The hotel is well located. I stayed in the annexe room at the rear of the building accessed through a small yard at the back. Recently decorated the room was clean, warm and surprisingly quiet. Bed was very comfortable, and a very spacious bathroom with nice thick towels. My only criticism would be that there is a strong smell of new carpet in the bedroom
The checkin process was annoying.It needs to be revamped.Checkout was seemless though.Didnt see a staff around in case anytg at no time of the day at all.
It was very clean and the facilities were as described. We had a twin room. It was downstairs next to the front door but it was very quiet in the property. We werenât disturbed. Good tea and coffee making facilities. Fridge and bottled water provided. Host was on hand when we checked in and explained everything we needed to know. Just stayed on night. Met our needs comfortably. Uber from Bettyâs York area around ÂŁ5 each way. It is walkable too.
We enjoyed our stay at the Diamond Villa hotel, for our weekend in York
The room we stayed in was clean, although for the 3 of us we found it was a little difficult to move around, however we managed.
Thank-you for having us
After reading some of the negative reviews we were very pleasantly surprised. Staff were helpful and attentive and actually went above and beyond. Overall the property is a little dated and and in one of our rooms the tv wasn't working properly and in another the the lightbulbs needed replacing but it's clean, the beds are comfy and it's close to town. Would definitely stay here again.
The room was not clean on arrival. The floor and the toilet windowsills were dirty, and the shower was unclean, with something visibly stuck to it. Overall, the standard of cleanliness was unacceptable.
Considering the price of ÂŁ150, this was extremely poor value for money. My partner and I did not sleep at all due to how uncomfortable the bed was. I eventually had to get up at 4:05am because I was experiencing pain in my back and neck. This stay fell well below expectations, and I would not recommend it.
The stay was perfectly acceptable for the money paid. The room and bathroom were large enough. The check in was very efficient.
Could do with some hooks in the bathroom, but this is by no means the only place I have stayed where these are missing.
Property was perfect for the price. Clean and welcoming. Shower was nice and the bed was comfortable. I was able to get in touch with the management on arrival.
Tap in the ensuite was cold and despite running for a while, did not produce hot water.
The building was subject to some noise pollution and you could clearly hear other guests in other rooms.
Other than that, I would book again.
We stayed for 2 nights.Very nice,bright and clean room.Comfy bed.Everything what you need is in the room.Clean towels,coffee,tea,cold water in fridge,fan.Not far from city centre.Next time when we will be in York ,Diamond Villa will be our 1st choice.Definitely recommended.