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Grand Hyatt Xi An

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Photo gallery for Grand Hyatt Xi An

Front of property โ€“ evening/night
Creator video - submitted by tonywang
Property amenity
Rainfall showerhead, designer toiletries, hair dryer, bathrobes
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, 710065
  • Place, Xi'an Greenland Pico International Convention and Exhibition Center
    โ€ช10 min walkโ€ฌ
  • Place, Yongyang Park
    โ€ช12 min walkโ€ฌ
  • Place, Shaanxi Sport Training Center
    โ€ช18 min walkโ€ฌ
  • Airport, Xi'an (XIY-Xianyang Intl.)
    โ€ช29 min driveโ€ฌ

Room options

View all photos for Grand King Room

Minibar, in-room safe, desk, soundproofing

Grand King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Twin Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Deluxe Twin Room

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Club King Room

Minibar, in-room safe, desk, soundproofing

Grand Club King Room

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Twin Room

Minibar, in-room safe, desk, soundproofing

Grand Club Twin Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Club Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Grand Club Deluxe King Room

  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King Room

Minibar, in-room safe, desk, soundproofing

Grand Suite King Room

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, soundproofing

Grand Executive Suite

  • 150 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 79 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

  • 89 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Grand Suite, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, soundproofing

Grand Suite, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Lobby
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  • Pool
  • Hot tub
  • Spa
  • Restaurant
4.6 out of 5, Wonderful, 502 reviews
The price is CHFย 60
includes taxes & fees
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About this property

Grand Hyatt Xi An

Along with 5 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Grand Hyatt Xi An offers 380 air-conditioned accommodations with DVD players and minibars. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
During your stay at Grand Hyatt Xi An, you'll be within walking distance of Xi'an Greenland Pico International Convention and Exhibition Center. Features include free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 5 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Xi'an Greenland Pico International Convention and Exhibition Center and Yongyang Park
Grand Hyatt Xi An offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/cafฮ˜. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A sauna, spa services, and barbecue grills are also featured at the luxury Grand Hyatt Xi An. Self parking is free.

This 5-star Xi'an hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Grand Hyatt Xi An has 5 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 178 for adults and CNY 178 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Spa open daily

Accessibility

  • No lift

More

  • 34 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 29 2026 to June 12 2026 (dates subject to change):
  • Fitness facilities
  • Laundry facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Xi An

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 178 for adults and from CNY 178 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Grand Hyatt Xi Hotel Xi'an
Grand Hyatt Xi Hotel
Grand Hyatt Xi Xi'an
Grand Hyatt Xi
Grand Hyatt Xi An Hotel
Grand Hyatt Xi An Xi'an
Grand Hyatt Xi An Hotel Xi'an

Grand Hyatt Xi An Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 72 out of 89 reviews
Rating 8 - Good. 11 out of 89 reviews
Rating 6 - Okay. 2 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Woan Pin

Liked: Cleanliness, staff & service, amenities
Attentive staff - good communication among them. Very rare these days as I often have to repeat my requests.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I upgraded to 1 BR suite and was disappointed that the AC wouldnโ€™t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay againโ€ฆ
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Instalaciones impecables, linpieza, funcionalidad, modernas. El personal super amable. Me encantรณ ! Sin duda volverรฉ
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

BYUNG JUN

Liked: Cleanliness, staff & service, amenities
๊นจ๋—ํ•˜๊ณ  ์นœ์ ˆํ•ฉ๋‹ˆ๋‹ค
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Heeseok

Liked: Cleanliness, staff & service, amenities
์˜ˆ.๊นจ๋—ํ•˜๊ณ  ์ง์›๋ถ„๋“ค์ด ์นœ์ ˆํ–ˆ์–ด์š”
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sungjoon

Liked: Cleanliness, staff & service, amenities
์ง์›๋“ค์ด ๋งค์šฐ ์นœ์ ˆํ•˜๊ณ  ๊นจ๋—ํ•ฉ๋‹ˆ๋‹ค.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities
La habitacion
Stayed 1 night in Nov 2025
Verified

8/10 Good

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel du bar et du restaurant ne sont pas aux standards internationaux
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

SHUI FONG

Liked: Cleanliness, staff & service, property conditions & facilities
ๅพˆๆปฟๆ„๏ผŒไฝ†ๆˆฟ้–“ๅชไพ›ๆ‡‰็•ชๆข˜ ๆ่ญฐๅŠ ๆด—ๆ‰‹ๆถฒๆฏ”่ผƒๆ–นไพฟ
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

KI EUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๋‹ˆ์ฝ”๋‹˜์—๊ฒŒ ๊ฐ์‚ฌ ์ „ํ•ฉ๋‹ˆ๋‹ค

๊น”๋”ํ•˜๊ฒŒ ์ž˜ ์ •๋ฆฌ ์ •๋ˆ ๋˜์–ด ์žˆ์–ด์„œ ๋งŒ์กฑํ•˜์˜€์Šต๋‹ˆ๋‹ค ๊ณ ๊ฐ ์Šคํƒœํ”„์ค‘ ๋‹ˆ์ฝ”๋‹˜์—๊ฒŒ ๋„ˆ๋ฌด ์นœ์ ˆํ•˜๊ฒŒ ๋„์›€์ฃผ์…”์„œ ๊ฐ์‚ฌ์˜ ๋ง ์ „ํ•˜๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

junggeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in XI AN

์ค‘๊ตญ ์‹œ์•ˆ ์ถœ์žฅ ์ˆ™๋ฐ•. ์‹œ์„ค์ด ์ข‹๊ณ , ํŠนํžˆ ์ €๋… ๋ถ€ํŽ˜๊ฐ€ ์ •๋ง ์ข‹์Šต๋‹ˆ๋‹ค. ๋ธŒ๋žœ๋“œ์— ๊ฑธ๋งž๋Š” ์„œ๋น„์Šค๋ฅผ ๊ฐ–์ถ˜ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

๊ทธ๋žœ๋“œ ํ•˜์–ํŠธ ์‹œ์•ˆ

์—์–ด์ปจ์ด ์ž˜ ์ž‘๋™๋˜์ง€ ์•Š์•„ ๋”์› ๋‹ค. ์ด์™ธ์—๋Š” ์ข‹์€ ์ˆ™์†Œ
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

yoshiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ๆœ€็ต‚ๆ—ฅๅ‡บ็™บใŒๆœๆ—ฉใๆœ้ฃŸใŒใจใ‚Œใชใ‹ใฃใŸใฎใงใ™ใŒใ€่ปฝ้ฃŸใ‚’็”จๆ„ใ—ใฆใใ‚Œใพใ—ใŸใ€‚็ด ๆ™ดใ‚‰ใ—ใ„ใƒ›ใ‚นใƒ”ใ‚ฟใƒชใƒ†ใ‚ฃใงใ™ใ€‚
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

YUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
้žๅธธใซ่‰ฏใ‹ใฃใŸใ€‚
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulito- disponibilitร  del personale
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ํ˜ธํ…”์€ ์ข‹์€๋ฐ, ์กฐ์‹์ด ๊ทธ๋ ‡๊ฒŒ ๋ง›์žˆ์ง€๋Š” ์•Š์€๊ฒƒ ๊ฐ™์Šต๋‹ˆ๋‹ค.
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

SEJIN

Liked: Staff & service
Disliked: Cleanliness
๊ฐ€๊ฒฉ๋Œ€๋น„ ์‹œ์„ค์ด ์ข‹์ง€ ์•Š์•˜์Šต๋‹ˆ๋‹ค. ์š•์‹ค์˜ ๊ตฌ์„๊ตฌ์„ ๋ฌผ๋•Œ๋กœ ์ธํ•œ ๊ฐˆ๋ณ€๊ณผ, ๊ณฐํŒก์ด์ฒ˜๋Ÿผ ๊ฒ€๊ฒŒ ๋˜์–ด ์žˆ๊ณ  ์—์–ด์ปจ์€ ์•„๋ฌด๋ฆฌ ๋‚ฎ๊ฒŒ ์˜จ๋„๋ฅผ ์„ค์ •ํ•ด ๋†“์•„๋„ ์‹œ์›ํ•˜์ง€ ์•Š์•˜์Šต๋‹ˆ๋‹ค. Wํ˜ธํ…”๊ณผ ์ฃผ๋ณ€ ์•„ํŒŒํŠธ๋จผํŠธ์‹ ํ˜ธํ…”์— ๋น„ํ•˜์—ฌ ๊ธˆ์•ก๋Œ€๋น„ ๊ฐ์‹ค์ด ๋„ˆ๋ฌด ํ˜•ํŽธ ์—†์—ˆ์Šต๋‹ˆ๋‹ค.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Siu Hung Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
่ฟ‘ๅœฐ้ต็ซ™๏ผŒๅŽปๅ•ฒไธญๅฟƒ้ปž้ƒฝๅฅฝ่ฟ‘๏ผŒ้™„่ฟ‘ไบฆ้ƒฝๆœ‰ๅฅฝๅคš้ฃŸ่‚†๏ผŒ่€Œไฟ‚ๆˆ‘ๅ“‹ๆœ€้พๆ„ๅ˜…ๅคงๆŽ’ๆช”้™„่ฟ‘้ƒฝๆœ‰ๅนณ้šๆญฃ๏ผ
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

JING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ไธ้”™๏ผๆŽจ่๏ผๆœๅŠกๅพˆๅฅฝ๏ผๆ—ฉ้คไนŸๅพˆไธฐๅฏŒใ€‚
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didnโ€™t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in ๐Ÿ˜‚ and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldnโ€™t see out of them. I know times are tough but at least let people know and make concessions if you arenโ€™t operating at full as advertised amenities and conveniences of your hotel.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
๊นจ๋—ํ•œ ์ˆ™์†Œ์™€ ์ธํ…Œ๋ฆฌ์–ด, ์ „๊ฒฝ์ด ์ข‹์Šต๋‹ˆ๋‹ค. ๊ตํ†ต๋„ ํŽธ๋ฆฌํ•ฉ๋‹ˆ๋‹ค. ํ›Œ๋ฅญํ•œ ํ”ผํŠธ๋‹ˆ ์‹œ์„ค๊ณผ ์‚ฌ์šฐ๋‹ˆ, ์ˆ˜์˜์žฅ์ด ์žˆ์–ด ํœด๊ฐ€๋กœ ์ข‹์Šต๋‹ˆ๋‹ค. ์ง์› ๋ชจ๋‘ ์ง„์ฒ ํ•ฉ๋‹ˆ๋‹ค.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Nimish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Great location, and perfect hotel. Good service and highly recommended.
Stayed 2 nights in Oct 2019