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The Ritz-Carlton, Xi'an

5.0 star property
VIP Access

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Photo gallery for The Ritz-Carlton, Xi'an

Lobby sitting area
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar
Outdoor banquet area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Housekeeping

Explore the area

View in a map
No. 50, Keji 2nd Road, Xi'an, Shaanxi, 710075
  • Place, Golden Eagle
    ‪16 min walk‬
  • Place, Xidian University North Campus
    ‪3 min drive‬
  • Place, Xi'an Bell Tower
    ‪9 min drive‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, City View

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Suite, 1 Bedroom, Non Smoking, City View

  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, City View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Suite, 1 King Bed, Non Smoking, City View

  • 210 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, Xi'an

Luxury hotel connected to a shopping centre in Xi'an with 3 restaurants
3 restaurants, an indoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour health club, a conference centre and self parking. Housekeeping is available on request.
The Ritz-Carlton, Xi'an offers 283 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

Children aged under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.
With your stay at The Ritz-Carlton, Xi'an, you'll be connected to a shopping centre and within walking distance of Golden Eagle. Features include free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, fitness classes and yoga classes
  • 6 minutes by car from Shaanxi History Museum and 7 minutes from Xi'an City Walls
The Ritz-Carlton, Xi'an offers its guests a kids' pool, an indoor pool, and a 24-hour health club. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and a garden are also featured at the luxury The Ritz-Carlton, Xi'an. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Ritz-Carlton, Xi'an was completed in May 2019.

This Art Deco Xi'an hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Xian Kitchen 鲜厨房 – This buffet restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Tasuro 炙焰 – This sushi bar only serves dinner. Open daily.
景轩 – This restaurant specialises in Chinese cuisine. Open daily.
Lobby Lounge大堂吧 – This lobby lounge serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Flair天韵 – This rooftop bar only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CNY 72 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 268 for adults and CNY 268 for children
  • 2 bars/lounges
  • 3 restaurants

Restaurants on site

  • Flair天韵
  • Lobby Lounge大堂吧
  • Tasuro 炙焰
  • Xian Kitchen 鲜厨房
  • 景轩

Things to do

  • 24-hour health club
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Shopping centre
  • Yoga classes

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 27 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic coffee stirrers
  • Renovated entire property - May 2019
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Ritz-Carlton, Xi'an

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 268 for adults and from CNY 268 for children
  • Self-parking fee: CNY 72 per day (in/out privileges)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night
  • Laundry fee: CNY 200 per stay
  • Spa fee: CNY 2980 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

The Ritz-Carlton, Xi'an Hotel
The Ritz-Carlton, Xi'an Xi'an
The Ritz-Carlton, Xi'an Hotel Xi'an