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Hotel New Grand

4.5 star property

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Photo gallery for Hotel New Grand

4 restaurants, breakfast, lunch, dinner served; French cuisine
Staircase
Lobby
Banquet hall
Front of property

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520
  • Yokohama Stadium
    ‪12 min walk‬
  • Red Brick Warehouse
    ‪14 min walk‬
  • Pacifico Yokohama
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Check-in 15:00] Run of the House

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 Single Bed

View all photos for [Check-in 15:00] Bayside Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Bayside Twin, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 32.0 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for [Check-in 15:00] Tower Bay View Double, Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Double, Smoking

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Regular Twin, Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Regular Twin, Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for [Check-in 15:00] Bayside Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Bayside Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Side Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Side Double Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Deluxe Twin, Non Smoking

[Check-in 15:00] Grand Deluxe Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Check-in 15:00] Tower High Floor Suite Double, Non Smoking

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Double, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Double, Non Smoking

[Check-in 15:00] Grand Suite Double, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Grand Suite Double, Non Smoking

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Twin, Non Smoking

[Check-in 15:00] Grand Suite Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Grand Suite Twin, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Check-in 15:00] Tower Regular Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Regular Twin, Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • 32.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for [Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Main Building Grand Double

[Check-in 15:00] Main Building Grand Double | Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Main Building Grand Double

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Single Room, Main Building

Egyptian cotton sheets, premium bedding, down duvets, minibar

Single Room, Main Building

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for [Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

  • 63.9 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 32.0 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for [Check-in 15:00] Tower Side Twin, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Side Twin, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for [Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

[Check-in 15:00] Tower Bay View Twin, Smoking

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

Check in after 3 Pm-Grand Club Floor Twin Room with Extra Bed-Tower Building-Non-Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Tower Building Standard Twin Room- Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Tower Building Standard Twin Room- Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Bay View Hollywood Twin Room Tower Non smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Floor Bay View Hollywood Twin Room Tower Non smoking

  • Sleeps 2
  • 2 Single Beds

Grand Deluxe Twin Room Main Building

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Club Floor High Floor Triple Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor High Floor Triple Room

  • Sleeps 3
  • 3 Single Beds

Standard Floor Bay View Corner Double Room Tower Smoking

  • Sleeps 2
  • 1 King Bed

Grand Club Floor Twin Room High floor Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Club Floor Bay View Hollywood Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Bay View Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Double Room Main Building

Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, slippers

Grand Double Room Main Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Floor Tower Side Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Tower Side Double Room

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

[Late Check-in at 5 Pm]Tower Bay View Double, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Club Floor Bay View Corner Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Bay View Corner Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

[Check-in 15:00] Tower Bay View Twin, Smoking

  • Sleeps 2
  • 2 Single Beds

[Check-in 15:00] Tower Bay View Twin, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Standard Twin Room Non smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Bay View Corner Double Room Tower

Egyptian cotton sheets, premium bedding, down duvets, minibar

Standard Floor Bay View Corner Double Room Tower

  • Sleeps 2
  • 1 Queen Bed

View all photos for Macarthur' Suite- Main Building

Egyptian cotton sheets, premium bedding, down duvets, minibar

Macarthur' Suite- Main Building

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Suite Main Building

Living area | Flat-screen TV

Grand Twin Suite Main Building

  • Sleeps 2
  • 2 Single Beds

Standard Floor Bay View Corner Double Room Tower Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Floor Bay Side Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Bay Side Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Floor Bay Side Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Bay Side Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Club Floor Premier Double Suite

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Premier Double Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Tower High Floor Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Tower High Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Floor Bay Front Hollywood Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Bay Front Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Tower Building Standard Floor Standard Twin Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Tower Building Standard Floor Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Floor Bay Front Corner Double Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Bay Front Corner Double Room

  • Sleeps 2
  • 1 King Bed

Grand Twin Room Main Building

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Double Suite Main Building

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Double Suite Main Building

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Floor Bay Side Comfort Triple Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Bay Side Comfort Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Grand Club Floor Double Room High Floor

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Double Room High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Club Floor Premier Twin Suite

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Premier Twin Suite

  • Sleeps 2
  • 2 Single Beds

Double - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 3

Double

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Double

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Twin

  • Sleeps 3

Twin

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Single

  • Sleeps 1

Twin

  • Sleeps 3

Twin

  • Sleeps 2

Twin

  • Sleeps 3

View all photos for Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking

Combined shower/bathtub, designer toiletries, hair dryer, slippers

Check in after 3 Pm-Superior Floor Tower Side Twin-Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Grand Club Floor Presidential Suite

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Club Floor Presidential Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Floor Universal Design Room

Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Floor Universal Design Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room - Tower Building - Non-Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Twin Room - Tower Building - Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Run Of House

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin With Bayside-Superior Floor Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Twin With Bayside-Superior Floor Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Double Room - Tower Building - Non-Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Double Room - Tower Building - Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Tower Building Standard Floor Bay View Hollywood Twin Room Smoking

Egyptian cotton sheets, premium bedding, down duvets, minibar

Tower Building Standard Floor Bay View Hollywood Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel New Grand

Luxury hotel with 4 restaurants and 24-hour front desk
4 restaurants, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space.
Hotel New Grand offers 230 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel New Grand. During your stay, you're just a quick walk from Tokyo Bay. Enjoy features like free WiFi in public areas, plus 4 restaurants and a bar.
  • Free WiFi and wired Internet
  • Enjoy French cuisine with ocean views at Le Normandie, one of the property's 4 restaurants
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests speak favourably about the overall condition of the property and the location
  • Within a 15-minute walk of Osanbashi International Passenger Terminal and Yokohama Stadium
There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4736 square feet (440 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Grand. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

Le Normandie – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required.
Il Giardino – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Yugyoan Tankuma – Overlooking the ocean, this sushi bar specialises in Japanese cuisine and only serves lunch. Reservations are required. Open daily.
The Cafe – This coffee shop specialises in American cuisine and serves brunch, lunch, dinner and light fare. Open daily.
Sea Guardian 2 – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per day)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Il Giardino
  • Le Normandie
  • Sea Guardian 2
  • The Cafe
  • Yugyoan Tankuma

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • 2 buildings
  • Banquet hall
  • Built in 1927
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's garden will be closed from now to August 29, 2025 due to construction.
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Hotel New Grand Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1017 reviews
Rating 8 - Good. 192 out of 1017 reviews
Rating 6 - Okay. 37 out of 1017 reviews
Rating 4 - Poor. 11 out of 1017 reviews
Rating 2 - Terrible. 9 out of 1017 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kayoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, room comfort
The hotel was perfect for our needs close to the port for our departure onto a cruise. The hotel staff were very helpful in check in, storing luggage and showing us the hotels amenities. The hotel itself is a little dated and is showing its age from the carpets to fixtures and fittings etc but everything worked in the room although I couldn't figure out the AC. The view of the port and downtown were excellent. I would stay here again even though the place needs updating its got a lot going for it.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna Marie

Stayed 2 nights in Apr 2025

10/10 Excellent

KAM NONG

Liked: Cleanliness, staff & service, property conditions & facilities
Fast excellent services everywhere
Stayed 1 night in Apr 2025

10/10 Excellent

Klaus H

Travelled with partner
Liked: Amenities
Super clean VERY professional staff. Great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

kilhak, Tamuning

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Chinatown.

10/10 Excellent

Vickie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very close to the pier, Chinatown, shopping, and a train station. My room is very comfortable and spacious.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sepehr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and close to key attractions in Yokohama. Very friendly staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully maintained historic property that exudes elegance of another time. It is well-located by the waterfront across from Yamashita Park, near multiple shopping venues, and colorful Chinatown. The Keikyu limo bus to Haneda Airport stops right in front of the property. The staff are very attentive. We would return again.
Stayed 3 nights in Apr 2025

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best we have stayed in. The staff are all incredible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bradford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great area, convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Bradford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location
Stayed 1 night in Apr 2025

10/10 Excellent

Mikiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつ宿泊しても素晴らしいホテル、サービス。また利用したいです。
Stayed 1 night in Apr 2025

10/10 Excellent

Peachy, Corpus Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Boris

Stayed 1 night in Mar 2025

10/10 Excellent

ANDREW

Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

LUZMINIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff, large room, clean convenient to surrounding areas
Stayed 1 night in Mar 2025

10/10 Excellent

Dianna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to hotel in Yokohama. My room was not facing Yamashita park this time and my room was a bit small side in main building. I had facial due to the weather was very bad to go out and the service was wonderful too.
Stayed 1 night in Mar 2025

10/10 Excellent

Guenter

Stayed 4 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities
Location of this wonderful western style hotel, adjacent Yamashita park and short walk to China Town, was a bonus. The real pleasure, and why I'll be back, were the plushly appointed room -- with a long, deep bath!! -- and the personable, professional staff. Concierge went out of her way to promptly arrange parking and luggage storage tho we arrived hours early plus dinner reservations nearby. Monte Cristo breakfast (ham, cheese melt) was clincher. Five star accommodation that lives up to its reputation.
Stayed 1 night in Feb 2025

10/10 Excellent

You Yeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025