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DoubleTree by Hilton York

4.0 star property

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Photo gallery for DoubleTree by Hilton York

Café
Reception
Exterior
Coffee shop
Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View in a map
St Maurices Road, York, England, YO31 7JA
  • Place, York St. John University
    ‪3 min walk‬
  • Place, York Minster
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

Junior Suite

  • Sleeps 3

Cozy Double Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed

7.4 out of 10
Good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

Room, 1 Double Bed (Cosy Room) | In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex) | In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, desk, blackout curtains

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout curtains

Room, 2 Double Beds

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, desk, blackout curtains

Twin Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

View all photos for Accessible Twin Room

In-room safe, individually decorated, desk, blackout curtains

Accessible Twin Room

  • Sleeps 2

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About this property

DoubleTree by Hilton York

This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital televisions are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local cuisine while dining at The Yorkshire bar & grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Shambles and York Minster
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner and light fare.
Yorkshire Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 25 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 for adults and from GBP 8.50 for children
  • Uncovered self-parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 114 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Wesley

Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 1 night in Dec 2025

8/10 Good

Paul

Liked: Cleanliness
Large room Quite noisy as was roadside Very comfy bed Great location
Room view
Stayed 2 nights in Dec 2025

10/10 Excellent

Amee

Stayed 1 night in Dec 2025

10/10 Excellent

Harjiv

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great location in the centre of town. Staff were happy to take our bags, when we arrived well ahead of check in, in fact all the staff whether in reception, breakfast or in the bar were polite and professional. Thought the rooms were excellent and very comfortable, huge comfy beds and spotless. Just enjoyed the layout of the hotel very relaxing with a nice atmosphere, overall an excellent stay and will definitely be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Staff were very polite and friendly. The room was very clean. Fantastic location.
Stayed 1 night in Dec 2025

4/10 Poor

Jangyeon

Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service
Room not cleaned after first night - are these rooms forgotten because they are not in the main hotel? Breakfast - TBC - Location of hotel in York - Perfect! 20 min. Walking distance from York Central Train Station. LV coming to York - Great Christmas Atmosphere - Markets, Lights & Cathedral Bells.
Street Atmosphere
York Train Museum
Stayed 2 nights in Dec 2025

4/10 Poor

Penelope

Liked: Staff & service
Disliked: Amenities
Staff was lovely and the location is great. Apart from that, the room we've stayed in was quite dreadful. Mold on the walls, shower held together by glue, heating not working, scratched up headboard... Clearly not up to standards.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2025

2/10 Terrible

Emma

Travelled with family
Disliked: Staff & service
Dropped the bags off at 1pm, huge queue to do so and only 1 staff member on desk, apparently there was staff sickness. This took 30 mins of waiting. Arrived back to hotel 530pm to check in, waited 40 mins in the queue to do so, as yet again, only 1 staff member. Really difficult as my daughter is autistic and very unregulated. There was noone extra to tell and i would have lost my place in the queue. Finally got room key, Dropped off bags and went tp bar for a drink. Terrible mistake. We were next in lone and the bar was quiet when we arrived. The ladies in front ordered a few drinks then the computer stopped working when they were trying to pay. During this 10 minutes, severl men arrived at the other side of the bar. When finished, the young male bartender went on to serve all the men waiting, even though me and my 11 year old daughter had been waiting 25 minutes at this point. It was disgusting, i honestly felt invisible, which I wasn't as my daughter was shouting out and stimming for everyone to see, yet we were still ignored, im guessing because im a woman. Terrible service and very disappointed when i had paid very close to £300 for one night!
Stayed 1 night in Dec 2025

6/10 Okay

Katy

Travelled with partner
It certainly wasn’t a “deluxe” room. What we paid for a perfectly average room with a big bed. The room was somewhat dismal and dark with very poor lighting. There was 1 bathrobe (for 2 of us) no shower gel, the shaving light didn’t work in the bathroom. They only had one member of staff on reception on a busy Saturday near Christmas for everyone trying to check in , which left a rather long queue through the entrance foyer (same happened at checkout) Just a very expensive “average” hotel. Not really what you’d expect from a “Hilton” in our opinion.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Lovely stay and very helpful staff. Thank you.
Stayed 1 night in Dec 2025

6/10 Okay

Carol Ann

Stayed 2 nights in Dec 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, needed a few bits touching up. Wall plug coming out the wall on the window and toilet roll holder wobbly. Didn’t have much involvement with staff but the gentleman on the desk was welcoming on arrival
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Very nice room, All staff very helpful and breakfast was the best I have had. It is on my will go back list.
Stayed 1 night in Nov 2025

4/10 Poor

Stuart

Stayed 1 night in Dec 2025

6/10 Okay

Leanne

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was quite dated, heating didn’t work properly but good size room. Breakfast quite poor too
Stayed 1 night in Dec 2025

4/10 Poor

alex

Travelled with partner
If you’re looking for a cheap hotel in a convenient location then this is a great hotel. Unfortunately the parking at the hotel is nonexistent and £25 per night. The shower in our bathroom turned the floor into a swimming pool, the carpets were stained with an unknown substance and the room hasn’t been updated since the Romans were last here.
Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Stayed 1 night in Dec 2025

4/10 Poor

Tom

Liked: Staff & service
Disliked: Amenities
Staff were great, but didn't enjoy the room. Bathroom smelled of sewage so we didnt fancy drinking the tap water and shower door was broken so floor got very wet. Also thin walls so could hear everything from outside and upstairs. Lights in the room were very weak so it was hard to get ready at nighttime.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Parking was pretty rubbish though, the car park only has a dozen or so spaces and getting a spot is pot luck, also a bit pricey at £25. The building itself is very big and beautifully decorated / furnished. Had a very nice stay. Although strange that check in is from 4pm, we have been to dozens of hotels and 3pm is generally check in time.
Stayed 1 night in Dec 2025

8/10 Good

Mukti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room, all the necessary arrangements and helpful staff.
Stayed 1 night in Nov 2025

6/10 Okay

Teresa

Liked: Cleanliness, amenities
Check in was great,room was lovely
Stayed 2 nights in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness
Disliked: Amenities
Few little things. When checking in we were told the room number but not told where to go for breakfast or where to go for our room. For our room We were just told to turn right when going through the doors which would of taken us to the road. When in actual fact it was the building opposite the hotel entrance. It would of helped if he just said that wand what the building was called. Then when we eventually found our room the heating just blowed out cold air. So all we had was a little electric heater. So the room was cold most of the time. Also the shower leaked, the water was spurting out the showerhead over the floor, so had to have a bath everytime. Just things that should be checked i think before a room is available.
Stayed 2 nights in Nov 2025