Great place for your family to stay! Fun pool for the kids to play. Close to some restaurants and close to all the main attractions of the dells without being in the chaos of the hotels. We will definitely be back!
We were overall very happy with this location. The villa was clean, lots of natural light, screened in porch with a nice table, a few steps to the pool, regular towels provided along with pool towels provided. All the necessary kitchen amenities and cookware were also provided. Itâs very obvious that they paid close attention that guests have all the amenities needed for multiple night stays. The reason for the 4 and not 5 star rating is because we were told a grill would be located within our unit. Unfortunately that was not the case and the grill was no longer working. When I called and asked, the resort promptly brought an additional grill - however that was also not working and it was a George Foreman which was not accommodating to my family size and what we brought to grill. Luckily this was not a deal breaker and we will definitely be staying again but will definitely bring my own grill so we donât run into that issue again.
We were very happy with the cleanliness and location of our property. The only issues we had were a broken disposal, no conditioner in either shower. As soon as we called they came very quickly to fix the garbage disposal and bring extra shampoo and conditioner. Overall we were very happy and would definately rent again at Christmas Mountain through VRBO
Looked amazing from outside and inside at first glance, but faults began to emerge. There was mold inside upstairs shower in the grouting. The dishwasher bottom rack must have been a replacement because it would just fall off tracks when moved; very annoying. Lastly the kitchen sink once had a garbage compactor which no longer works so the sink if not careful would fill with water. I did appreciate the twin bed request fulfillment!!
The property was great, they checked in often to make sure we had everything we needed. The owners were super nice and responded quickly to messages. Clean, quiet and great location.
We were extremely impressed with the property. Our villa was clean and perfectly laid out for our needs. The resort had a lot of options for recreational activities, and staff was quick and responsive for all our requests/needs. Would highly recommend for anyone!
This is the second time we've stayed here and absolutely love it. My sister and i decided to come here every April for a few days. Next year were going to extend it one more day!
Good location. Nice unit. Dishwasher was broken on Christmas Eve so we contacted maintenance and they responded the same day. Worked out well for our family.
Switched places I did not want
Town house
Did not want all those steps to enter
I would have gone somewhere else
To many issues to name
Will post photo for others
My youngest was 2 when we were last there, My other kids(14 and 18) would tell him how much fun they had. We went to the Dells to give him his own memories. Perfect place because they had a little of everything for all 3 kids. Rooms were clean and sanitized. Very spacious for a family of 5. Honestly, you won't be able to cover it all in 1 trip. Can't wait until the next one!
We very much enjoyed our stay at Christmas Mountain Village. The only issue we had was that my son injured himself due to a pool maintenance issue. It was not serious and the staff handled it with professionalism.
Family of four with two kids ages 6 & 8 and it was a great amount of space for us! Property was very clean and it was easy to feel at home there. We were thrilled with all the pools and family activities offered at the grounds when we needed some downtime from the bustle of the amusement parks.
We reserved a Villa and was relocated 1.4 miles from the Villas to the Timbers. We were relocated two days before checking in and told we either switch or get our $ back. Most of our family were there on the 23rd. The rest of our family came in the 26th. I received a call from the owner stating not to tell them at check-in that we reserved through VRBO- felt uncomfortable with all this - not a good experience. Fortunately nothing was asked at check- in and we had a wonderful time with our kids and grandkids.
Everythring was fine. Only Negatives would be that the right side glass of the fireplace fell out into my hand when I 1st opened it to start a fire. Also, that the Skiing and Tubing were "shut down" for the weekend, but people working there told us to go to "Cascade". So, if Cascade was open, why weren't you guys? All in all a Good Trip.