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Hotel Altus Palace - Destigo Hotels

5.0 star property
VIP Access

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Photo gallery for Hotel Altus Palace - Destigo Hotels

Pool
Creator video - submitted by Anastasia Po Photo
Pool
Front of property
Exclusive Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
15 Wierzbowa, Wroclaw, Dolnoslaskie, 50-055
  • Place, Wroclaw SPA Center
    ‪1 min walk‬
  • Place, Wroclaw Market Square
    ‪7 min walk‬
  • Place, Wroclaw Town Hall
    ‪9 min walk‬
  • Airport, Wroclaw (WRO-Copernicus)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Single Room

10.0 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Double Room

9.8 out of 10
Exceptional
(22 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Design Double Room (with Mezzanine)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Studio Suite

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Apartment

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Exclusive Apartment

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Altus Palace - Destigo Hotels

This hotel features a full-service spa, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Hotel Altus Palace - Destigo Hotels offers 81 accommodations with minibars and a safe. Each accommodation is individually decorated. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Altus Palace - Destigo Hotels. During your stay, you're just a quick walk from Wroclaw Market Square. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at WIERZBOWA 15
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the overall condition of the property
  • Steps from Wroclaw SPA Center and 9 minutes on foot from Wroclaw Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Hotel Altus Palace - Destigo Hotels offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and coworking spaces are available. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Hotel Altus Palace - Destigo Hotels. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Altus Palace - Destigo Hotels was completed in July 2022.

Smoking is allowed in designated areas at this 5-star Wroclaw hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
WIERZBOWA 15 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
LOBBY BAR – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 130 to 130 for adults and PLN 130 to 130 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • WIERZBOWA 15

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per day
  • Weight limit: 22 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 130 to 130 for adults and PLN 130 to 130 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Altus Palace - Destigo Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw

Hotel Altus Palace - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 402 out of 480 reviews
Rating 8 - Good. 56 out of 480 reviews
Rating 6 - Okay. 12 out of 480 reviews
Rating 4 - Poor. 5 out of 480 reviews
Rating 2 - Terrible. 5 out of 480 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities
Great amenities, welcoming staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel conveniently located a short walk from the city square. Lovely staff - very professional and friendly. Amazing rooms, comfy beds and a great breakfast. 10/10
Stayed 2 nights in Dec 2025

10/10 Excellent

Conal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great building everything up to date with good amenities. Spotlessly clean and great breakfast with lots of choice.
Stayed 7 nights in Sep 2025

8/10 Good

Louay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing staff, breakfast is great, gym, sauna
Stayed 1 night in Dec 2025

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good allocated hotel, few minutes away from the central square and quite surrounding
Stayed 4 nights in Nov 2025

8/10 Good

Irena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My reservation was for 3 nights. Lovely historical property that’s been beautifully renovated. The room was lovely and spacious. Excellent location. The Michelin recommended Wierzbowa 15 restaurant on the premises is worth going to. I was somewhat put off that when there was a problem with what was included in the reservation (breakfast), management were inflexible, not even offering one complementary breakfast for my 3 night stay. For a 5 star property, I did consider this a bit “nickel and diming”. Other than that one glitch, I would recommend this hotel.
Stayed 3 nights in Nov 2025

6/10 Okay

Thomas

Stayed 2 nights in Nov 2025

10/10 Excellent

Larry, Roswell

Travelled with family
Liked: Cleanliness, amenities
I spent 40 years on the road. I’ve stayed in thousands of hotels. This hotel, the Altus Palace, was spotless. But what really set it apart was the staff. I have never before seen such attention from hotel staff. Always eager and informative. And most of all they were genuine. Really very nice, helpful people. The best!
Stayed 2 nights in Nov 2025

10/10 Excellent

Dorian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favorite hotel in Europe. From the staff, amenities, restaurant, and everything in between, there wasn’t a single expectation that this property didn’t only meet but exceed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Damian

Stayed 4 nights in Nov 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location - a few minutes walk to the old town center. The staff was very friendly and helpful. And the breakfast was perfect.
Stayed 1 night in Nov 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities
Excellent 6 stars can not fault this superb hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful! The staff was wonderful.
Stayed 1 night in Nov 2025

10/10 Excellent

Lorna

Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, comfortable rooms and a beautiful, well maintained facility. I wish we could have enjoyed the breakfast more but our son (toddler) decided to have a meltdown.
Stayed 1 night in Oct 2025

10/10 Excellent

Gareth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Ideal location for us, a short walk from the train station and a short walk into the old town
Stayed 2 nights in Oct 2025

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice hotel and great value for money, the rooms are immaculate and have everything you need. The location is great with just a short 10 minute walk to the centre of Wroclaw. We didn't use the restaurant but did use the Spa facilities which were a really nice bonus. It was the first time i've used such facilities and the Polish/Irish girls at the Spa was very helpful in showing us around and explaining the facilities. Only one very slight negative, I have stayed here previously and was offered a drink whilst checking in, we also had a a sweet treat left in our room on an evening. We didn't get either on this occasion. Not a huge issue and i would still give the place an overall 5 stars and would return again however, it did feel slightly as if we weren't treat quite the same as I was visting with a group of males as opposed to visiting as a couple last time.
Stayed 1 night in Oct 2025

10/10 Excellent

Alistair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with super space clean and tidy .
Stayed 3 nights in Oct 2025

10/10 Excellent

Kathleen, Burbank

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Wellness Center & hotel. Across from Leiden Centraal . Beautiful inside.
Stayed 4 nights in Sep 2025

10/10 Excellent

Elzbieta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

JOON IL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Stayed 7 nights in Oct 2025

8/10 Good

Hidehiko, Hellerup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t see the outside from my room.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Great location in between the main station and old town. Breakfast very good, and bed very comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't have had a better stay. Staff where brilliant and upto the standard of a 5 star establishment. I would definitely return in the future
Stayed 3 nights in Oct 2025