The good, it's clean, the location is perfect. The bad, the sound proofing in this building is non existent and you can hear everything. The dogs that don't stop barking next door, the owner who watches TV super loud for hours, the staff that use speaker phones on full blast, the metal doors slamming, the party that was here until 2am with a kareoke set up, the people having sex in the room next me that sounded like they were in my room, they weren't even unusually loud...other than that, its over priced, the fridge is on a different floor from the "kitchen". Still, Xalapa is one of the coolest places in Mexico so I'd do it again😂