New Otani Inn Yokohama Premium

3.5 star property

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Photo gallery for New Otani Inn Yokohama Premium

Front of property – evening/night
Breakfast, lunch and dinner served
Premium bedding, in-room safe, blackout curtains, soundproofing
Property entrance
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
1-1-7 Sakuragicho, Naka-Ku, Yokohama, Kanagawa, 231-0062
  • Place, Landmark Tower
    ‪3 min walk‬
  • Place, PIA ARENA MM
    ‪5 min walk‬
  • Place, Yokohama Cosmo World
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

Deluxe Double Room with City View

  • Sleeps 2

Superior Double Room, City View (2 guests use)

8.6 out of 10
Excellent
(31 reviews)
  • City view
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Twin Room (2 guests use)

7.8 out of 10
Good
(24 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Bay View (2 guests use)

9.2 out of 10
Wonderful
(24 reviews)
  • Bay view
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Bay View (1 guest use)

9.6 out of 10
Exceptional
(8 reviews)
  • Bay view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Triple Room, Bay View

9.2 out of 10
Wonderful
(43 reviews)
  • Bay view
  • 30 sq m
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Standard Twin Room (1 guest use)

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, City View (1 guest use)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Corner Deluxe Room With Bay View

  • Sleeps 4

Superior Double Room with City View

  • Sleeps 2

Superior Twin Room With Bay View

  • Sleeps 3

Standard Twin Room with City View

  • Sleeps 2

Superior Double Room, City View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, City View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, Bay View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Bay view
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

Standard Twin Room (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, City View (Non-Smoking) (For Two)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Deluxe Double Room, City View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Deluxe Twin Room, Bay View (Non-Smoking) (For Two)

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Deluxe Twin Room, Bay View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

  • Sleeps 4
  • 2 Single Beds

Corner Deluxe Room, Bay View (Non-Smoking) (For Four)

  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

Corner Deluxe Room, Bay View (Non-Smoking) (For Four) (Consecutive Nights, No cleaning)

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

Deluxe Twin Room with Bay View

  • Sleeps 2

Similar properties

About this property

New Otani Inn Yokohama Premium

Bayside hotel connected to a shopping centre in Yokohama with a restaurant
This smoke-free hotel features a restaurant, a bar/lounge and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a vending machine are on-site.
New Otani Inn Yokohama Premium offers 240 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with digital channels and pay-per-view films.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Yokohama hotel provides complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The shopping around New Otani Inn Yokohama Premium gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Landmark Tower. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • 12 minutes by foot from Pacifico Yokohama and a 4-minute drive from Tokyo Bay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and dry cleaning/laundry services are also featured at New Otani Inn Yokohama Premium.

This 3.5-star Yokohama hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
New Otani Inn Yokohama Premium has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • THE sea

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Double-glazed windows
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1500 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

New Otani Inn Yokohama
New Otani Yokohama
Otani Inn Yokohama
New Otani Inn Premium
New Otani Yokohama Premium
New Otani Premium
New Otani Yokohama Yokohama
New Otani Inn Yokohama Premium Hotel
New Otani Inn Yokohama Premium Yokohama
New Otani Inn Yokohama Premium Hotel Yokohama

New Otani Inn Yokohama Premium Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked two rooms and are very happy with our stay. Everything seems perfect. Will definitely stay here again when we visit Yokohama.
Stayed 4 nights in Nov 2025

8/10 Good

Donald

Stayed 1 night in Oct 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the harbor from the room was spectacular!
Stayed 3 nights in Oct 2025

10/10 Excellent

Yurie

Stayed 2 nights in Oct 2025

10/10 Excellent

R Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Area
Stayed 2 nights in Oct 2025

8/10 Good

Bronwyn

Stayed 2 nights in Oct 2025

10/10 Excellent

R Allen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The Zita I is a hotel mainly for Japanese tourists but I had been in the new Otani in Osaka and found it very comfortable. This Otani is connected to a high end mall, wit another hig end mall about a 10 min. Walk. There are a huge selection of restaurants and shops. A very pleasant area.
Stayed 5 nights in Oct 2025

6/10 Okay

Ryan

Liked: Cleanliness
Stayed 4 nights in Oct 2025

6/10 Okay

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Whilst the hotel seemed quite new and was in a very clean condition, a couple of issues impacted on us. The beds were awful as were the pillows In addition - and I find this astounding in 2025, there was no power at the bed heads. There were two USB-A slots on a cable - really handy when all your cables are USB-C. The hotel was happy to supply an extension lead but the format was slightly different to the US style two pin plugs and they wouldn’t connect. So then they wanted to sell us adaptors. That didn’t fly. So a review of this hotel could not come to a rating of more than average.
Stayed 2 nights in Oct 2025

8/10 Good

Pardeep

Stayed 1 night in Oct 2025

10/10 Excellent

Shai

Liked: Cleanliness, staff & service, property conditions & facilities
A very good hotel above shopping centre close to all the attractions, excellent view , many restaurants around ,1-3 min to main train station good rooms , beds soft mattresses to whom it’s suitable, suit me ,reasonable price through “ what if. Com” on line sight.. well recommended.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary, Renton

Solo traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & comfy
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Confy stay
Stayed 1 night in Sep 2025

8/10 Good

Donald

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right next to Sakuragicho station very convenient to the main tourist areas in Yokohama but also allowing for easy travel to other parts. The room was relatively large (for Japan) and very clean. I would stay again for sure
Stayed 1 night in Sep 2025

6/10 Okay

Kayoko

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel view was great. I saw very different, lower prices in Japanese websites but it was too late. Hotel was not so kind to use their AC to charge phones at the restaurant while we had to wait 2 hours. They did not let us use it. Hotel receptionists were not very friendly either.
Stayed 1 night in Sep 2025

10/10 Excellent

naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

It was larger than I thought! Great view, loved it! Ice and water on every floor, awesome!
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has Minatomirai shopping, and it’s even in a high rise with shopping and restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Stayed 7 nights in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great service and very convenient location! Food was great too. Nice views of the harbor.
Stayed 1 night in Jul 2025

10/10 Excellent

Nick

Stayed 1 night in Jul 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We enjoyed our stay at this hotel. Very convenient, close to everything. We will come back.
Stayed 5 nights in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the convinient location. It would be better if they offered Yamato Transport Services for luggage.
Stayed 2 nights in Jun 2025

10/10 Excellent

zhonghua

Stayed 1 night in Jun 2025

8/10 Good

Nanako

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025