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Hampton Inn Auburn

2.5 star property

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Photo gallery for Hampton Inn Auburn

Exterior
Snack bar
Fitness facility
Reception
Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
736 Southbridge St, Auburn, MA, 01501
  • Place, Auburn Mall
    ‪2 min drive‬
  • Place, Vibra Hospital of Western Massachusetts - Central Campus
    ‪5 min drive‬
  • Place, College of the Holy Cross
    ‪7 min drive‬
  • Airport, Worcester, MA (ORH-Worcester Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(53 reviews)
  • 16 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Double Beds

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Non-Smoking King Study

  • Sleeps 6

Guest Room With 2 Double Beds And Tub-Mobility Accessible/Non-Smoking

  • Sleeps 3

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 3

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(58 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Auburn by IHG
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,003 reviews
The price is CHF 86
includes taxes & fees
22 Feb - 23 Feb
Holiday Inn Express Hotel & Suites Auburn by IHG

About this property

Hampton Inn Auburn

Hotel in Auburn with 24-hour fitness centre and indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a business centre, dry cleaning and laundry facilities.
Hampton Inn Auburn offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Hampton Inn Auburn gets high marks from our customers. During your stay, you'll be close to Auburn Mall. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Auburn Mall and 10 minutes from DCU Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn Auburn offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. Hampton Inn Auburn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Auburn hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 June to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0001940170
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auburn Hampton Inn
Hampton Inn Auburn
Hampton Inn Hotel Auburn
Hampton Inn Auburn Hotel
Hampton Inn Auburn Hotel Auburn
Hampton Inn Auburn Hotel
Hampton Inn Auburn Auburn
Hampton Inn Auburn Hotel Auburn

Hampton Inn Auburn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 90 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 56 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Clean rooms and friendly staff. Sherry, the front desk manager was very kind and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Kenneth

Business traveller
Heating system in the room did not work. TV remotes did not work. They moved me to another room. Iron had residue on it. The chair at the desk did not stay in one position.
Stayed 1 night in Oct 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Sherry at the front desk was extremely helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Danforth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful experience
Stayed 1 night in Jul 2025

10/10 Excellent

william

Travelled with family
Stayed 1 night in Oct 2025

10/10 Excellent

Walter

No issues in parking, breakfast had plenty of options
Stayed 1 night in Oct 2025

4/10 Poor

Phillip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff was fine, breakfast was adequate but the accommodations really weren't comfortable, at all. Upon checking in I mentioned to the guy at the desk how the building looked under construction, he said "oh, they're just painting..." this wasn't true, as I read a sign by the elevator admitting it was under construction and an apology for any inconvenience. By this time it was too late to cancel my booking. Had I known this was the state of the building, I would have booked a different hotel. This should have been in the hotels.com listing because in their signage, they knew full well this was the condition of their facilities. So immediately, it's an irritating scenario. Since the building was under construction, the pool wasn't usable because the room was filled with building materials, this wasn't disclosed at the time of booking. The lighting in the room was atrocious with blindingly intense blue-ish eco-friendly bulbs. Only two really crummy thin bath towels were provided for two guests (Seriously, you couldn't just put 4 in there?) so I had to get more from the front desk. The top sheet on the bed didn't really fit the mattress so it immediately came off the corners of the bed. The "standard" pillows on the "king" bed had to be mashed into a ball to provide any support. The quilt was meager, most hotels have a decent comforter. The lackluster fitness center had a total of 7 dumbbells with little weight variation, not to mention an odd-number is in itself, odd. Awful hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Aryseli

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel in general and our room was very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Workneh

Business traveller
Liked: Cleanliness, amenities
It was great
Stayed 2 nights in Oct 2025

2/10 Terrible

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bait & Switch: pool still advertised-Closed 4 yrs!

Both the hotel and Hotels.com said the pool Was open. Their website says “Pool Maintenance” but the pool has apparently been closed since Covid. FOUR YEARS! I only picked this hotel for the pool for my kids. Bait and switch to pay $350+ in Auburn, MA.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
No
Stayed 2 nights in Oct 2025

6/10 Okay

Lisa

Travelled with family
The windows were completely covered with plastic, due to extensive renovations on exterior of hotel. We thought the hotel was closed when we drove up.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Shaunna

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room,staff was friendly and helpful, parking was convenient
Stayed 1 night in Oct 2025

2/10 Terrible

Helen

Stayed 1 night in Sep 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is outstanding, with staff members who are exceptionally friendly, attentive, and professional, always eager to assist customers effectively.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kanica

Stayed 1 night in Sep 2025

6/10 Okay

Stephanie

Travelled with family
Little to no parking as the building was being painted. The windows were completely blocked off with plastic due to painting. Faint smell of paint in the room throughout the stay. None of this would’ve been annoying if it had been communicated that the property was having renovations/painting and we had known to expect this. Other than slight annoyance the property was nice, just a heads up would’ve gone far.
Stayed 1 night in Sep 2025