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WoodSpring Suites Winston-Salem near Hanes Mall

2.5 star property

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Photo gallery for WoodSpring Suites Winston-Salem near Hanes Mall

Queen Suite Two Queen Beds Accessible | 1 bedroom, pillow-top beds, individually decorated
Lobby
Lobby
Fitness facility
1 bedroom, pillow-top beds, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
1908 Margaret Street, Winston-Salem, NC, 27103
  • Place, Hanes Mall
    ‪6 min walk‬
  • Place, Novant Health Forsyth Medical Center
    ‪11 min walk‬
  • Place, Wake Forest University Baptist Medical Center
    ‪5 min drive‬
  • Airport, Winston-Salem, NC (INT-Smith Reynolds)
    ‪12 min drive‬

Room options

View all photos for Queen Suite

1 bedroom, pillow-top beds, individually decorated

Queen Suite

9.2 out of 10
Wonderful
(20 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds

Queen Suite Two Queen Beds | 1 bedroom, pillow-top beds, individually decorated

Queen Suite Two Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite with Sofa Accessible

1 bedroom, pillow-top beds, individually decorated

Queen Suite with Sofa Accessible

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite Two Queen Beds Accessible

Queen Suite Two Queen Beds Accessible | 1 bedroom, pillow-top beds, individually decorated

Queen Suite Two Queen Beds Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite Accessible

1 bedroom, pillow-top beds, individually decorated

Queen Suite Accessible

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

1 bedroom, pillow-top beds, individually decorated

Queen Suite w/ Dishwasher (Dishes/Cookware Included) Accessible Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for QUEEN SUITE TWO QUEEN BEDS W DISHWASHER (DISHES/COOKWARE INCLUDED)

1 bedroom, pillow-top beds, individually decorated

QUEEN SUITE TWO QUEEN BEDS W DISHWASHER (DISHES/COOKWARE INCLUDED)

  • Sleeps 4
  • 2 Queen Beds

View all photos for QUEEN SUITE WITH SOFA

1 bedroom, pillow-top beds, individually decorated

QUEEN SUITE WITH SOFA

  • Sleeps 2
  • 1 Queen Bed

View all photos for QUEEN SUITE WITH SOFA/DISHWASHER (DISHES/COOKWARE INCLUDED)

QUEEN SUITE WITH SOFA/DISHWASHER (DISHES/COOKWARE INCLUDED) | 1 bedroom, pillow-top beds, individually decorated

QUEEN SUITE WITH SOFA/DISHWASHER (DISHES/COOKWARE INCLUDED)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

WoodSpring Suites Winston-Salem near Hanes Mall

Suburban hotel in Winston-Salem with free parking
A fitness centre, laundry facilities and free self-parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
WoodSpring Suites Winston-Salem near Hanes Mall offers 124 accommodations with blackout curtains. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with premium digital channels and Netflix. Kitchenettes offer full-sized fridge/freezers, stovetops and microwaves.

This Winston-Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

During your stay at WoodSpring Suites Winston-Salem near Hanes Mall, you're just a quick walk from Hanes Mall. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a gym
  • Just a 2-minute drive from Hanes Mall and 10 minutes from Wake Forest University
  • Dogs welcome for a fee (restrictions apply)
WoodSpring Suites Winston-Salem near Hanes Mall offers its guests a fitness centre, a vending machine, and laundry facilities. WiFi is free in public spaces. Self parking is free.

This Winston-Salem hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Lift (183 centimetre wide door)
  • Raised toilet seat (41 centimetre high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 6:00 PM)
The front desk hours vary at this property
Front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Bed sheets fee: USD 7.00 per accommodation, per week
  • Towels fee: USD 7 per accommodation, per week

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card at check-out, pending room inspection which include the usage of Premium Wi-Fi, phone calls and amenities for purchases (kitchenware and dishware).

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 8:00 PM
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Woodspring Suites
WoodSpring Suites Winston Salem near Hanes Mall
WoodSpring Suites Winston-Salem near Hanes Mall Hotel
WoodSpring Suites Winston-Salem near Hanes Mall Winston-Salem

WoodSpring Suites Winston-Salem near Hanes Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 113 out of 236 reviews
Rating 8 - Good. 50 out of 236 reviews
Rating 6 - Okay. 22 out of 236 reviews
Rating 4 - Poor. 22 out of 236 reviews
Rating 2 - Terrible. 29 out of 236 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty cleaning towels were left in the bathroom. Front desk check in was high with eyes red, couldn’t find keys to make room keys for 30 min, manager was bad tempered, zero customer service skill. Doors were locked and front desk employee weren’t present until we called.
Stayed 1 night in Jun 2025

6/10 Okay

Greg

Travelled with family
Liked: Amenities
The hotel looks new on the outside, but inside looked worn with dings in the wall paint and stains on the floor. The staff was courteous and attentive. Our room was clean and comfortable and we enjoyed being able to fix simple meals in the kitchenette. We were uncomfortable in the parking lot with random people hanging out in their cars. We also had a homeless person try to enter the hotel behind us on our key card. Close to the hospital, but still not the best neighborhood. We'll stay somewhere else next time we come to Winston Salem.
Stayed 7 nights in Jun 2025

8/10 Good

José L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!!
Stayed 4 nights in Jun 2025

6/10 Okay

Cameron

Liked: Cleanliness, staff & service
My experience was not as good as I had expected from my past stays with the WoodSpring Suites in other locations. The staff were impeccably friendly but the stay was average. Needing to request a new remote for my room after being unable to locate one upon checkin, and finding that the shower pressure was unfortunately not the stereotypical "hotel shower" experience. Otherwise i enjoyed my stay, the room was cozy, easily adjustable to comfy temps, and the bed was very comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kerri

Stayed 1 night in May 2025

6/10 Okay

Tosha

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and nice. However, the bed was very uncomfortable! We tossed and turned all night! Didn’t get much rest.
Stayed 1 night in Jun 2025

6/10 Okay

Erica

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The bed was comfortable but the room key had to be reset multiple times I couldn’t get into the room and o e front desk clerk didn’t know how to set the keys. Also I work nightshift after getting off one morning I went in to go to sleep. The smoke detector alarm went off for hours and I could not sleep. It was horrible.
Stayed 7 nights in Jun 2025

6/10 Okay

patricia

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Not my favorite

I was disappointed with this hotel. But that may have been my fault. I was expecting g a hotel and got instead a long term stay type of place. It seemed clean, but felt dirty. The bed wasn't as comfortable as I'm used to. Amenities were available but you had to go down to the desk and ask for them ( only 2 pillows on a queen bed, one towel and one washcloth per person etc). When our toilet broke at 11pm and they couldn't fix it and there were no other rooms a aila le, we decided to go to a holiday inn The front desk people were amazing and tried their best to make things right
Stayed 3 nights in Jun 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jesse

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good Room. Dog friendly!
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, amenities
It was nice
Stayed 3 nights in May 2025

8/10 Good

Kevin

Stayed 3 nights in Jun 2025

4/10 Poor

Isaiah

Disliked: Cleanliness, amenities, property conditions & facilities
Chris & Sherry the manager were the best of everyone. Nobody is friendly except for Chris and Sherry the manager. And the rest of them seemed very disinterested but Chris was very interested in creating an environment of great service. Sherry called me up as soon as she got word the accessible room I accidentally had chosen via Expedia, was under maitenance. Sherry seems like the type of leader who treats her team fairly, so the others need to get it goer her with seeming like they want to have great customer service, or don’t work there. Feel free to call me to discuss further. Thank you Sherry and Chris for fantastic service!
Stayed 2 nights in Jun 2025

4/10 Poor

Jennie

Stayed 1 night in Jun 2025

6/10 Okay

James

Stayed 2 nights in Jun 2025

10/10 Excellent

Courtney

Stayed 3 nights in Jun 2025

6/10 Okay

TED, HIGH POINT

Stayed 2 nights in Jun 2025

8/10 Good

Kevin

Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time at all the stays and convenience
Stayed 5 nights in Jun 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for extended stay
Stayed 7 nights in Jun 2025

8/10 Good

Donald

Stayed 2 nights in Jun 2025

2/10 Terrible

annie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel staff ever. Marijuana wafted through the air being smoked by staff and guests. One could easily imagine that human trafficking was happening there Not to mention a sex act going on between 2 or the cleaning staff in the elevator.
Stayed 3 nights in Jun 2025

8/10 Good

Mark

Stayed 2 nights in Jun 2025

10/10 Excellent

Corey

Liked: Amenities, property conditions & facilities
Clean nice set up
Stayed 2 nights in Jun 2025

8/10 Good

Sravanth

Stayed 4 nights in May 2025