Queens Hotel

2.0 star property

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Photo gallery for Queens Hotel

View from property
Desk, iron/ironing board, bed sheets
Lounge
Water view
Breakfast and dinner served, British cuisine

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Queens Staith, Skeldergate, York, England, YO1 6DH
  • Jorvik Viking Centre
    ‪3 min walk‬
  • Shambles
    ‪6 min walk‬
  • York Minster
    ‪7 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

Family Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Superior Family Room, River View

9.4 out of 10
Exceptional
(9 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room Single Use, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 King Bed

Superior Double Room, 1 King Bed, River View

8.6 out of 10
Excellent
(7 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Double Smoking Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • 19 sq m
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Standard Twin Room, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 1
  • 1 King Bed

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About this property

Queens Hotel

Riverfront hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and multilingual staff assistance are on-site.
Queens Hotel offers 78 accommodations with coffee/tea makers and free toiletries. Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
The breakfast at Queens Hotel gets high marks from our customers. During your stay, you're just a quick walk from Jorvik Viking Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Riverside Lounge, a brasserie that serves British cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include multilingual staff, a lift and TV in a common area
  • Guests have great things to say about the breakfast and the overall condition of the property
  • Just a 5-minute walk from Jorvik Viking Centre and 6 minutes on foot from Shambles
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Queens Hotel also features multilingual staff, a television in common area, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Riverside Lounge – This brasserie specialises in British cuisine and serves breakfast and dinner.
Riverside Lounge – This bar specialises in British cuisine and only serves light fare. Open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (GBP 19 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11.95 for adults and GBP 9 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Riverside Lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.95 for adults and from GBP 9.00 for children
  • Self-parking fee: GBP 19 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

Queens Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 1005 reviews
Rating 8 - Good. 375 out of 1005 reviews
Rating 6 - Okay. 100 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Soozie

Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, room comfort

Perfect location

Location was amazing, view and parking facilities brilliant, room was clean although the bathroom was a little tired and in need of a refurbishment
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
All that we needed
Stayed 3 nights in Apr 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Myself, daughter and 2 children stayed 3 nights in a family room recently. The hotel is perfect for heading into the town and just a short walk from all the attractions. Car park was easy to get too. Room was comfortable and housekeeping were fantastic. . Tea , coffee and biscuits were available in the room and replenished every day. We didnt eat in the hotel so cant comment on the food. Staff were lovely and really helpful. I would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andre

Nice and pleasant stay!

Got a room with a view to the river. Nice and pleasant stay!
Stayed 1 night in Jan 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, great view of the river, comfy room
Stayed 2 nights in Apr 2025

10/10 Excellent

Marilyn G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York for 2 seniors

Close enough to train station Front desk and bartender helpful with restaurant choice Able to leave luggage after check out
Stayed 2 nights in Apr 2025

10/10 Excellent

Chazi, El Monte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Keeley

Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of Queens hotel

We went to York for a birthday weekend. The location is perfect. A 10 min walk from the train station and very central. We paid for the upgrade to get river views and was worth the extra money. The bed was super comfortable and the staff excellent. Breakfast was good
Stayed 2 nights in Mar 2025

6/10 Okay

Peter

Business traveller
Liked: Staff & service
Well situated next to the river close to town and station. Decor a little dated and tired with mould in bathroon shower in the barth but no safety grab handles, Breakfast while OK was very busy and had to be booked.
Stayed 1 night in Mar 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Edward Alan

Stayed 2 nights in Mar 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

6/10 Okay

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good location. Cold and noisy.

Staff very helpful. Rooms were the problem. Had two rooms no 1 and no 9. Bed in room 1 was so hard it was like lying on the floor. It was also very cold with just a small wall heater which did nothing. Room 1 was above car park so noise of roller shutter going up and down was annoying. Room 9 was also extremely cold. Hotel Location was perfect for city access although both rooms suffered noisy drunks passing throught the night. Room 1 was by the guest toilets, bar and cleaning room and we could hear people using the toilets and returning from the bar. The washing machine could also be heard in the cleaning storage room. Hotel still had social distancing signs and notices which hadnt been taken down since 2020 giving the impression nothing had been done to maintain the property. Not what you want to be reminded of when going away for a relaxing weekend.
Stayed 1 night in Mar 2025

10/10 Excellent

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, parking on site. Slightly noisy plumbing
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Warm welcome on reception. Clean, comfortable rooms, delicious evening meal and breakfast
Stayed 1 night in Mar 2025

6/10 Okay

Julie

The hotel was a little tired looking in place and could do with updating.
Stayed 1 night in Feb 2025

6/10 Okay

Cath

Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Weekend stay

A very pleasant stay. Room was warm, there’s no air conditioning and the radiator had to be turned off rather than turned down due to the way the thermostat is covered. Comfortable bed, clean room, noise from the street until nearing midnight but that wasn’t a bother as we were out until late. Car park spaces narrow. Breakfast was really good but busy. Great location for exploring the city, lovely view over the river.
Stayed 2 nights in Feb 2025

4/10 Poor

Marc

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central and I felt very safe as I was able to park my car underneath the hotel in a safe locked car park.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying at this hotel......as soon as we walked in it smelt clean and fresh. Its location is great.....literally 2 mins from the shops and local restaurants. We walked around till about 9pm and felt extremely safe especially with having our children with us. The light show at the Minster is a must......WOW....it was amazing! We have stayed many times in York before but now we've just found our favourite hotel and at a great price.
Stayed 1 night in Feb 2025