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Hotel Indigo York by IHG

Property class: 4

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Photo gallery for Hotel Indigo York by IHG

Bar (on property)
Exterior
Exterior
Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
88-96 Walmgate, York, England, YO1 9TL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, York City Walls
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower) | Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed (Bath and Shower)

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(136 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Room amenity

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo York by IHG

A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Hotel Indigo York by IHG offers 103 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Hotel Indigo York by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Shambles and York Minster
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Indigo York by IHG also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 18 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 per person
  • Nearby parking fee: GBP 18.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 873 out of 1243 reviews
Rating 8 - Good. 271 out of 1243 reviews
Rating 6 - Okay. 69 out of 1243 reviews
Rating 4 - Poor. 14 out of 1243 reviews
Rating 2 - Terrible. 16 out of 1243 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ross

Stayed 1 night in Jan 2026

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities
Great staff and great service.
Stayed 3 nights in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff were very attentive.
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
The staff were great, the location is fab with the town, restaurants and bars all within walking distance. The room was big, clean and comfortable and breakfast was a good mix of fruit, pastry, cooked and continental, we couldn’t fault it. My only point for improving would be more water pressure for the shower…, but it was hot.
Stayed 1 night in Jan 2026

8/10 Good

Camilla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very pleasant and the room was lovely and clean and nicely decorated
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Yes clean and tidy room.
Stayed 2 nights in Jan 2026

8/10 Good

June

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Stayed 3 nights in Jan 2026

10/10 Excellent

Saman

Stayed 2 nights in Jan 2026

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities
Brilliant location to walk into town. Room was clean and well equipped for a short stay too. Staff were all welcoming and friendly, especially Phoebe! Will definitely be returning here for our next stay in York!
Stayed 2 nights in Jan 2026

10/10 Excellent

Carina

Stayed 1 night in Jan 2026

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super friendly staff, comfy and cosy room.
Stayed 2 nights in Jan 2026

8/10 Good

adam

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were all very welcoming and friendly. Rooms were tastefully decorated and very comfortable. The hotel is in a great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities
Staff very nice & polite
Stayed 1 night in Jan 2026

10/10 Excellent

Anne-Marie

Stayed 2 nights in Jan 2026

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
Excellent location
Stayed 1 night in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

4/10 Poor

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Warm, welcoming staff who go out of their way to correct any and all concerns Very cute rooms, warm and cozy, nicely decorated. Clean, modern bathrooms. Great neighborhood, easy walk to the city center, easy for Uber rides, and some phenomenal restaurants only steps away: Chinese noodle soups, coffee/bakeries, and the Rose and Crown tavern, which has the best meat pies, Sunday roast and sticky toffee pudding ive had yet in England. Highly recommend this hotel.
Stayed 7 nights in Dec 2025

8/10 Good

Natalie

The room was clean and comfortable. The location of the hotel was extremely convenient and the staff were friendly.
Stayed 1 night in Dec 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
The staff were friendly, the room was clean. The only issue we had was we found the bed quite uncomfortable, the pillows were hard and the sheets were not very soft. This is obviously in reference to our preference though. Breakfast was very nice, we had some of the continental and also the specials for the day. We managed to get the last parking space in the hotel car par and this was at 1pm. Parking can be very tricky in the centre of York so bear that in mind. We found the hotel well located to the city and walked in and out with no problem.
Stayed 1 night in Jan 2026

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Warm welcome with smiles, clean room and the attitude of staff who we meet outside the room make me feel warm. Thank you for letting my husband and me had a good time.
Cleaning room with comfortable decorations
Offering a sufficient supply of tea bags, coffee bags, and various sugar packets to meet the diverse needs of customers.
Clean toilet and towels.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2026