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Old Swan & Minster Mill Hotel

4.0 star property

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Exterior
Exterior
Deluxe Room, Old Swan | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Pool
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
Minster Lovell, Witney, England, OX29 0RN
  • Place, River Windrush
    ‪1 min walk‬
  • Place, Cotswold Wildlife Park and Gardens
    ‪11 min drive‬
  • Place, University of Oxford
    ‪24 min drive‬
  • Airport, Oxford (OXF)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Hilltop Classic Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Hilltop Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Garden Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Feature Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Feature Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Classic Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Old Swan

Classic Room, Old Swan | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Classic Room, Old Swan

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Old Swan

Deluxe Room, Old Swan | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Deluxe Room, Old Swan

  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Swan Cottage

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Swan Cottage

  • 47 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 2 Single Beds

View all photos for Garden Suite, Old Swan

Garden Suite, Old Swan | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Garden Suite, Old Swan

  • Garden view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Room, Old Swan

Superior Room, Old Swan | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Room, Old Swan

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

Similar properties

Exterior
Cotswolds Hotel & Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
4.3 out of 5, Excellent, 1,031 reviews
The price is CHF 54
includes taxes & fees
22 Mar - 23 Mar
Cotswolds Hotel & Spa

About this property

Old Swan & Minster Mill Hotel

Along with 2 restaurants, this smoke-free hotel has a full-service spa and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, massage/treatment rooms and a 24-hour front desk.
Old Swan & Minster Mill Hotel offers 38 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Witney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Garden Spa has 3 treatment rooms. Services include massages.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Old Swan & Minster Mill Hotel, you're just a quick walk from River Windrush. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Wildings
  • Continental breakfast served daily for a fee
  • Treat yourself to massages at The Garden Spa
  • Amenities include meeting rooms and a terrace
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Just a 3-minute drive from River Windrush and 10 minutes from Cotswold Wildlife Park and Gardens
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Old Swan & Minster Mill Hotel offers its guests a full-service spa and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at the business-friendly Old Swan & Minster Mill Hotel. Free self parking is available.

This 4-star Witney hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Wildings – This restaurant specialises in British cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Old Swan – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service is available.
A hosted evening meal is available for a surcharge on Friday and Saturday.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 10 per person
  • 2 restaurants
  • A bar/lounge
  • Hosted evening meal available for a fee of GBP 55

Restaurants on site

  • Old Swan
  • Wildings

Things to do

  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The on-site spa is equipped with an indoor pool and thermal facilities. Access to these facilities is available only to guests who book a spa treatment during their stay.
This property requires a credit card for pre-authorization at the time of check-in.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: GBP 55

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Minster Mill Hotel Witney
Minster Mill Hotel
Minster Mill Witney
Minster Mill Hotel Witney
Minster Mill Hotel
Minster Mill
Minster Mill Hotel Spa
Minster Mill Hotel Hotel
Minster Mill Hotel Witney
Minster Mill Hotel Hotel Witney

Old Swan & Minster Mill Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 92 out of 229 reviews
Rating 8 - Good. 60 out of 229 reviews
Rating 6 - Okay. 45 out of 229 reviews
Rating 4 - Poor. 18 out of 229 reviews
Rating 2 - Terrible. 14 out of 229 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Alex

Disliked: Cleanliness, amenities
On the positive side, the hotel is a pleasant setting. However, the check-in process was slow and not very informative. The internet wasn’t working anywhere in the hotel, and with no mobile signal available, we were unable to communicate with our family. The room also had several cobwebs, many within easy reach, which made us question how thoroughly it had been cleaned. Just after midnight, we were woken by drunk guests returning to the room next door, and the noise continued for some time. We visited the bar and restaurant, but they also fell short of expectations. The staff were friendly and hardworking, but service was quite slow, particularly for drinks; on one occasion, it took 30 minutes to receive a drink. There appeared to be a lack of organisation, with staff needing to go across the road to the pub to collect condiments and drinks. Of the two meals we ordered, the steak was fine, but the cod was unfortunately quite poor, it certainly wasn't fresh. Additionally, several drinks listed on the menu were unavailable. Upon checking out we were not asked how our stay was and if everything had been okay.
Stayed 1 night in Nov 2025

2/10 Terrible

Marcus

Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

4/10 Poor

Robin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are nice, with great facilities in room and also on site. Restaurant has great food. However there is an inherent problem with the WiFi connectivity at this location and being in a valley the mobile signal is none existent in rooms also. For those travelling for business like myself, and working with confidential data, connecting to a hotspot in a bar is less than ideal. With no mobile signal in rooms is borderline dangerous as you are uncontactable should any emergency occur. It’s my 3rd or 4th time staying and only once has the WiFi been working properly, so don’t be led to believe it’s a temporary or one off issue upon arrival. It’s such a shame as it’s a fantastic location and should the WiFi be sorted, would stay there more often.
Stayed 1 night in Nov 2025

4/10 Poor

Tracy

Disliked: Amenities
The first time ever we left a weekend break a day early. The room was unbearable. So hot even with heating off and windows open. Very noisy it felt like we were sleeping in a boiler room. The bed was uncomfortable we had to ask for extra pillows to fill the gap between the bed and mattress as the pillows disappeared down the gap during the night. The sheets rustled like a crisp packet. The hotel had no WiFi which reception made out was a temporary problem but had a sign printed and framed! After reading previous reviews this is a longer term problem. This was not a 4 star hotel as advertised.
Stayed 3 nights in Nov 2025

4/10 Poor

Kayla

Disliked: Cleanliness, staff & service, amenities
Non existent customer service. No wifi at all during the stay, room lacked basic amenities, only toiletries provided in the room were shower gel and shampoo, 1 roll of toilet paper. Room needed some basic maintenance as wallpaper was cracking as well as the ceiling paint. we had a broken light switch, reported to front desk and no one was sent to fix it. My partner called ahead of time as we got engaged the day we checked in and was assured they would set special something up in our room. They did not accommodate this request, he spoke to concierge about this and the lady could not have cared less. A real shame as the grounds are absolutely beautiful and the bar staff were lovely, however the maintained rooms and poor customer service/ lack of care was a real turn off and a disappointing stay as a result.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and everything good. Except WIFI was down and no phone signal. Otherwise perfect.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

2/10 Terrible

Eleanor

Disliked: Amenities
No WiFi. No phone signal either. No apologies or understanding. Staff were rude and dismissive. Ended up leaving and seeking alternative accommodation. Unacceptable not to warn guests in advance if there is a problem such as this. Would never return.
Stayed 1 night in Nov 2025

8/10 Good

Lois

Stayed 1 night in Nov 2025

2/10 Terrible

Kojo

The room was dirty and there was no WiFi on site which made it very deduct to
Stayed 1 night in Nov 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, property conditions & facilities
Breakfast was far too expensive for what it is. Check out was a nightmare. Had to wait for them to walk across to the other hotel to check I’d paid then came back and confirmed I had. I then asked for the invoice and was told I would have to walk over there myself to get it!
Stayed 1 night in Nov 2025

4/10 Poor

David

Stayed 1 night in Nov 2025

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

2/10 Terrible

Terry

Travelled with partner
Disliked: Amenities, property conditions & facilities
£190 for a room that doesn’t have WiFi in 2025 is unacceptable. Room poorly maintained, lights not working, towel rail not working, bed headboard all dislodged. Breakfast was in a pub across the street (not ideal) half an hour from order taken to food arriving and then they got it wrong. Cold tea as well. If I could give it zero stars, I would.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, room comfort
The broken Wi-Fi and mobile signal on site cause a lot of problems for me. The only working Wi-Fi was in the bar area and was shared with the card machines which caused problems with taking payments
Stayed 2 nights in Nov 2025

4/10 Poor

GAIL

Disliked: Cleanliness, staff & service, amenities
This is far from a 5 star hotel! Not sure who or how they got that rating. The rooms and corridors were not clean. Heavy dirt and cobwebs all over fans and room corners. We realize this is a 600+ year old hotel but the linens, drapes and fabric decor are in dire need of updating. The staff was not warm and friendly here either relative to all of the other hotels we stayed at during our 2 week UK visit. Very disappointed since this was our last night in England.
Stayed 1 night in Nov 2025

2/10 Terrible

Kim

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
The staff where friendly the food was great and our room was exactly what we needed to unwind and relax
Stayed 1 night in Oct 2025

8/10 Good

Sally

Stayed 1 night in Oct 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Z
Stayed 2 nights in Oct 2025

6/10 Okay

Avril

Liked: Staff & service
The property is rather run down
Stayed 2 nights in Oct 2025

10/10 Excellent

ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Teresita, New York

Travelled with family
Liked: Cleanliness, staff & service
No WiFi - and thin walls, noisy at times but staff and food beyond amazing - upside surprise on food and staff couldn't be more helpful. Rooms are small. Beware when they have weddings not to be in front of venue - very noisy
Stayed 4 nights in Aug 2025