Townhouse Winston Salem - University

2.5 star property

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Photo gallery for Townhouse Winston Salem - University

Reception
Minibar, desk, iron/ironing board, free WiFi
Fitness facility
Outdoor pool
Property entrance

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
5719 University Pkwy, Winston-Salem, NC, 27105
  • Place, Grand 18-Winston-Salem
    ‪4 min walk‬
  • Place, Kaledium North Science Museum
    ‪12 min walk‬
  • Place, SciWorks
    ‪12 min walk‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪6 min drive‬

Room options

Room, 1 King Bed, Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, Non Smoking (2 Full Beds)

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Smoking (2 Full Beds)

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Room (Full Bed)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Room, Non Smoking (Full Bed)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Townhouse Winston Salem - University

Hotel in Winston-Salem with fitness centre and seasonal outdoor pool
Along with an outdoor pool, this hotel has a fitness centre and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station.
Townhouse Winston Salem - University offers 113 accommodations with minibars and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they enjoy the overall property condition at Townhouse Winston Salem - University. During your stay, you're just a quick walk from Grand 18-Winston-Salem. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, meeting rooms and a computer
  • On-site recreation includes a gym
  • Within a 10-minute walk of Grand 18-Winston-Salem and Sara Lee Soccer Complex
Townhouse Winston Salem - University offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Barbecue grills, a vending machine, and an ATM are also featured at the business-friendly Townhouse Winston Salem - University. Self parking is free.

Smoking is allowed in designated areas at this Winston-Salem hotel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 24 May and close on 01 September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn University Winston-Salem
Quality University Winston-Salem
Quality Inn University Hotel
Quality Inn University Winston-Salem
Quality Inn University Hotel Winston-Salem

Townhouse Winston Salem - University Reviews

Reviews

5.6
Rating 10 - Excellent. 158 out of 995 reviews
Rating 8 - Good. 217 out of 995 reviews
Rating 6 - Okay. 156 out of 995 reviews
Rating 4 - Poor. 148 out of 995 reviews
Rating 2 - Terrible. 316 out of 995 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room Welcoming staff
Stayed 2 nights in Sep 2025

2/10 Terrible

Randall

Stayed 1 night in Sep 2025

8/10 Good

Davell

Travelled with partner
It was ok
Stayed 1 night in Sep 2025

2/10 Terrible

Melanie, Mills River

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the website are not a true representation of the property. The bathroom had a large amount of mold inside the shower, where the shower met the floor and at the base of the toilet. I purchased bleach spray whic worked quickly so i feel it was just not cleaned regularly. When opening draws there was partily eaten food in one. The bedding had burn holes, and the furniture were in disrepair. You could see lighr from around the door in the room. There were poor patch jobs on the walls.When i asked for a different room i was told they were booked up. There were vehicles in the parking lot with all the tires flat. Bags of trash on the side walks. The parking lot next door to the hotel seemed to be a meet up for homless people. It looked as if some people were living fulltime in the hotel, and the next day the sign outside said we accept government... thats all it said. It did not feel safe to leave to room after dark or arrive after dark. I attempted to find another hotel but many were booked or had the same ratings. Shame on me for not reading the reviews prior to booking. It said pool and breakfast but i never even looked at or for either.
Stayed 1 night in Sep 2025

10/10 Excellent

Larry

Stayed 3 nights in Sep 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay far away
Stayed 2 nights in Sep 2025

2/10 Terrible

ANN, Bellaire

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the WORST propert I have every stayed at. When entering the lobby, there were no lights on. Very sark - Bullet proof type of glass. Employee only asked for ID, said nothing else, no direction to room, no smile, nothing. The rooms were so bad. Stains on walls, ceiling was in bad shape, Hair dryer was wrapped in some type of white tape. We arrived late after driving all day. Went back to desk and there was a sign that said back in 30 min. They never came back. I called no one answered. It appears that this is somekind of half-way house, or people living in the rooms - Doors to rooms were opened, children running around screaming. It was very uncomfortable. If you have the opuurtunity and a few more bucks, go elsewhere!
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet stay
Stayed 1 night in Sep 2025

10/10 Excellent

Savion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone
Stayed 1 night in Sep 2025

2/10 Terrible

Shari

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was deplorable! I’m pretty sure there were blood stains on the ceiling and walls. The door did not. Lock properly. Plaster was peeling on the ceiling and walls. There was some unknown bagged substance on our mattress. There were cigarette burns in the bed sheets. The hair dryer was taped together and had melted. The toilet leaked. There was no remote for the TV. The smell was awful. There were people screaming and yelling all night. I’m pretty sure there were drug deals happening out back. I was honestly scared to sleep. We checked in late and had no option but to stay. I would not recommend this facility to anyone! Sad this is we stayed here a few times several years ago and it was wonderful. It has gone down hill drastically!
Unknown substance on mattress
Hair dryer
Stayed 1 night in Sep 2025

2/10 Terrible

jennifer

Travelled with partner
Liked: Amenities
There were roaches in the room
Stayed 1 night in Sep 2025

2/10 Terrible

Randy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a safe place loud music yelling drinking on the property very uncomfortable
Stayed 3 nights in Sep 2025

6/10 Okay

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Never stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Demareo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

David, Walnut Coveno

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
people rude
Stayed 1 night in Aug 2025

2/10 Terrible

Wanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never go or recommend this hotel.

I didn’t even stay there. We checked in went to the room and had a family emergency and had to leave back to SC. They wouldn’t let us change our reservation to shorter and we checked out within 20 minutes of checking in. The front desk person was not helpful walked to our room and just watched us walk to our room , the room they gave us was on the back side so the front desk person left the front desk unattended…
Stayed 3 nights in Aug 2025

2/10 Terrible

Cliff

Stayed 1 night in Jun 2025

2/10 Terrible

Steven

Business traveller
Disliked: Staff & service, property conditions & facilities

Eh. It is what it is!

Pictures presented on website are not what was shown when we arrived. False Advertising
Stayed 1 night in Aug 2025

2/10 Terrible

Antonio

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was drugs sold on the property. People walking around looking in visitor cars. No security on the premises

2/10 Terrible

Antonio

Business traveller
Disliked: Cleanliness, amenities
The room smelled like mildew. The floor was dirty. The walls had holes. The sink and shower head was leaking.
Stayed 2 nights in Aug 2025

2/10 Terrible

Joyce

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Yolanda

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
There was holes in the wall. The door you couldn’t hardly close it good. The covers on the bed was ok , should have more covers for the bed. The lighting was bad.
Stayed 1 night in Aug 2025

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Money trap. Don’t do it! It’s not a DEAL lol

I didn’t stay. We were on a road trip from the beach, the kids needed a break and it was a good deal with a pool. Got there, drove around to see local “zombie” looking people appeared to be living there. Nothing against those people, just not where you want to take a family with 3 kids lol. The pool was dark green and closed. We didn’t even go in to check in, it was NASTY. the reason for stopping was a pool. We contacted hotels.com and they assured us we could get a refund but now they can’t get ahold of the hotel, so I decided to tell everyone about it so you don’t make the same mistake. Trust me, it’s not a good deal, it is a trap!!
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Swimming pool was extremely nasty and green and they were several mattresses and other things on the backside of the building that need to be hauled away
Stayed 2 nights in Aug 2025

10/10 Excellent

Cory

Stayed 1 night in Jul 2025