoking

Pillow-top beds, desk, laptop workspace, blackout curtains

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(125 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Lobby
Sleep Inn Hanes Mall
Williamsburg Square
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 1,000 reviews
The price is CHF 68
includes taxes & fees
14 Jun - 15 Jun
Sleep Inn Hanes Mall

About this property

Comfort Suites Hanes Mall

A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and dry cleaning are on-site.
Comfort Suites Hanes Mall offers 80 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Comfort Suites Hanes Mall. During your stay, you'll be within walking distance of Hanes Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 2-minute drive from Hanes Mall and 11 minutes from Wake Forest University
Comfort Suites Hanes Mall offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 947 square feet (88 square metres) and includes conference space. The business-friendly Comfort Suites Hanes Mall also features coffee/tea in common area, dry cleaning/laundry services, and express check-out. Free self parking is available.

This Winston-Salem hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 947 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Service fee: USD 2.26 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 23 May and close on 07 September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hanes Mall

Comfort Suites Hanes Mall Hotel

Comfort Suites Hanes Mall Hotel Winston-Salem

Comfort Suites Hanes Mall Winston-Salem

Comfort Suites Hanes Mall Hotel

Comfort Suites Hanes Mall Winston-Salem

Comfort Suites Hanes Mall Hotel Winston-Salem

Comfort Suites Hanes Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mike

Desperately needs a remodel.
Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Stayed 1 night in Feb 2026

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was handled with speed. all was good. Breakfast was great.
Stayed 3 nights in Feb 2026

8/10 Good

Deborah

Stayed 1 night in Feb 2026

6/10 Okay

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Room was dark had to purchase light bulbs to brighten up room. Could not see TV sitting on couch as TV and couch was side by side. Could not turn it enough to view.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026

10/10 Excellent

Christina

Stayed 1 night in Feb 2026

10/10 Excellent

Brittney

Stayed 1 night in Feb 2026

10/10 Excellent

Andres

Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Feb 2026

6/10 Okay

roger

Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Feb 2026

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was a good size; bathroom was great but I prefer a bit more lighting for applying makeup. Loved the bed. Would definitely stay there again,
Stayed 1 night in Jan 2026

6/10 Okay

Edward

Stayed 1 night in Feb 2026

2/10 Terrible

Gilroyd

Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Stayed 1 night in Feb 2026

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Comfort convenient and friendly people
Stayed 1 night in Jan 2026

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Mr Paul at the front desk was awesome!! He was so kind, friendly, understanding and patient with me as I hadn’t slept. My shower wasn’t very hot on the either morning so I reported it when I left. The sink had hot water but not the shower (it was a snow storm too)
Stayed 2 nights in Jan 2026

2/10 Terrible

Stephanie

Stayed 1 night in Jan 2026

10/10 Excellent

Stacy

Stayed 2 nights in Jan 2026

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great 👍
Stayed 1 night in Jan 2026

8/10 Good

sonia

Stayed 2 nights in Jan 2026

2/10 Terrible

Bridget

Stayed 2 nights in Oct 2025

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff- clean room- great location
Stayed 2 nights in Jan 2026

8/10 Good

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Sheets were clean and smelled wonderful and fresh. Water pressure is great and the water is hot. Breakfast consists of waffles biscuits, gravy, sausage patties, egg rounds, hard boiled eggs, cereal, Dannon yogurt, apples, bananas, instant grits, instant oatmeal, breads/muffins, milk, coffee, juice
Stayed 2 nights in Jan 2026