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Hotel Indigo York by IHG

4.0 star property

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Photo gallery for Hotel Indigo York by IHG

Bar (on property)
Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe
Exterior
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
88-96 Walmgate, York, England, YO1 9TL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, York City Walls
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower) | Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed (Bath and Shower)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(122 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Room amenity

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo York by IHG

A bar/lounge, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Hotel Indigo York by IHG offers 103 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. This York hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Hotel Indigo York by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a bar and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Shambles and York Minster
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Indigo York by IHG also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 888 out of 1262 reviews
Rating 8 - Good. 275 out of 1262 reviews
Rating 6 - Okay. 70 out of 1262 reviews
Rating 4 - Poor. 14 out of 1262 reviews
Rating 2 - Terrible. 15 out of 1262 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Denise

Travelled with family
Liked: Property conditions & facilities
Hotel modern and an easy 5 minute walk into the city. Parking for hotel and public parking 5 minutes around the corner. Staff were great, friendly and accommodating. Room large with towels and shower gels, shampoo and bathrobes. Tea and coffee making facilities. They're quite tight on the amount they provide you with, had to ask at reception for more. Room a bit dusty in places , light bulb not working and floor in doorway to bathroom peeling back . Breakfast a BIG let down. Looks great, again very modern but not practical. No heat lamps keeping it hot. Would advise you to order from the a'la carte menu on the table. At least you know it will be fresh and hot. We chose not to have evening meal there as breakfast so rubbish. Loads of great restaurants just minutes from the hotel. If I stayed again I'd go out for breakfast also. The whole booking was no way worth the ridiculous amount of money we paid for the hotel. Save your money from this hotel, there are cheaper ones that are better quality. Definitely 3star not the 4star they advertised.
Stayed 2 nights in Dec 2025

6/10 Okay

Allan

Liked: Staff & service
Hotel decent enough but no WOW factor. Waited nearly 15 minutes to get served a glass of red wine on Saturday night. Part of the issue is, they were handing out tickets for free mulled wine and had ran out (about 5-6 people asked for this and were told it would be available later). Breakfast ok, no better than average. For just under £700 for 2 nights not exactly cheap either. What I would say, is none of this is really the fault of the staff. All young ladies bursting their buns and doing their best. Issue is, like with lots of places, not enough of them at peak times.
Stayed 2 nights in Dec 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
Staff were very courteous. It was a shame that restaurant mainly served pasta dishes on an evening. Room was clean as was all other areas of hotel. Ideally located to york city centre and we were lucky enough to get a space in hotel car park which is only a 2 minute walk from the hotel. Would most definitely use this hotel in the future
Stayed 4 nights in Dec 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very friendly and helpful.?
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Stayed 1 night in Oct 2025

8/10 Good

Gillian

Stayed 2 nights in Dec 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff are excellent. The design is nice. Breakfast was good. But they need to go a bit further. Nespresso machines in all rooms, dressing gowns in all rooms. Otherwise this is a holiday in with some colour. Not comparable to Mal Maison which offered exactly that.
Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Stayed 1 night in Dec 2025

8/10 Good

matt

Stayed 1 night in Dec 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were lovely, the only downside was, the buffet breakfast on Tuesday morning wasn’t very warm, and I came down at 8-00, to have it, that’s why I just had cereals and toast today before I checked out
Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Friendly staff, good location and lovely hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely people who make you feel very welcome all exceptional with exception of young lady on reception who twice have us directions for the car which tripled the distance and walk unnecessarily.
Stayed 1 night in Nov 2025

8/10 Good

Elizabeth

Stayed 1 night in Nov 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was walking distance to everything we wanted to see in York. The room was nice and clean and the bed, very comfortable. I wish they would have had more on-site parking but we were able to find nearby parking for a reasonable cost. (And we were notified in advance that parking is first-come, first-serve)
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable room and good service thought the check in was a bit slow as we notified the staff on. He king out.
Stayed 1 night in Nov 2025

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel would stay again
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

Carol

Stayed 2 nights in Nov 2025

8/10 Good

Helen

Liked: Staff & service, amenities
Clean room, pleasant staff
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

RICHARD

Stayed 2 nights in Nov 2025

10/10 Excellent

Samia

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, spotlessly clean. Good breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Lynn

Stayed 1 night in Nov 2025