2/10 Horrible
Voyageur vérifié
21 août 2024
Everything went wrong and mgmt was awful
Before we stayed we asked a few questions about the property and learned that the listing is quite inaccurate and the company that manages it has absolutely no idea what is in the house. When we got there and had multiple problems (no hot water, the house had an intense kitty litter smell, the air conditioning barely worked and ALL the fans in the house were broken, the outdoor shower didn’t work, there was no hose to rinse any of our beach things off so sand got everywhere, even if there was a hose, the connection to the house was broken, the outside garbage barrels were overflowing and there were no notes or binder or email describing when to get the garbage out to the road), the management company was awful. We decided to leave early and asked for a partial refund multiple times. Wouldn’t you know it? They never got back to us any of the times we asked. Never again will we book a property managed by Vacasa. It was a challenging and not very enjoyable vacation thanks to staying at this property.
Voyageur vérifié
Séjour de 7 nuits en août 2024