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Wyndham Grand Plaza Royale Hot Springs Fenghuang

4.5 star property

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Photo gallery for Wyndham Grand Plaza Royale Hot Springs Fenghuang

Indoor pool, seasonal outdoor pool, lifeguards on site
Down duvets, in-room safe, blackout curtains, rollaway beds
Outdoor wedding area
Meeting facility
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Bar
  • Gym
  • Pool

Explore the area

View in a map
001 Phoenix Wonderland Fengqi Road, Xiangxi, Hunan, 416200
  • Place, Huilongge Diaojiao Building
    ‪20 min walk‬
  • Place, Phoenix Hong Bridge
    ‪2 min drive‬
  • Place, Yang Family Ancestral Hall
    ‪6 min drive‬
  • Airport, Tongren (TEN-Daxing)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (South Building)

TV

Deluxe Room, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (South Building)

Executive Suite, 1 King Bed, Non Smoking (South Building) | Down duvets, in-room safe, blackout curtains, rollaway beds

Executive Suite, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (South Building)

TV

Executive Room, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking (South Building)

Down duvets, in-room safe, blackout curtains, rollaway beds

Family Suite, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking (South Building)

TV

Family Room, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (South Building)

TV

Suite, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (South Building)

TV

Room, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (South Building)

TV

Superior Room, 1 King Bed, Non Smoking (South Building)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (South Building)

TV

Presidential Suite, 1 King Bed, Non Smoking (South Building)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (South Building)

TV

Standard Room, 1 King Bed, Accessible, Non Smoking (South Building)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (South Building)

Down duvets, in-room safe, blackout curtains, rollaway beds

Deluxe Room, 2 Single Beds, Non Smoking (South Building)

  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Non Smoking (South Building)

Down duvets, in-room safe, blackout curtains, rollaway beds

Executive Room, 2 Single Beds, Non Smoking (South Building)

  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Non Smoking (South Building)

Down duvets, in-room safe, blackout curtains, rollaway beds

Family Room, 2 Single Beds, Non Smoking (South Building)

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking (South Building)

Down duvets, in-room safe, blackout curtains, rollaway beds

Superior Room, 2 Single Beds, Non Smoking (South Building)

  • Sleeps 2
  • 2 Single Beds

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About this property

Wyndham Grand Plaza Royale Hot Springs Fenghuang

Luxury hotel with 2 restaurants and free water park access
2 restaurants, free water park access and an indoor pool are available at this hotel. Free WiFi in public areas and free train station drop-off are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
Wyndham Grand Plaza Royale Hot Springs Fenghuang offers 187 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Hot springs and a complimentary water park with a lazy river are featured at the hotel. An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision. Guests aged under 14 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 15 hot springs open between noon and 11:00 PM.
During your stay at Wyndham Grand Plaza Royale Hot Springs Fenghuang, you'll be within walking distance of Huilongge Diaojiao Building. Enjoy features like free WiFi in public areas and free train station drop-off service, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, a gym and a steam room
  • Just a 2-minute drive from Huilongge Diaojiao Building and a few minutes from Phoenix Hong Bridge
  • Free train station drop-off shuttle service
Wyndham Grand Plaza Royale Hot Springs Fenghuang offers its guests hot springs, a complimentary water park, and a lazy river. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the luxury Wyndham Grand Plaza Royale Hot Springs Fenghuang.

Smoking is allowed in designated areas at this 4.5-star Fenghuang hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Wyndham Grand Plaza Royale Hot Springs Fenghuang has 2 restaurants on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station drop-off shuttle from 7:30 AM to 2:30 PM
  • Train station shuttle at scheduled times
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 99 for adults and CNY 69 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 15 hot springs
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the riverwalk
  • Terrace

Spa

  • 15 hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 37 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Hospital bed
  • No lift (single-level property)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Grand Plaza Royale Hot Springs Fenghuang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 99 for adults and from CNY 69 for children
  • Rollaway bed fee: CNY 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 July and close on 06 October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Hot springs access available from noon to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Wyndham Grand Plaza Royale Hot Springs Fenghuang Hotel
Wyndham Grand Plaza Royale Hot Springs Fenghuang Xiangxi
Wyndham Grand Plaza Royale Hot Springs Fenghuang Hotel Xiangxi

Wyndham Grand Plaza Royale Hot Springs Fenghuang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Large modern room with comfortable bed and separate bathtub & shower. Quiet location. Staff do not speak English, which is typical even for Western branded hotels in China. My room smelled a bit like sulfur, strongest near the toilet, but common areas did not. Air conditioner did not work. When reported to front desk, the complaint was met with a shrug. A bit of a walk from the historic area, but a gated walkway serves as a shortcut.
Stayed 1 night in Apr 2025

10/10 Excellent

Hein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful appointed resort
Stayed 2 nights in Nov 2024